10,883 Results for

Senior Customer Service Jobs in Adelphi, MD

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Senior Manager, Product Manager, Customer Data Capital One

McLean, VA

Full time

Basic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. This role is crucial for transforming the data experience for all of our customer personas across Small Business Bank and will play a leading role in shaping local and partner roadmaps as we define shared capabilities that can be scaled across our line of business, and Enterprise.

16 days ago

Senior Manager, Product Manager, Customer Restrictions-Product Manager Capital One Financial Corp

McLean, VA

$200,700–$229,100 / year

30+ days ago

Senior Staff Full-stack Engineer - Customer Platforms Capital One Financial Corp

McLean, VA

$286,200–$326,700 / year

The ideal candidate will excel at both surveying broad business domains, crafting a technical strategy to support the many possible futures of the business, and diving deep into the details and personally delivering the highest-leverage projects from that roadmap. You will make credit decisioning & offers real time and intelligent, spanning dynamic credit offers, line, balance transfer, product upgrades, retention offers leveraging novel data sources and predictive models, as well as quantitative in-market testing and experimentation.

30+ days ago

Customer Success Manager, Senior Manager Booz Allen Hamilton

McLean, Virginia

$142,900–$266,000 / year

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. Onsite : If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

8 days ago

Customer Success Manager, Senior Booz Allen Hamilton Inc.

Mclean, VA

$142,900–$266,000 / year

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

9 days ago

Tax Senior Associate Or Supervisor - Private Client Services Weaver

Bethesda, MD

$90,000–$143,000 / year

A Senior Associate or Supervisor on the Private Client Services team plans, prepares, and delivers client work to Managers, Senior Managers, and Partners independently and with limited supervision. They are a team player who exhibits initiative, accepts responsibility, communicates effectively, and manages multiple concurrent assignments of varying sizes and complexity.

30+ days ago

US Senior Consultant, Customer Success, Deal Desk, & Pricing And Packaging Lead - Converge For Life Sciences_Products & Platforms Deloitte

Mclean, VA

$105,400–$207,800 / year

You will own the full lifecycle of software license transactions, including all software license order renewals, partner with commercial strategy to design creative and innovative pricing and packaging models for software, technology, and IP offerings, and help ensure clients realize ongoing value from the platforms they adopt. The successful candidate would possess these skills: Cross-Functional Leadership & Collaboration: Comfortable operating as both a leader and a connector across Sales, Product, Engineering, Finance, Legal/Risk, and Account teams.

3 days ago

11 Yrs Customer Support Senior - Onsite GoIntellects

Washington, District of Columbia

Provides service and preventive maintenance activities on terminals, printers, personal computers basic knowledge of electrical/mechanical principles and basic electronics. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

30+ days ago

Sr. Director, Product Management- Customer Core & Identity Restrictions Capital One

McLean, Virginia

The CIC team is responsible for managing the enterprise system of record for over 100 million customers, including consumers, businesses and devices, enabling access to the company’s customer experiences, providing customer and business intelligence, and protecting critical customer account information at the highest level of security. CIC is a fast growing team responsible for capabilities that enable key business outcomes to help protect our customers and position the company to deliver game-changing opportunities for acquiring new customers and to deepen connections with existing customers.

23 days ago

Senior Manager, Product Management- Customer Core & Idenitity Capital One Financial Corp

McLean, VA

$182,500–$208,300 / year

Basic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

30+ days ago

Senior Manager, Data Scientist - Bank Customer Protection Agentic Claims Capital One Financial Corp

McLean, VA

$229,900–$262,400 / year

Basic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 7 years of experience performing data analytics. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.

30+ days ago

Senior Corporate Counsel, Patient Support Services And Diagnostic Testing Sanofi

Washington, DC

$178,500–$257,833.33 / year

Patient Support Services & Diagnostic Testing: Serve as the primary legal contact for patient support programs and diagnostic testing initiatives, acting as the liaison among business colleagues and all other relevant legal functions (e.g., product support attorneys, market access legal, transversal operations, and compliance). Cross-Functional Responsibilities: Work with business colleagues to assist them with adherence to Sanofi's policies and understand legislative, enforcement, and regulatory developments that may impact Sanofi's patient support and diagnostic testing programs.

22 days ago

Senior Corporate Counsel, Patient Support Services and Diagnostic Testing Sanofi

Washington, DC

$178,500–$257,833.33 / year

22 days ago

Senior Project Manager - Transit Services CDM Smith Inc

Fairfax, VA

As a Senior Project Manager, you'll have the chance to focus on bus, rail and facilities projects in greater VA for major transit clients including Virginia Railway Express, VRPA, WMATA, Amtrak, MARC and Maryland Transit Administration. Anticipated position responsibilities include: Serving as senior project manager, deputy project manager, and major task lead and collaborate with professionals on a wide variety of transit design of complex bus, rail and/or facilities projects.

