Knowledge/Skills/Abilities: Strong working knowledge of performance / process evaluation, change management, and PMI-based project and program management principles and methods Working knowledge of program / project management software (Basecamp, MS Project, Confluence, JIRA, etc.), in addition to MS Office Advanced project management skills Advanced conflict management and facilitation skills Advanced verbal / written communication and presentation skills Strong analytical and problem-solving skills Strong Agile / Scrum skills Strong negotiating and influencing skills Ability to manage multiple, simultaneous priorities and shift focus across total program(s) Ability to build collaborative relationships Ability to analyze meaningful content or data and measure impact metrics related to program effectiveness Education: A related degree or comparable formal training, certification, or work experience. Qualifications & Key Requirements: Work Experience: A related degree or comparable formal training, certification, or work experience 5+ years of experience in program or project management Experience leading / influencing others in developing and aligning on vision and strategy Experience leading cross-functional project, program teams of stakeholders (preferred) Preferred Experience: Experience managing third-party security services, contractor relationships, supplier performance, and outsourced labor resources in a multi-site operational setting.