The role may work with technologies including Rubrik Security Cloud Government, Rubrik backup infrastructure, HPE servers, VMware ESXi/vCenter, pfSense, Fortinet, Cisco, Microsoft Entra ID Government, Keeper Security Government/PAM, Wazuh, Zabbix, CrowdStrike, Salesforce Government Cloud Plus, and other approved APS systems. The Senior Service Delivery & Support Engineer operates within the Assured Public Sector team and works closely with Public Sector leadership, Security & Compliance, implementation personnel, Customer Success, Sales, datacenter and infrastructure resources, approved vendors, and customer technical teams.