30+ days ago

Senior Social Services Coordinator - Baltimore City Health Department City of Baltimore

Baltimore, MD

$48,814–$58,881 / year

Ability to establish and maintain effective liaisons with people of varied backgrounds, including clients, families, neighbors, government representatives and public and private community, institutions, service providers and personnel. Job Summary: A Senior Social Services Coordinator reviews, monitors and processes a variety of complex client cases involving the provision of social, health, vocational, rehabilitation or related services to City residents.

30+ days ago

Senior Service Technician Commercial Express HVAC

Chantilly, Virginia

$25–$30 / hour

Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts. Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all Commercial Express HVAC, Inc. employees.

30+ days ago

Sr. Delivery Consultant - AI ML, Professional Services, AWSI HCLS Amazon.com Inc

Arlington, VA

AI-Native Delivery Transformation: Drive AI-DLC (AI-Driven Development Life Cycle) methodologies across the delivery organization, redesigning delivery models for accelerated scale and pace, steering multi-agent systems at scale using patterns such as supervisor-worker hierarchies, workflow orchestration, and saga orchestration as defined in AWS prescriptive guidance, and embedding AI-native workflows into program execution to maximize builder productivity, to achieve step-change improvements in builder productivity and time-to-value. The Amazon Web Services Professional Services (ProServe) team is seeking a Principal Delivery Consultant to serve as a technical leader for large-scale Healthcare and Life Sciences (HCLS) transformation programs.

30+ days ago

Sr. Delivery Consultant - Modernization, Professional Services, AWS Industries Amazon.com Inc

Arlington, VA

AI-Native Delivery Transformation: Drive AI-DLC (AI-Driven Development Life Cycle) methodologies across the delivery organization, redesigning delivery models for accelerated scale and pace, steering multi-agent systems at scale using patterns such as supervisor-worker hierarchies, workflow orchestration, and saga orchestration as defined in AWS prescriptive guidance, and embedding AI-native workflows into program execution to maximize builder productivity, to achieve step-change improvements in builder productivity and time-to-value. AI/ML, Data & Knowledge Architecture: Continuously grow expertise across AI/ML, enterprise architecture, and data engineering and industry depth in Telco, maintaining knowledge at the frontier of AWS service innovations, prescriptive guidance (e.g.

14 days ago

Sr. Content Creator (Client Services) Sinclair Inc

Arlington, VA

$59,783–$74,279 / year

The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Whether you're producing branded campaigns for advertisers, promotional creative for station initiatives, or community-focused storytelling, your work won't just fill airtime - it will represent ACCET at the market level and drive real results for clients.

20 days ago

Sr Deceased Account Servicing Specialist Tower

Laurel, Maryland

$32.69–$40.86 / hour

This role serves as the primary point of contact for surviving family members, estate representatives, attorneys, and internal business partners to ensure deceased member accounts are administered accurately, compassionately, and in compliance with all applicable legal, regulatory, and probate requirements. The ideal candidate possesses extensive loan servicing experience across consumer and mortgage portfolios, a strong understanding of probate and estate administration processes, and the emotional intelligence necessary to guide survivors through sensitive and often complex account resolution matters.

30+ days ago

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Senior Customer Service Jobs in Adelphi, MD

Senior Manager, Product Manager, Customer Data Capital One

Senior Manager, Product Manager, Customer Restrictions-Product Manager Capital One Financial Corp

Senior Staff Full-stack Engineer - Customer Platforms Capital One Financial Corp

Customer Success Manager, Senior Manager Booz Allen Hamilton

Customer Success Manager, Senior Booz Allen Hamilton Inc.

Tax Senior Associate Or Supervisor - Private Client Services Weaver

US Senior Consultant, Customer Success, Deal Desk, & Pricing And Packaging Lead - Converge For Life Sciences_Products & Platforms Deloitte

11 Yrs Customer Support Senior - Onsite GoIntellects

Sr. Director, Product Management- Customer Core & Identity Restrictions Capital One

Senior Manager, Product Management- Customer Core & Idenitity Capital One Financial Corp

Senior Manager, Data Scientist - Bank Customer Protection Agentic Claims Capital One Financial Corp

Senior Corporate Counsel, Patient Support Services And Diagnostic Testing Sanofi

Senior Corporate Counsel, Patient Support Services and Diagnostic Testing Sanofi

Senior Project Manager - Transit Services CDM Smith Inc

Senior Social Services Coordinator - Baltimore City Health Department City of Baltimore

Senior Service Technician Commercial Express HVAC

Sr. Delivery Consultant - AI ML, Professional Services, AWSI HCLS Amazon.com Inc

Sr. Delivery Consultant - Modernization, Professional Services, AWS Industries Amazon.com Inc

Sr. Content Creator (Client Services) Sinclair Inc

Sr Deceased Account Servicing Specialist Tower

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