Monitoring relationship center internal owners’ work performance and compliance by measuring, monitoring results, progress, and impact; helping to prepare and deliver performance evaluations, performing and documenting coaching sessions: challenging and inspiring for growth, expressing confidence in internal owners’ abilities, and holding others accountable for results promptly on the spot and positively in person. Proactively providing leadership to assigned internal owners through effective goal objective and goals setting, delegating, motivating, communicating, training, mentoring and Leading with Vision and Values to ensure that all actions are driven by positive initiatives to achieve the Member Service and the Credit Union’s strategic plan as well as aligning with the Credit Union core values.