Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits. The ideal candidate will partner with business leaders, Lean Six Sigma Black Belts, subject matter experts, and operational teams to evaluate workflows, recommend practical solutions, and support implementation across CX functional areas.