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Notify the clinical supervisor and case manager via CCNF or MIF when verbal orders are needed for start-of-care visits outside the 48-hour window. Schedule an appropriately skilled person for the new client and input scheduling information into the database immediately after confirming with a caregiver.

Specific Requirements of Scheduler/Client Service Coordinator:Must possess strong customer service skills.Must demonstrate excellent oral and written communication skills and the ability to listen effectivelyMust have the personal integrity and ability to handle confidential information discreetlyMust demonstrate practical interpersonal skills as well as sound judgment and good decision-making skillsMust possess demonstrated excellent computer literacy and Microsoft Office skillsMust possess an aptitude and passion for learning new things with a strong work ethic in a fast-paced environmentMust possess the ability to excel in a team environment as well as work independently with little supervisionMust possess the desire to serve clients and coworkers with exceptional customer serviceMust possess strong interpersonal skills with the ability to communicate with a diverse workforce effectivelyEDUCATION AND EXPERIENCE Qualifications: LPN or RN degree Experience:Two years of Customer Service experience is requiredOne year of Healthcare or home care experience is preferredOne year of Scheduling experience Job Duties:<ul><li>Receive and enter data for new and current patients and employee records into the database.</li><li>Coordinates patient scheduling and tracking of completed supervisory visits per regulatory requirements.</li><li>Notify the clinical supervisor and case manager via CCNF or MIF when verbal orders are needed for start-of-care visits outside the 48-hour window.</li><li>Guarantees patient and clinician satisfaction by creating consistency within the patient's schedules.</li><li>Receives requests for service and scheduling changes and maintains patient and resource calendars.</li><li>Reports potential staffing needs and performance issues related to the availability of Agency staff to the Clinical Supervisor as needed.</li><li>Notifies the Administrator or Intake Department of additional payer authorization for continued services before scheduled visits.</li><li>Notify the Care Coordinator at the start of service and enter clinical notes of missed visits in the Electronic Medical Record per protocol.</li><li>Documents communication with patients, families, or caregivers in the Electronic Medical Record via clinical note.</li><li>Provides backup to other SHCS team members as assigned.</li><li>Participates in information management and performance programs.</li><li>Attends and participates in annual in-service training programs.</li><li>Attends and participates in mandatory educational programs, seminars, etc.</li><li>Keeps up-to-date on new methods, products, trends, etc., and communicates this information to other staff.</li><li>Performs other administrative duties as assigned.</li><li>Enters scheduling data and creates and maintains staff schedules. Schedules client appointments/visits according to care plans and staff availability.</li><li>Contact care providers and clients regarding day-to-day changes.</li><li>Check to ensure the caregiver has the appropriate licensing and certifications. </li><li>Review documents to ensure all forms are filled out.</li><li>Ensures files are complete with all required documents.</li><li>Review all client information and plan of care upon receiving a new client. Put in an unassigned schedule to ensure monitoring and tracking of staffing progress.</li><li>Review all client information and plan of care upon receiving a new client. Put in an unassigned schedule to ensure monitoring and tracking of staffing progress.</li><li>Schedule an appropriately skilled person for the new client and input scheduling information into the database immediately after confirming with a caregiver.</li></ul> Job Posted by ApplicantPro

Sanzie HealthCare Services Inc

RN Scheduler/Client Service Coordinator

Administrative Skills

Calendar Management

Case Management

Communication Skills

Computer Skills

Customer Support/Service

Data Entry

Documentation Review

Electronic Medical Records

Health Plan

Healthcare

Home Care

Interpersonal Skills

Licensing

Medical Protocols

Microsoft Office

Organizational Skills

Presentation/Verbal Skills

Registered Nurse (RN)

Regulatory Requirements

Schedule Development

Staff Requirements

Training Program

Treatment Plan

Writing Skills

Talent Acquisition

Schedule supervisory visits and send out Quality Assurance Forms to Clients every two weeks or provide the said document to RN when supervisory visits are scheduled; evaluate reports when they are returned and address deficiencies, if any. Check Axiscare and 4- tell us daily; validate by making sure Axiscare time logs are correct, dated, signed by both caregiver and client, and tasks completed per POC).

