FULL_TIME

FEED

UNKNOWN

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Senior Account Manager - Commercial Lines</b> <br/><b>Fully Remote: </b>Eastern or Central Time Zones<b> | Location: </b>Longwood, FL<b> <br/>Book Focus:</b> Contractors, Construction, Hospitality, Real Estate, General</p><p><b>Requirement: </b>active property & casualty license<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> </p></div><div><p> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence:</b> Maintain a high degree of technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership:</b> Direct daily activities and workflow of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service:</b> Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management:</b> Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process:</b> Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable:</b> Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance:</b> Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>5+ years of account management experience, or 7+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div></div><div><div><ul><li><p>Required active licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $80,000.00 - $100,000.00 annually depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Senior Account Manager - Commercial Lines

Accounts Receivable

Aged Care

Analysis Skills

Best Practices

Billing

Brokerage

Business Support

Childcare

Continuous Improvement

Corporate Policies

Customer Retention/Renewal

Customer Support/Service

Customer/Client Research

Data Quality

Diversity

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Maintenance Services

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Negotiation Skills

Organizational Skills

Past Due Accounts

Policy Development

Problem Solving Skills

Research Skills

Sales Management

Service Delivery

Systems Maintenance

Team Lead/Manager

Time Management

Work From Home

Jobvite Talemetry Organic Easy Apply

OTHER

Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). The Building Engineering Division at LaBella provides complete building engineering services including mechanical, electrical, plumbing, and structural engineering.

<p>We are currently hiring a Senior Mechanical Engineer in our Building Engineering division at our Elmira, NY office.</p><p>The Building Engineering Division at LaBella provides complete building engineering services including mechanical, electrical, plumbing, and structural engineering. Services range from feasibility studies and analysis through project design and construction. Our engineers are well versed in new construction, renovations, additions, analysis, special structures, and design/build projects for a variety of clients.</p><p>The Senior Mechanical Engineer will work with clients to provide HVAC, plumbing, and fire protection designs, studies and technical support as required to fulfill project requirements. Typical projects will involve field work, design, and construction administration services.</p><p>A successful candidate will be able to work well in a team, provide leadership to Jr Engineers, and be capable of developing new business. This position offers the opportunity to transition into a mechanical leadership role for the office.</p><p><strong>Job Duties</strong></p><ul><li>Supervise mechanical engineering staff to develop concepts, strategies, construction documents and engineering reports for new building renovation projects.</li><li>Ability to provide mechanical leadership for both large multi-discipline design projects including HVAC, plumbing, process piping systems and fire protection design.</li><li>Interact directly with clients technically by completing analysis of design options, cost benefit comparisons, and communicating results to assist owner in decision making process.</li><li>Responsible for directing mechanical project team to meet project goals and maintain quality work product.</li><li>Manage the mechanical project financial performance and schedule.</li><li>Client and Business Development.</li><li>Proposal writing to initiate new business.</li><li>Maintain client relationships.</li></ul><p><strong>Requirements</strong></p><ul><li>Minimum of 10 years of experience with a professional A/E services firm is preferred</li><li>Bachelor’s degree in Mechanical Engineering is preferred</li><li>Strong writing, organizational and communications skills</li><li>Ability to work under pressure, and multi-task efficiently</li><li>New York Professional Engineer’s License is a preferred</li></ul><p/><p>Salary Range: $100,000.00 - $130,000.00 per year</p><p><strong>Benefits</strong></p><p>Body, mind, and wallet—LaBella’s benefits support a holistic approach to your health and wellness, creating the foundation for physical, mental, and financial well-being. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance). Visit our website for more details on benefits listed below.</p><ul><li>Flexible Work Schedule</li><li>Health/Dental Insurance</li><li>401k Plan with Employer Match</li><li>Paid Parental Leave </li><li>Short & Long Term Disability</li><li>Profit Sharing</li><li>Paid Time Off</li><li>Leadership Development Program</li><li>Fitness Reimbursement</li><li>Tuition Reimbursement</li><li>Referral Bonus Program</li><li>Wellness Program</li><li>Team Building Events</li><li>Community Service Events</li></ul><p>LaBella is committed to facilitating a culture where diversity, equity, and inclusion are respected, valued, and celebrated by implementing thoughtful, practical, and innovative strategies that support our employees and serve the communities in which we reside. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.</p><p>LaBella Associates does not accept unsolicited resumes from recruiting professionals or agencies, nor do we accept resumes from any source that does not reference a specific, open position. LaBella Associates will not be responsible for any fees arising from the use of resume submitted by recruiting professionals or agencies that do not have a current placement fee agreement with LaBella Associates. All initial communication with recruiting professionals or agencies must go through human resources.</p>

LaBella Associates

Senior Mechanical Engineer

Administrative Skills

Architectural Engineering

Building Renovation

Business Development

Communication Skills

Community and Social Services

Construction

Construction Administration

Construction Document Set

Construction Engineering

Customer Relations

Dental Insurance

Develop and Maintain Customers

Employee Assistance Plan

Engineering Management

Feasibility Analysis

Financial Projections

Fitness

HVAC

Healthcare

Human Resources

Internet/Online Service

Maintenance - Electrical

Maintenance - Plumbing

Mechanical Engineering

Options Analysis

People Management

Piping

Plumbing

Professional Engineer

Project Design

Proposal Writing

Quality Management

Recruiting/Staffing Agency

Reimbursement

Strategic Planning

Structural Engineering

Team Building

Team Player

Technical Support

Tuition Fees

Tuition Reimbursement

Writing Skills

Workable

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Senior Account Manager - Commercial LinesInsurance Office of America

Senior Mechanical EngineerLaBella Associates

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