This role opens and services retail banking products, identifies opportunities to deepen relationships, helps clients achieve their financial goals, and resolves routine client needs while delivering consistent client experiences across multiple service channels and adhering to internal controls, policies, procedures, and regulatory requirements. This level of knowledge is normally acquired through completion of high school diploma or equivalent and a minimum of 1 year of sales, retail, or customer service experience; a college degree is a plus or equivalent combination of education and experience.