Working with subject-matter experts, business stakeholders, facilitators, and technology teams, the role translates complex information into clear, engaging eLearning, instructor-led, virtual, blended, and performance-support solutions aligned with measurable learning, proficiency, job-performance, and business outcomes. The role analyzes performance and learning needs and designs, develops, delivers, deploys, and continuously improves accessible business and technical learning programs for beginner, intermediate, and advanced audiences.