PAROLE AND COMMUNITY SERVICES: Performs tasks associated with community supervision, guidance and control of an assigned caseload of offenders; Conducts preliminary investigations and assists in coordinating and authorizing release of offenders; Reviews offender case files; conducts needs assessment and develops a plan for supervision; Coordinates development of a rehabilitation program for offenders; Makes appropriate referrals to community based programs for necessary treatment and evaluation and monitors offender progress while in treatment; Monitors offender progress through contacts with work supervisors, family members, law enforcement agencies, community based programs and educational institutions and recommends changes in program; Investigates violations of parole agreements or other performance difficulties; Processes violations; Performs difficult or hazardous investigations, makes arrests and transports offenders to correctional facilities; Utilizes computerized records system to maintain offenders complex case notes and comprehensive offender file; Prepares various reports; Coordinates and/or participates in remand to custody as necessary; Acts as liaison with facility staff, the Board of Pardons and Paroles, law enforcement agencies and the community to ensure continuity of services for offenders; Performs related duties as required. Experience identifying and developing community resources that support individuals under supervision, including housing, employment, behavioral health treatment, and substance use services, and collaborating with community agencies to connect individuals with those services; Experience managing a high-volume workload, prioritizing competing responsibilities, meeting deadlines and maintaining accurate documentation; Experience conducting investigations, interviewing involved parties, evaluating information from multiple sources, and preparing clear, accurate and objective written reports; Experience and training in the use of de-escalation and/or crisis management techniques; Experience developing and coordinating case management plans / offender accountability plans; Experience conducting risk-based assessments; and.