Leads, via Schneider Performance System methodologies, continuous process improvement impacting customer returns, scrap, and first-time throughput Support Short Interval Management serving as a key team member, demonstrating leadership, responsiveness, excellent communication skills, and ability to team with others solving issues and implementing improvement Interfaces with external customers regarding product concerns, responsible for investigations, customer follow-up, and ultimate customer satisfaction! 5 + years' experience with manufacturing quality, manufacturing engineering, or equivalent Experience with 8D problem solving methodology, tool utilization (i.e. 5Why, fishbone (cause and effect), etc.) Six Sigma knowledge, experience, certification highly desired Demonstrated analytical skills with data, problem resolution, project management Excellent skills in leadership, communication both verbal and written, and attention to detail Excellent computer and system skills, including Microsoft Excel, Word, etc.