Coeur D Alene, ID26 days ago
RESPONSIBILITIES Essential Job Functions: * Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service * Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates) * Promote Diamond Parties and special events with every customer * Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance * Foster life-long emotional connections with customers by clienteling * Provide product knowledge, features and benefits to all customers when presenting merchandise * Advise customers on quality, cuts, and/or value of jewelry and gems and assist in selecting mountings and/or settings for gems * Attend required monthly meetings * Operate point of sale (POS) and take payment or obtain credit authorization * Inspect and clean customers' jewelry * Provide estimates for jewelry and watch repairs * Perform watch battery replacements and watch band adjustments * Follow receiving and processing procedures * Display merchandise and promotional materials in accordance with corporate merchandising plans * Perform business opening and closing procedures as outlined in Policy and Procedures Guide * Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows * Maintain safety and security of location by following all Loss Prevention and Security policy and procedures * Participate in the inventory process * Complete case counts * Maintain flexibility to work any shift, including weekends, holidays and overtime * Must be able to perform the essential functions of this position with or without reasonable accommodation QUALIFICATIONS Desired Previous Job Experience: * Sales, retail and/or jewelry experience Minimum Position Qualifications/Education: * High school diploma or general education degree (GED) * Commitment to excellence, desire to grow and ability to provide refreshing shopping experience * Goal oriented and sales driven and passion to succeed * Minimum 18 years of age * Ability to pass drug test * Maintain confidentiality * Accuracy/attention to detail Position Summary: Fred Meyer Jewelers sales professionals are welcoming, friendly, understanding, caring, dynamic, driven, and creative individuals who believe what they are doing every day makes a difference in achieving the same, ideal customer experience.