King of Prussia, PA30+ days ago
Usher Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums Inspecting backpacks and packages when applicable Managing crowd control and assisting guests in finding seats in auditoriums when necessary Enforcement of MPAA rating system Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums Reporting to the management any problems, discrepancies, or unusual situations that arise at the theatre Perform in-auditorium concession auxiliary sales as directed by management Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways, and other areas outside of the auditorium Monitoring the cleanliness and operation of theatre vending equipment Assisting with all opening and closing duties as assigned by management. Box Office Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers' checks, gift cards, and redeemed discount tickets, passes, and coupons Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX) Promoting the Regal Crown Club program Ensuring tickets are sold in accordance with the MPAA rating system and company policy Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy.