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In this role, you’ll play a key part in guiding patients through every step of their surgical experience — from education and scheduling to financing and post-operative communication. As a Surgical Scheduler, you’ll help ensure patients feel educated, prepared, and supported throughout the surgical process.

HOUR

<h3>Surgical Scheduler</h3>Help Patients Feel Confident, Informed, and Cared For Throughout Their Surgical JourneyAre you someone who thrives in a patient-focused environment and enjoys helping others navigate important healthcare decisions? Do you have strong communication skills, attention to detail, and a passion for creating a positive patient experience?We are looking for a compassionate and organized Surgical Scheduler to join our growing surgical team. In this role, you’ll play a key part in guiding patients through every step of their surgical experience — from education and scheduling to financing and post-operative communication.This is a rewarding opportunity to make a meaningful impact while building a long-term career in healthcare.<h3>Why You’ll Love This Role</h3>Competitive starting pay: $15–$20/hour based on experience Approximately 10 days PTO in your first year 6.5 paid holidays annually Comprehensive benefits package including medical, dental, vision, and 401(k) Career growth opportunities within a growing healthcare organization Supportive, patient-centered team environment Stable weekday schedule with a focus on work-life balance<h3>What You’ll Do</h3>As a Surgical Scheduler, you’ll help ensure patients feel educated, prepared, and supported throughout the surgical process.Key responsibilities include:<ul><li>Communicate with patients regarding pre-operative and post-operative care and scheduling</li><li>Educate patients on surgical procedures, lens options, and treatment plans</li><li>Explain financing options and assist patients with applications such as CareCredit when needed</li><li>Coordinate and schedule surgical procedures accurately and efficiently</li><li>Review surgical instructions, paperwork, and consent forms with patients</li><li>Collect applicable patient payments and ensure documentation is completed properly</li><li>Prepare and organize surgical charts and required paperwork for surgery centers and hospitals</li><li>Scan and maintain accurate patient records and surgical documentation</li><li>Perform preliminary testing and assist in counseling patients regarding lens options</li><li>Deliver a compassionate, professional, and reassuring patient experience</li></ul><h3>What Makes You a Great Fit</h3>Strong communication and customer service skills Ability to explain information clearly and compassionately Highly organized with strong attention to detail Comfortable working in a fast-paced medical environment Ability to multitask and manage patient scheduling efficiently Prior medical office, surgical scheduling, or ophthalmology experience preferred but not required<h3>What Success Looks Like in This Role</h3>We’re looking for someone who:<ul><li>Creates a positive and supportive experience for every patient</li><li>Communicates professionally and confidently with patients and clinical teams</li><li>Maintains accuracy and organization with scheduling and documentation</li><li>Demonstrates empathy and patience when discussing procedures and financial options</li><li>Takes initiative and works collaboratively with physicians, surgery centers, and team members</li></ul><h3>Physical Requirements & Work Environment</h3>This is primarily a sedentary role involving extended periods of sitting, phone communication, computer work, and detailed documentation review. Strong visual attention to detail and clear verbal communication are essential to success in this position.

Midwest Eye Services, LLC - Ohio

Surgical Scheduler

Communication Skills

Customer Support/Service

Detail Oriented

Documentation

Documentation Review

Healthcare

Hospital

Informed Consent

Long-Term Care

Medical Office

Medical Records

Multitasking

Ophthalmology

Organizational Skills

Patient Education

Physical Demands

Presentation/Verbal Skills

Record Keeping

Schedule Development

Surgical Procedures

Testing

Treatment Plan

You’ll play a key role in ensuring exceptional patient experiences while supporting the success of our optometric practice. If you love talking to people, keeping systems in order, and making sure patients feel cared for, this is the role for you!

Do you enjoy helping people and keeping things running smoothly? We are looking for a friendly, detail-oriented Scheduling Coordinator to be the first point of contact for our patients. You’ll play a key role in ensuring exceptional patient experiences while supporting the success of our optometric practice.This is a call center/medical office environment, so every day you’ll balance professionalism, compassion, and organization. If you love talking to people, keeping systems in order, and making sure patients feel cared for, this is the role for you!Location: Maumee, OHWhat You’ll Do:<ul><li>Greet patients in a friendly, professional manner and manage phone communications</li><li>Follow up on missed or cancelled appointments and triage patient needs to schedule appropriately</li><li>Educate patients on their appointments and insurance eligibility</li><li>Collect and enter accurate patient demographic data into our electronic health record</li><li>Support exam staff by recognizing the exam process and recording details accurately</li><li>Optimize schedules and help the practice run efficiently</li><li>Maintain a high standard of service and quality care with every patient interaction</li></ul>Minimum Qualifications:<ul><li>High school diploma or equivalent required</li><li>Excellent communication skills in person, by phone, and in writing</li><li>Strong organizational skills and attention to detail</li><li>Dependable, self-motivated, proactive, and adaptable in a fast-paced environment</li></ul>Preferred Qualifications:<ul><li>Previous medical office experience preferred</li><li>Proficient with EHR and optometric medical terminology</li></ul>What We Offer:<ul><li>Competitive hourly wage based upon experience</li><li>Career growth & wage increase opportunity through our company-sponsored Career Development Program</li></ul>Work Environment:<ul><li>Sedentary work, primarily sitting</li><li>Requires talking, hearing, and visual acuity to ensure accuracy and thoroughness</li></ul>

Optometry Patient Scheduler - Call Center (On-site, Full-time)

Call Centers

Insurance

Medical Record System

Medical Terminology

Optometry

Patient Assessment

Patient Care

OTHER

You will serve as the primary point of contact, working cross-functionally with production, scheduling, sales, and engineering to support customer satisfaction and operational excellence. MMI is a plastic injection molding and engineering solutions provider headquartered in Saline, Michigan, with offices in Troy, Warren, and Monterrey, Mexico.

<h3>Who we are: </h3>MMI is a plastic injection molding and engineering solutions provider headquartered in Saline, Michigan, with offices in Troy, Warren, and Monterrey, Mexico. We specialize in delivering engineering solutions for advanced composites and engineered resins across diverse industries.Our mission is to Deliver a Quality Product, On Time, at a Competitive Price.We are committed to fostering an inclusive, welcoming workplace where innovation thrives and collaboration is at the heart of everything we do.<hr/>MMI Engineered Solutions is currently seeking a detail-oriented and reliable Customer Service Representative to join our Operations team. This role is central to ensuring excellent service and on-time delivery for our customers. You will serve as the primary point of contact, working cross-functionally with production, scheduling, sales, and engineering to support customer satisfaction and operational excellence.<h3>Key Responsibilities:</h3><ul><li>Act as the main contact for assigned customer accounts, managing all communication and support needs </li><li>Coordinate and communicate changes to orders or delivery timelines with customers and internal stakeholders.</li></ul><ul><li>Understand and communicate customer-specific requirements across the organization (packaging, shipping, labeling, ordering, etc.).</li></ul><ul><li>Manage customer sales orders in the ERP system, ensuring data accuracy and timely processing.</li><li>Review and resolve daily EDI order issues; monitor and maintain customer portals as needed.</li><li>Maintain communication with the production scheduler to align delivery schedules and production priorities.</li><li>Monitor finished goods inventory and recommend adjustments to support customer demand.</li><li>Track and report on key metrics such as on-time delivery, backlog status, and performance trends.</li><li>Support product launches and the setup of new items, shipping locations, and routing requirements.</li><li>Assist with the development of order processing procedures and contingency plans.</li><li>Support continuous improvement efforts by identifying service gaps and proposing solutions.</li></ul><h3>Required Qualifications:</h3><ul><li>Bachelor's degree in Business Administration, Supply Chain, or a related field or 5+ years of relevant experience.</li><li>Strong background in customer service, preferably in manufacturing or the automotive industry.</li><li>Proactive mindset with a focus on problem-solving and customer satisfaction.</li></ul><ul><li>Excellent communication skills-both written and verbal.</li></ul><ul><li>Detail-oriented with strong organizational and multitasking abilities.</li></ul><ul><li>Familiarity with ERP systems, EDI processing, and sales order management.</li><li>Experience with OEM portals (e.g., Ford, GM, Stellantis, Mack/Volvo) is a plus.</li><li>Knowledge of EDI standards (X12 and EDIFACT) preferred.</li></ul><h3>Work Environment & Expectations:</h3><ul><li>Office-based role with occasional time spent in the manufacturing environment.</li><li>Minimal physical demands; primarily desk/clerical work.</li><li>Stop any shipment if customer requirements or quality concerns arise.</li></ul><ul><li>Maintain high levels of customer satisfaction and operational accuracy.</li></ul><h3>Why work at MMI?</h3><ul><li>A rich Benefits Package including Medical, Dental, Vision, Long and Short-Term Disability (Company Paid), a robust Wellness Program, tuition reimbursement, and a 401(k) Retirement Plan with matching.</li></ul><ul><li>Vacation and Sick Time</li></ul><ul><li>Up to Ten (10) paid holidays (including one diversity holiday)</li></ul><ul><li>Perfect Attendance and Employee Referral Bonus opportunities (up to $200 per referral)</li></ul><ul><li>Opportunities for growth and job training, for energetic, career-minded individuals.</li></ul><ul><li>Located in Saline, MI just minutes from Planet Fitness, Emagine Saline, and hundreds of local businesses!</li></ul><hr/>Join our team and play a key role in delivering operational excellence and dependable service to our customers.MMI Engineered Solutions is an equal opportunity employer

Scheduler Jobs in La Salle, MI

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Scheduler Jobs in La Salle, MI

Surgical Scheduler Midwest Eye Services, LLC - Ohio

Optometry Patient Scheduler - Call Center (On-site, Full-time) Midwest Eye Services, LLC - Ohio

Manufacturing Customer Service Professional MMI Engineered Solutions

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