Frederick, MD30+ days ago
Key ResponsibilitiesTesting Quality AssuranceoDevelop and execute test plans| test cases| and test scripts for Salesforce Sales Cloud features and CTI integrations.oPerform functional| regression| integration| and UAT testing.oValidate workflows| automation| and security settings within Salesforce.oTest CTI functionality including call routing| screen pops| and softphone integration. Required Skills QualificationsTechnical Skillso3 years of QA experience with Salesforce Sales Cloud.oHands-on experience testing CTI integrations oFamiliarity with Salesforce declarative features and data model.oExperience with QA Automation tools is a plus.