SANZIE HEALTHCARE SERVICES, INC. <table style="border-collapse:collapse;border:none"><tbody><tr><td style="width:1.2in;border:solid 1pt;padding:0in 5.4pt 0in 5.4pt">Job Title</td><td style="width:6.05in;border:solid 1pt;border-left:none;padding:0in 5.4pt 0in 5.4pt">LPN/RN Care Coordinator/Scheduler/Recruiter</td></tr><tr><td style="width:1.2in;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt">Reports to:</td><td style="width:6.05in;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt">Administrator</td></tr><tr><td style="width:1.2in;border:solid 1pt;border-top:none;padding:0in 5.4pt 0in 5.4pt"/><td style="width:6.05in;border-top:none;border-left:none;border-bottom:solid 1pt;border-right:solid 1pt;padding:0in 5.4pt 0in 5.4pt"/></tr></tbody></table> Job SummaryResponsible for all areas of Operations: human resources, intakes, clients, caregivers, and schedulingAdministrative <ul><li style="text-align:justify;line-height:107%">Understand and adhere to established SHCS policies and procedures.</li><li style="text-align:justify;line-height:107%">She assisted with recycling, associate hiring orientations, and in-services-disciplinary actions relating to attendance, scheduling, requirements, and licenses.</li><li style="text-align:justify;line-height:107%">Oversees the new hire process for all branch hires; ensures all documentation is completed promptly and accurately. On-boards and trains new branch clinical and administrative employees.</li><li style="text-align:justify;line-height:normal">Complete wage and employment verifications of current and former employees.</li><li style="text-align:justify;line-height:normal">Interview, set up employee files, do bkg checks (Gchexs), and E-Verify prospective employees.</li><li style="text-align:justify;line-height:normal">Create caregiver folders in the computer and a physical file - ensuring all documentation is current.</li><li style="text-align:justify;line-height:normal">Respond to unemployment notices promptly.</li><li style="text-align:justify;line-height:normal">Maintain employee compensation, retention, and recognition programs</li><li style="text-align:justify;line-height:107%">Ensures HR policies and procedures are executed within the Agency.</li><li style="text-align:justify;line-height:normal;background:#ffffff">Provides reports and communicates information to key personnel.</li><li style="text-align:justify;line-height:normal;background:#ffffff">Other duties as assigned by direct supervisor or other members of Management</li><li style="text-align:justify;line-height:107%">Assist in training all branch new hires and current employees; may oversee or facilitate classes, including quarterly in-service meetings.</li><li style="text-align:justify;line-height:107%">Screens, Interviews, assists, and scheduling in hiring Home Care Aides</li><li style="text-align:justify;line-height:normal">Receive referrals and inquiries on programs and services offered by Sanzie Healthcare Services Inc.- complete the intake form and provide it to the Administration immediately.</li><li style="text-align:justify;line-height:normal">Provide documents for admission and supervisory visits to RN, as appropriate.</li><li style="text-align:justify;line-height:normal">Schedule supervisory visits and send out Quality Assurance Forms to Clients every two weeks or provide the said document to RN when supervisory visits are scheduled; evaluate reports when they are returned and address deficiencies, if any</li><li style="line-height:normal">Follow-up on referrals/inquiries of prospective clients for possible admission</li><li style="line-height:normal">Supervise caregivers and complete performance appraisals for caregivers at specified intervals.</li><li style="line-height:normal">Enter, maintain, and correct client, employee, payroll, billing, and related accounting data into the computer.</li><li style="line-height:normal">Act as the Agency's ongoing liaison</li><li style="line-height:normal">Implement the Agency's policies and procedures and ensure the Agency adheres to all State and Federal guidelines.</li><li style="line-height:normal">Call clients every week to enquire about the quality of service.</li><li style="line-height:normal">Attend community meetings</li><li style="line-height:normal">Send out in-service exercises to caregivers every month.</li><li style="line-height:normal">Determine staffing needs --recruit, select, hire, and orient prospective employees.</li><li style="line-height:normal">Discipline and terminate personnel following company policies</li><li style="line-height:normal">Check Axiscare and 4- tell us daily; validate by making sure Axiscare time logs are correct, dated, signed by both caregiver and client, and tasks completed per POC)</li><li style="line-height:normal">Be available and collaborate with payroll personnel to ensure hours are correct</li><li style="line-height:normal">Audit caregiver files at least every week to ensure compliance</li><li style="line-height:normal">Enter data in Axis Care and 4-Tellius; maintain and ensure current and complete personnel records of caregivers and clients.