Duties & Responsibilities: Advise students on University policies, handbooks, procedures, program requirements, practicum requirements, and all other academic matters; Provide students with preemptive guidance on acclimating to their new graduate program lifestyle and building supportive personal environments and best practices to facilitate their student success; Track and report student progress data across multiple data tracking systems shared by key stakeholders within the designated SLIS graduate program teams (e.g., Starfish system implementation and faculty training, registration audits, LOA tracking, custom plans of study tracking, end of term and degree audits, etc.); Participate in department meetings regarding complex student issues; Serve as the first point of contact for student academic plan questions and various other administrative needs of the students; Provide support for the admissions process as needed; Participate in department- and program-related events (e.g. admission webinars, admitted student events, orientation, etc.); Work collaboratively with key stakeholders to communicate, complete tasks, and provide input on systems in an efficient and effective manner to best support students in all stages of the program; Oversee and maintain the currency of the SLIS Virtual Orientation course (LIS 400).