Essential ResponsibilitiesDescription*Enter orders into our operating software Alert IMS.*Answer incoming calls and communicate with clients via phone and email concerning orders and forwarding calls to the appropriate department.*Input and print new orders, make changes that may include include cancelations, additions, date changes, transfers, and stop rentals.*Communicate any essential information to our technical, sales, purchasing and delivery/shipping teams via appropriate communication protocols; including face-to-face discussions, inter-office phone calls, email or video conferencing.*Follow-up with clients to provide information or solicit needed documents, order confirmations, quotes or other essential information. FrequencyDailyDailyDailyDailyDailyDailyWeekly / MonthlyWhen requested Qualifications & Requirements High school diploma Excellent verbal and written communication skills Familiarity with Microsoft Office products: Word, Excel, and OutlookPreferred Experience, Skills & Abilities Customer Service experience Experience with and/or enthusiasm to learn about environmental technology and applicationsJob InformationReports To:Customer Service Manager (Office Manager)(Site Director)Position Type:NonexemptFull-time / part-timeFulltime This position is part of our flexible work team.