</li><li style="line-height:normal">Answer the telephone in the morning and evening, take inquiries or messages, and address issues using excellent telephone etiquette.</li><li style="line-height:normal">Respond promptly and courteously to all calls</li><li style="line-height:normal">Provide three weeks of on-call service as scheduled</li><li style="line-height:normal">Perform clerical duties and other responsibilities, including but not limited to typing and distribution of office records, memoranda, calendars, minutes, agendas, etc., assigned by the Administrator.</li><li style="line-height:normal">Protect the confidentiality of clients, caregivers, and Agency</li><li style="line-height:normal">Create action lists and provide all completed and pending tasks to the Administrator daily</li><li style="line-height:normal">Accept Medicaid Waiver clients by completing EDWP forms</li><li style="line-height:normal">Send out reports on Medicaid Waiver clients by the 5th of each month</li><li style="line-height:normal">Ensure that the reception area and common areas (reception and interview rooms) are always clean and trash is emptied daily</li><li style="line-height:normal">Learn the different functions of Axiscare and 4-Tellius and create systems (e.g., client and caregiver portals)</li><li style="line-height:normal">Provides reports and communicates information to key personnel.</li><li style="line-height:normal;background:#ffffff">Other duties as assigned by direct supervisor or other members of Management</li><li style="line-height:107%">Assist in training all branch new hires and current employees; may oversee or facilitate classes, including quarterly in-service meetings.</li><li style="line-height:107%">Screens, Interviews, assists, and scheduling in hiring Home Care Aides</li><li style="line-height:107%">Ensures the appearance of the branch's open environment is professional: neat, clean, orderly, and generally free of clutter</li><li style="line-height:107%">Provides customer service by answering employee questions accurately and promptly.</li><li style="line-height:107%">Confirm all pre-hire steps have been completed, including completing pre-hire forms and maintaining the staff database (to include all requirements).</li><li style="line-height:107%">Completes Forms I-9, verifies I-9 documentation, and maintains I-9 files.</li><li style="line-height:107%">Review employee applications and required documents to ensure all forms are filled out and provide complete copies.</li><li style="line-height:107%">Review all client information and plan of care upon receiving a new client. Put in an unassigned schedule to ensure monitoring and tracking of staffing progress.</li><li style="line-height:107%">Schedule an appropriately skilled and unskilled person for the new client and input scheduling information into the database immediately after confirming with a caregiver.</li><li style="line-height:107%">Check caregiver schedules to ensure they do not overlap with another client and monitor overtime, if applicable. Check to ensure the caregiver has the appropriate licensing and certifications for a case.</li><li style="line-height:107%">Send information to the scheduled caregiver(s) via e-mail when assigning a new shift. Include any information relevant to the client and their location, if relevant. Texting may be used only with immediate staffing needs or confirmations.</li><li style="line-height:107%">Confirm with the caregiver that they have received the information or ensure that Management or on-call confirms. Confirmations should be in writing or recorded if given verbally over the phone.</li><li style="line-height:107%">Constantly remind caregivers about what is expected from them when relating to clients and agencies regarding dress, conduct, timeliness, etc. </li><li style="line-height:107%">Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department</li><li style="line-height:107%">Follows all Medicaid and HIPAA regulations and requirements. Abides by all rules, policies, procedures, and standards</li><li style="line-height:107%">Serves as the point of contact for new hires.</li><li style="line-height:107%">Schedule replacement workers as needed and inform the family, client, POA, and necessary party of a change.</li><li style="line-height:107%">Provides staffing for sick leave, vacation, and long-term leave.</li><li style="line-height:107%">Communicate with clients and families about ongoing staffing needs. If shifts are canceled, contact the caregiver until confirmation is received by phone, text, and e-mail. Update schedules with a note reading that caregivers are aware of a change.</li></ul> Job Posted by ApplicantPro

LPN /RN Care Coordinator/Scheduler and Recruiter

Accounting

Administrative Procedures

Billing

Compensation and Benefits

Develop and Maintain Customers

Disciplinary Action

Documentation

Employee Orientation

Employee Retention

Employee Terminations

File Audits

Human Resources

Licensed Practical Nurse/Licensed Vocational Nurse

Maintain Compliance

Medicaid

Needs Assessment

On Call

Performance Reviews

Policy Development

Problem Solving Skills

Procedure Development

QoS (Quality of Service)

Recycling

Reporting Skills

Retention Programs

Sales Prospecting

Short Messaging Service (SMS)

Staff Policies

Telephone Skills

Typing

ADAPTED_NOW

Notifies the Clinical Supervisor and case manager via CCNF or MIF when verbal orders are needed for start-of-care visits outside the 48-hour window. Schedule an appropriately skilled person for the new client and input scheduling information into the database immediately after confirming with a caregiver.

Specific Requirements of Scheduler/Client Service Coordinator:Must possess strong customer service skills.Must demonstrate excellent oral and written communication skills and the ability to listen effectivelyMust have the personal integrity and ability to handle confidential information discreetlyMust demonstrate practical interpersonal skills as well as sound judgment and good decision-making skillsMust possess demonstrated excellent computer literacy and Microsoft Office skillsMust possess an aptitude and passion for learning new things with a strong work ethic in a fast-paced environmentMust possess the ability to excel in a team environment as well as work independently with little supervisionMust possess the desire to serve clients and coworkers with exceptional customer serviceMust possess strong interpersonal skills with the ability to communicate with a diverse workforce effectivelyEDUCATION AND EXPERIENCE Qualifications: LPN or RN degree Experience:2 years of Customer Service experience requiredOne year of Healthcare or home care experience is preferredOne year of Scheduling experience Job Duties:<ul><li>Receive and enter data for new and current patients and employee records into the database.</li><li>Coordinates patient scheduling and tracking of completed supervisory visits per regulatory requirements.</li><li>Notifies the Clinical Supervisor and case manager via CCNF or MIF when verbal orders are needed for start-of-care visits outside the 48-hour window.</li><li>Guarantees patient and clinician satisfaction by creating consistency within the patient's schedules.</li><li>Receives requests for service and scheduling changes and maintains patient and resource calendars.</li><li>Reports potential staffing needs and performance issues related to the availability of Agency staff to the Clinical Supervisor as needed.</li><li>Notifies the Administrator or Intake Department of additional payer authorization for continued services before scheduled visits.</li><li>Notify the Care Coordinator at the start of service and enter clinical notes in the Electronic Medical Record of missed visits per protocol.</li><li>Documents communication with patients, families, or caregivers in the Electronic Medical Record via clinical note.</li><li>Provides backup to other SHCS team members as assigned.</li><li>Participates in information management and performance programs.</li><li>Attends and participates in annual in-service training programs.</li><li>Attends and participates in mandatory educational programs, seminars, etc.</li><li>Keeps up-to-date on new methods, products, trends, etc., and communicates this information to other staff.</li><li>Performs other administrative duties as assigned.</li><li>Enters scheduling data and creates and maintains staff schedules. Schedules client appointments/visits according to care plans and staff availability.</li><li>Contact care providers and clients regarding day-to-day changes.</li><li>Check to ensure the caregiver has the appropriate licensing and certifications. </li><li>Review documents to ensure all forms are filled out.</li><li>Ensures files are complete with all required documents.</li><li>Review all client information and plan of care upon receiving a new client. Put in an unassigned schedule to ensure monitoring and tracking of staffing progress.</li><li>Review all client information and plan of care upon receiving a new client. Put in an unassigned schedule to ensure monitoring and tracking of staffing progress.</li><li>Schedule an appropriately skilled person for the new client and input scheduling information into the database immediately after confirming with a caregiver</li></ul>

LPN/RN Scheduler/Client Service Coordinator

Sanzie HealthCare Services Jobs

Scheduler Jobs in Griffin, GA

Scheduler Jobs in Griffin, GA

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Scheduler Jobs in Griffin, GA

RN Scheduler/Client Service Coordinator Sanzie HealthCare Services Inc

LPN /RN Care Coordinator/Scheduler and Recruiter Sanzie HealthCare Services Inc

LPN/RN Scheduler/Client Service Coordinator Sanzie HealthCare Services Inc

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