the National Crime Information Center (NCIC) teletype to obtain information of vehicle registration, securities, boats, guns, articles, missing persons, unidentified persons, Highway Department Information, Crime History checks on suspects, FAA Aircraft tracing, State/Wants/Warrants file. Answer all non-emergency & emergency telephone lines, obtain and record pertinent information regarding the nature and urgency of the situation determines appropriate response and expeditiously alerts responding units via radio or telephone, dispatch officer for assistance.