This position is responsible for leading the BDC team, managing lead performance, maintaining consistent communication across departments, supporting marketing initiatives, and ensuring a seamless customer experience from inquiry to showroom visit.
At Young Owosso, we strive to make every customer a customer for life.
This position will provide a strong presence and work to facilitate the MacAllister “pull strategy” at all retail facilities for all new, used, and rental customer equipment needs. The responsibilities include maintaining clean customer databases, customer fleet information, proactively communicating company offers relevant to the assigned database via telephone, email, and other means.