Must also have the following experience: 6 years of professional experience demonstrating a consistent ability to deliver customer value at scale, drive measurable product outcomes, and collaborating cross-functionally to ensure seamless execution from concept to deployment; 6 years of professional experience working with engineers and designers using analytics and data-driven reasoning to inform strategic decisions, prioritize feature development, and validate product outcomes; 6 years of professional experience translating high-level business requirements into detailed technical specifications, user stories, acceptance criteria, and functional documentation to support engineering development within structured SDLC and Agile methodologies; 6 years of professional experience performing the full lifecycle of software product initiatives, including requirements elicitation, technical scoping, risk assessment, release planning, deployment coordination, performance measurement, and post-launch enhancements; 3 years of professional experience operating within a global, two-sided marketplace platform, leveraging this experience to design scalable product solutions that balance buyer and seller needs, ensure trust and reliability, and optimize both customer experience and commercial outcomes across international markets; and 3 years of professional experience building and scaling AI-powered customer experiences leveraging LLMs, natural language understanding, and experimentation frameworks to automate customer interactions, improve resolution quality, and reduce operational costs while maintaining strong customer experience guardrails. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences.