Identify trends, risks, and opportunities within assigned accounts and share insights with the outside sales teamMaintain responsibility for select key accounts, ensuring service levels, pricing accuracy, and issue resolutionWork closely with sales, operations, purchasing, and customer service to deliver a seamless customer experienceEscalate issues, irregularities, or customer concerns to the appropriate team membersDocument and track customer complaints and assist with quarterly reportingAssist with special orders, customer price lists, and program maintenanceProvide backup coverage for Outside Sales Representatives during vacations or absencesAttend inside and outside sales meetings and participate in sales initiatives as neededMaintain a professional attitude and sense of urgency in a fast-paced environmentOther duties and projects as assigned by management. About you: Minimum education: High School Diploma (college coursework a plus)Prior experience in foodservice distribution, inside sales, customer service, or sales support preferredStrong understanding of foodservice products, categories, and customer dynamics preferredComfortable working with reports, data analysis, and profitability metricsStrong verbal, written, and telephone communication skillsHigh attention to detail with strong follow-throughSelf-motivated, organized, and able to manage multiple prioritiesTeam-oriented with the ability to collaborate across departmentsAble to work under pressure with a sense of urgencyData entry and 10-key experience requiredBilingual (English/Spanish) is preferred.