In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. Position Type Full Time Location Charlotte, NC Date posted 10/20/2026 Areas of interest Call Center, Inside Sales, Sales Requisition Number 2026-85448 Business unit Spectrum Business SRT100 Spectrum Business.