MINIMUM QUALIFICATIONS: Education and Experience: Bachelor's degree in Business, Political Science, Communications, Criminal Justice, English, or related field, and four years of experience in a Security Operations Center, 911/public safety communications center, transit operations center, or similar emergency communications environment; Or an equivalent combination of education and experience. The SOC Supervisor exercises sound judgment and critical thinking to direct response efforts during routine operations and high risk or high stress incidents, ensuring timely communication, accurate information flow, and coordinated action among SOC personnel, field resources, internal departments, and external partner agencies.