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This position plays a critical role in ensuring all trips are scheduled, routed, and monitored efficiently while maintaining compliance and operational excellence. Star Nonemergent Transportation is seeking a professional and highly organized Dispatcher/Scheduler to join our team.

Benefits: <ul><li>Opportunity for advancement</li></ul> Benefits/Perks <ul><li>Competitive Compensation</li><li>Career Growth Opportunities</li></ul>Job Summary Star Nonemergent Transportation is seeking a professional and highly organized Dispatcher/Scheduler to join our team. In this role, you will handle non-emergency transportation calls and make quick, informed decisions to ensure efficient and timely service. The ideal candidate thrives in a fast-paced environment, can multitask effectively, and maintains a high level of customer service. This position plays a critical role in ensuring all trips are scheduled, routed, and monitored efficiently while maintaining compliance and operational excellence. Responsibilities <ul><li>Receive and manage inbound non-emergency calls</li><li>Collect and accurately document caller and trip information</li><li>Schedule same-day and future transportation requests</li><li>Assign and dispatch trips to drivers in real time using dispatch software</li><li>Monitor trips and adjust schedules as needed</li><li>Prioritize calls based on urgency and service needs</li><li>Communicate effectively with drivers and internal teams</li><li>Ensure all rides are assigned promptly and accurately</li><li>Maintain high standards of customer service and compliance</li></ul>Qualifications <ul><li>High school diploma or GED required</li><li>Previous experience as a dispatcher, scheduler, or similar role preferred</li><li>Previous experience in Non-Emergency Medical Transportation (NEMT) is highly preferred</li><li>Ability to handle a high volume of phone calls</li><li>Strong typing and data entry skills</li><li>Excellent verbal and written communication skills</li><li>Highly organized with strong multitasking abilities</li><li>Ability to work well under pressure in a fast-paced environment</li></ul>

Star Nonemergent Transportation, LLC

Dispatcher/Scheduler Position

Call Volume

Communication Skills

Customer Support/Service

Data Entry

Establish Priorities

High School Diploma

Maintain Compliance

Multitasking

Organizational Skills

Presentation/Verbal Skills

Schedule Development

Time Management

Typing

Writing Skills

Ability to communicate clearly and effectively in person and on the telephone to establish and maintain cooperative relationships with patients, families, physicians, staff, and other customers. Responsible for scheduling patients into assigned modalities in accordance with scheduling guidelines, collecting and verifying insurance information, and obtaining necessary authorizations.

BASIC FUNCTIONResponsible for scheduling patients into assigned modalities in accordance with scheduling guidelines, collecting and verifying insurance information, and obtaining necessary authorizations.PRINCIPLE ACCOUNTABILITIESSchedules customers in a polite, prompt, and helpful manner.  Collects all pertinent insurance information and obtains authorizations for procedures, as necessary.  Provides customers with any patient preparation information, instructions, and directions.2.  Verifies customer insurance, as required.  Updates information in RisLinq and Docuware, as necessary.3.  Answers Call Center calls within four rings.4.  Answers telephones in a pleasant and professional manner, takes messages, and deals with customers needs expeditiously.5.  Schedules fax referrals in a timely manner (within 48 hours of receipt).6.  Supplements office staff, as scheduling tasks permit, by assisting with photocopying, computer input/typing, receptionist duties, and medical records calls.7.  Maintains office supplies.8. Keeps work area and area around fax machine neat and clean.9. Assumes responsibility for continually striving to meet goals as established by MRI.  We share a commitment to the patient, to the Radiologists, to the company, and to each other to strive toward the overall company goals that have been established.Denotes “essential functions” in accordance with the guidelines of the Americans with Disabilities Act.  The essential functions of this position include, but are not necessarily limited to, those specifically identified in this description.  The position and its essential functions may change over time, and these changes may not necessarily be reflected in the position description.  The Company may, at its sole discretion, add to, change, or expand the essential or marginal functions of this position.Shift: DaysHours: 8:00a.m.—5:00p.m.Wage Range: $24 to $26 Hourly Required Skills 1.  High school diploma or GED required. 2.  Minimum of one year of experience in a customer service setting; preferably a minimum of six months of experience as a scheduler in a health care setting.3.  Minimum typing speed of 50 wpm.4.  Knowledge of medical terminology.5.  Knowledge of scheduling tasks, office policies/procedures, and proper completion and distribution of required paperwork.6.  Working knowledge on use of telephone and computer.7.  Ability to communicate clearly and effectively in person and on the telephone to establish and maintain cooperative relationships with patients, families, physicians, staff, and other customers.8.  Ability to effectively organize and prioritize tasks.9.  Ability to read, understand, and follow oral and/or written instructions.  Ability to file correctly by alphabetic or numeric systems. Required Experience

Strength in Numbers 

United Surgical Partners International (USPI) and Tenet have combined forces to create the nation’s largest ambulatory surgery provider. Our combined network of exceptional surgical and imaging facilities includes approximately 20 imaging centers, and over 265 short-stay surgical facilities. Together, our partnerships include 50 health systems and more than 4,000 physicians. Nationwide Experience 

Our partners deliver high quality ambulatory solutions in safe, efficient and caring USPI facilities in communities of every size across 29 states. Our physician partners are focused on providing quality patient care, in part because they are invested in their USPI facility. We provide the infrastructure and support they need to perform their best. This is one of the advantages of partnering with USPI. Quality Patient Services 

We share a vision with our physician and health system partners. Our goal is to provide the quality of healthcare services we would insist upon for our own families. Since our founding in 1998, this goal has helped us grow exponentially. Today, our strategic joint venture with Tenet establishes USPI as one of the nation's leading providers of ambulatory solutions. Operating Excellence 

Our size and experience in developing and operating ambulatory facilities and strategic vision allow our facilities to achieve both high patient satisfaction and solid financial results. Moreover, because we engage physicians in the governance and growth of the facility, we also achieve excellent clinical outcomes.

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Scheduler Jobs in Delhi, CA

Dispatcher/Scheduler Position Star Nonemergent Transportation, LLC

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