Skills required: Must have experience with: Data Utilization: Leveraging various dashboards and analytical resources effectively (Excel, Tableau, PowerBi, Microsoft Suites; Metrics Design): Partnering with business and analytics teams to define, develop and deploy key metrics (Tableau, PowerBi, Excel, PMP Planning and productivity tools); KPI analysis, operational reviews and performance reporting (Excel, Visualization tools; PowerBi, Tableau); Developing Last Mile Delivery business operations mechanism and governance (Excel, PowerPoint, tableau); Developing performance reporting graphs, charts, tables for executive business reviews (Excel, Tableau, PowerPoint); App Feature & Launch Readiness Tracking and Executive-level reporting (Atlassian JIRA, AIrtable, Excel); Planning and coordinating standups, forums as needed for weekly updates on centralized initiatives (Scrum/Agile Master, PSM I, PMP); Project Management: Reporting and coordinating key initiatives (PMP); Program and Project Management using PMP aligned methodologies to centralize initiatives and program-level planning; Artificial Intelligence / GenAI prototyping for process improvements & optimization (AI Agents - Co-pilot, ChatGPT); Developing Artificial Intelligence / GenAI prototype for operational analytics and insight generation (AI agents - Co-pilot, ChatGPT). Manages the implementation of business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools for site selection and continuously improving selection methodology; leveraging best practices from cross-functional partners to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to reduce costs and meet business goals; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for store activation; collaborating with and influencing operations and other internal partners in support of strategies; and driving execution to meet metrics through customer service and platform development.