Collaborate with the sales team to share best practices and drive sales initiatives Prepare and deliver sales proposals, quotes, and contracts Provide exceptional customer service throughout the sales process and after-sales support Maintain accurate and up-to-date sales records and reports Maintaining potential and current projects in SalesForce Provide client support and customer service via phone, email and in person Set up Zoom and Conference Calls Conduct meeting and presentation both in person at the showroom and remotely Conduct viewings Participate in all Sales Meetings as requested Work with VP of Sales & Showroom Team Leaders on sales goals Identify and pursue new sales opportunities through cold calling, networking, and referrals Build and maintain a network of sources from which to identify new sales leads Build and maintain relationships with existing customers to ensure repeat business Continuingly learn new products Knowledge of all products and services and ability to explain material and products to clients Follow-up on projects/quotes Discuss Special Orders with SPO Team & relay information to clients Work with Outside Sales Reps Attend Business Events & Training sessions both on-site & off-site Welcoming and greeting clients as necessary Adhere to ABC Worldwide Stone Policies and Procedures Perform other work-related duties as assigned. Duties/Responsibilities: Works on Leads and Opportunities coming from Info @, Calls, Walk Ins, VP of Sales & Pre-Existing Clients Capture all necessary client information and enter in SalesForce Qualify the lead source correctly SF Proper use of the CRM events connected to a Sales Order (SPS) Follow all SOPs as assigned Meets with clients to discuss and develop leads, create architectural specifications and select materials suitable for the intended application Introduce and explain materials and products to clients Demonstrates the functions and utility of products or services to customers based on their needs Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.