Basic Qualifications - High school diploma or equivalent - Typically two or more years of related experience Preferred Skills/Experience - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Ability to manage multiple tasks/projects and deadlines simultaneously - Ability to identify and resolve exceptions and to interpret data - Proven customer service/relations skills - Effective interpersonal, verbal and written communication skills - Some knowledge of the Payments Industry, product and system knowledge helpful If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants . In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.