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Key Responsibilities**+ Customer Service+ Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs+ Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications+ Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)+ Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders+ Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. For information regarding our benefit programs and eligibility, please visit

**Key Responsibilities**+ Customer Service+ Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs+ Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe's specifications+ Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)+ Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders+ Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:+ Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise+ Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise+ Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary+ Demonstrates sincere appreciation to customers+ Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs+ In-stock+ Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes+ Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective+ Verifies buyback items and ensures they are pulled, prepped, and ready for shipping+ Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details+ Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels+ Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store+ Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales+ Works with store leadership to stage clearance and damaged merchandise for quick sale+ Sorts products in bins, drawers and boxes to ensure that they are in the proper location+ Merchandise to plantogram, price, color block and place plants as they arrive+ Fill plant racks onto plant tables per plantogram to grand opening ready standards+ Clean and Safe Stores+ Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks+ Ensures all reset displays are safe and in working order and repaired/replaced as needed+ Repairs/seals damaged packaging and boxes including peg-hook items+ Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor+ Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)+ Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection+ Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas+ Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates+ Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices+ Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)+ In addition to the above responsibilities, this individual is held accountable for other duties as assigned+ Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated+ Audit and update pricing labels inside and outside the store to ensure accuracy+ Follow state-specific guidelines on price changes (Pricing Policy SF-06)**Required Qualifications**+ High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable**Preferred Qualifications**+ 6 Months of Lowe's sales floor experience+ 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays+ 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Lowe's

Seasonal Merchandising Service Associate - Weekends Preferred

Analysis Skills

CCTV

Copying Machines

Customer Relations

Customer Support/Service

Fax Machines

Genetics

High School Diploma

Housekeeping/Cleaning

Leadership

Legal

Loss Prevention

Maintain Compliance

Medical Conditions

Merchandising

Metrics

Military

Needs Assessment

New Store Openings

Order Picking/Packing

Painting (Facilities and Maintenance)

Price Tags

Pricing

Product Development

Product Merchandising

Product Pricing

Product Support

Project Execution

Project Schedule

Regulatory Compliance

Safety Training

Safety/Work Safety

Sales

Stock Rotation

Surveillance

Up-Selling

Vendor/Supplier Relations

IRecruitee

Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.

From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! If you are passionately enthusiastic, endlessly curious, and customer obsessed, say "I do" and apply today! The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience. Essential Job Functions: <ul><li>Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict. </li><li>Use all systems to manage the customer flow to deliver Five-Star Customer Service experience. </li><li>Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs. </li><li>Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. </li><li>Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team. </li><li>Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. </li><li>Promote all alteration services and personalization options. </li><li>Maintain store-standards to support a flawless shopping experience. </li><li>Maintain a high standard of dress to meet the Dress Code policy. </li><li>Respond promptly to all customer questions providing product and service information. </li><li>Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty. </li><li>Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise. </li><li>Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated. </li><li>Assist with all sales promotions and visual updates. </li><li>Other duties as assigned. </li></ul> Physical Demands: <ul><li>While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time. </li></ul> Education & Credentials: <ul><li>High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment. </li></ul> Now that we've popped the question, please say "I do". Part Time Benefits Include: <ul><li>Rewarding Environment and Competitive Pay </li><li>Team Bonus </li><li>Dayforce Wallet - Get Paid Early! </li><li>Referral Incentive Program</li><li>Generous Dream Maker Discount After First Pay Period </li><li>Vision Care </li><li>Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury </li><li>401K Program </li><li>Discount for Identity Theft Protection </li><li>Discounts for Home and Auto Insurance </li><li>Discounts for Mobile </li><li>Legal Benefits (MetLife Hyatt Legal Plans) </li><li>Pet Insurance</li></ul> Love wins when love is for Everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies. Policy: Candidate Use of AI in Live Interviews We conduct interviews to evaluate each candidate's own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance. Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate. The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

 With more than 60 years of experience dressing women of all ages for life's special occasions, David's Bridal understands the importance of providing brides-to-be with a vast selection of exquisitely crafted bridal gowns and bridal party dresses. Known for outstanding value, fashionable designs and the ease of one-stop shopping, nearly 60% of all brides in the US choose to shop at one of more than 300 David's Bridal stores located across the US, Canada and Puerto Rico. Working with a knowledgeable bridal consultant, a customer can enjoy trying on a wide selection of gowns and dresses in her size with the added convenience that most styles are available to take home the same day.

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Seasonal Merchandising Service Associate - Weekends Preferred Lowe's

Part Time Customer Service David's Bridal, LLC.

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