Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Statewide Call Center (SWCC) Customer Service Representative (CSR) is responsible for answering all callers' general inquires related to NYSOH health insurance programs including Medicaid, Child Health Plus, Essential Plan, and Qualified Health Plans.