Track record applying AI agents, workflow automation, copilots, data products, or custom software to turn ambiguous business problems into durable solutions that customers or internal teams actually use, with strong judgment around reliability, evals, guardrails, permissions, and change management. Experience using AI to transform real-world workflows, team operations, customer delivery, or business processes, not just building AI features in isolation; able to identify high-ROI use cases and guide them from discovery through production deployment, adoption, and measurable impact.