Ballston Spa, NY30+ days ago
Your responsibilities will include: • Prospecting new customers • Providing high-quality service to current customers • Actively making phone calls and soliciting sales orders • Providing customer support to walk-in retail or contractor customers and responding to telephone and email inquiries from customers • Typically providing support to customers with larger or more complex requirements • Utilizing specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, and refunds/exchanges • Determining customer requirements and expectations to recommend specific products and services • May recommend alternative products based on cost, availability, or specifications • Generating sales quotations requiring a working knowledge of company products, procedures, and practices • Actively engaging in selling company products and services • Providing material take-offs, estimates, and pricing of large packages (e.g., decks, garages, millwork, kitchen, bath, doors, etc.) • Entering orders into the computer system • Providing training and assistance to less-experienced Inside Sales Representatives. At BFS, youll be equipped with all the tools, training, and resources you need, and youll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.