1,481 Results for

Senior Customer Service Jobs in Allston, MA

Jobs

North Chelmsford, MA29 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

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Norwood, MA1 day ago

$45–$50 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for diagnosing, repairing, and maintaining a variety of vehicles while providing top-tier customer service.

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Andover, MA3 days ago

$22–$24

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

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Wakefield, MA3 days ago

$20–$22

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Concord, MA3 days ago

$115,000–$135,000

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

Lynnfield, MA30+ days ago

Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. Cross-Functional Collaboration: Work closely with electrical, software, controls, manufacturing, and quality engineering teams to ensure seamless integration and product success.  .

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Boston, MA3 days ago

$124,000–$212,000

A strong understanding of programmatic advertising is a plus, as this role will be responsible for key clients, developing forward-thinking, data-driven media strategies that seamlessly integrate programmatic direct and epocrates' custom digital advertising solutions. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

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Boston, MA1 day ago

$150,000–$200,000 Per Year

With a wide range of services provided, they represent national, international, and foreign companies, local and regional institutions, public entities and municipalities, closely held businesses, regulated industries, educational institutions, and individuals & families. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

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Boston, MA5 days ago

$30–$50

Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers’ expectations. Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.

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Littleton, MA3 days ago

Join our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.

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Boston, MA1 day ago

$180,000–$250,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a Boston-based law firm with a distinguished Banking & Finance practice representing financial institutions, corporate clients, and public entities on complex commercial and finance matters.

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Boston, MA4 days ago

$25–$35

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Boston, MA4 days ago

$50,000–$80,000

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Newton, MA2 days ago

$130,000–$150,000 Per Year

The Senior Structural Engineer will play a crucial role in overseeing various projects as project manager; the technical mentorship of local staff; supporting business development efforts; delivering consistent technical quality, successful project delivery, and client satisfaction. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.

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Newton, MA2 days ago

$150,000–$175,000 Per Year

To fuel our ability to grow and focus on strategic investments, The LiRo Group joined Global Infrastructure Solutions, Inc., an employee owned, global family of companies that deliver value in the built and social environment for our clients and the communities we serve. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

Bedford, MA10 days ago

$96,757–$150,000 Per Year

The Air Force Program Executive Office for Intelligence, Surveillance, Reconnaissance and Special Operations (PEO ISR SOF) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the ISR SOF portfolio, which includes over 200 programs for the United States Air Force (USAF) and foreign allies. Develop logistics planning documentation including Life Cycle Sustainment Plans (LCSPs), Integrated Logistics Support Plans (ILSPs), Product Support Business Case Analyses, Depot Source of Repair (DSOR)/Source of Repair Assignment (SORA) packages, and Diminishing Manufacturing Sources plans.

Boston, MA24 days ago

Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.

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Waltham, MA3 days ago

The new hirewill be responsible for leading and managing a team of tax professionals, preparing and reviewing complex federal, state, and local tax returns for individuals, businesses, and organizations. Provide tax planning and advisory services to clients, including reviewing and analyzing financial statements, accounting records, and relevant documentation.

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WILMINGTON, MA2 days ago

$67,000–$124,000 Per Year

With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Duties also include program access request (PAR) submissions, maintain personnel security questionnaires (PSQ), managing foreign travel and other personnel security duties.

Bedford, MA14 days ago

$96,757–$120,000 Per Year

The C2ISR Division provides worldwide life cycle support across the spectrum of the C2ISR capabilities based enterprise, including supply, distribution, materiel management, acquisition, system engineering and maintenance, financial planning and budgeting, security, flight test, and contracting functions. EPASS support is required to execute the major GNS programs in support of the C2ISR Division, to include AF DCGS Network Infrastructure Transformation (NIT), Extended Tether Program (ETP), and Global Command and Control System – Air Force Infrastructure (GCCS-AF (I)).

Bedford, MA8 days ago

$90,220–$160,000 Per Year

In this Advisory and Assistance Services (A&AS) role, you will provide expert-level support to Department of Defense (DoD) programs by assisting government leadership with decision-making, planning, and execution throughout the acquisition lifecycle. DCS is recruiting for a Senior General/Interdisciplinary Engineer, in support of the Air Force Life Cycle Management Center/PEO Digital Directorate (AFLCMC/HB).

Boston, Massachusetts8 days ago

Remote

$45–$50 Per Hour
Contractor

You will play a critical role in measuring and enhancing our visibility across traditional search engines and next-generation discovery platforms, including GenAI search platforms like Google AI Overviews, ChatGPT, Perplexity, and Gemini. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.

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Newton, MA2 days ago

$85,000–$171,000

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

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Peabody, MA3 days ago

$40,000–$50,000 Per Year

See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Brooksby Village helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.

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South Easton, MAToday

$80,000–$105,000 Per Year

Possesses outstanding quantitative and analytical skills including the ability to read, analyze, and interpret complex documents and calculate figures and amounts such as discount rates, interest rates, commissions, proportions, percentages, and ratios. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.

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Newton, MA2 days ago

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is seeking a highly qualified Senior Environmental Engineer or Geologist who is a Licensed Site Professional (LSP) in the Boston, Massachusetts metropolitan area to support a diverse portfolio of redevelopment and environmental projects.

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Boston, MA2 days ago

$150,000–$180,000 Per Year

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

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Boston, MA2 days ago

$80,000–$135,000 Per Year

Comprised of experienced, hands-on professionals that are results-oriented and data-driven, the market leading BRG Corporate Finance practice collaborates as partners with management teams and sponsors to focus on strategic options that maximize value for stakeholders. The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition.

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Boston, MA2 days ago

$80,000–$135,000 Per Year

The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.

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Boston, MA2 days ago

The successful candidate will lead the design of simple and complex fixed bridges, movable bridges and perform bridge inspections with a growing practice. We are currently growing our design services and client base to support client and project needs in the Structural/Railroad focus areas.

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Boston, MA2 days ago

Utilize business, finance, accounting, and analytical skills to prepare and execute transactions using financial modeling and analysis, financial and operational process optimization, data management, analytics and visualization, business plan assessments, financial technology enablement, transaction support, and finance transformation. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges.

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Framingham, MA2 days ago

$92,300–$166,850

Clients requiring subject matter expertise consulting could include private equity, infrastructure and hedge funds, investment and commercial banks, private developers, legal and financial advisors, original equipment manufacturers, DOE, and EIA, among others. Our services include engineering, planning, project management, construction management, and commissioning for electric power substations and transmission and distribution lines; protection and controls design; and electrification programs.

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Framingham, MA2 days ago

Remote

$87,100–$157,450

Experience with development of relay settings for microprocessor relays including: SEL, Alstom, GE, ABB and others for both transmission line relays (Line Differential, Step Distance and Pilot Schemes) and substation relays (Capacitors, Transformers and buses). Our services include engineering, planning, project management, construction management, and commissioning for electric power substations and transmission and distribution lines; protection and controls design; and electrification programs.

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Marlborough, MA2 days ago

$92,300–$166,850

If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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South Easton, MA2 days ago

$23–$30.50 Per Hour

Ensures compliance with all applicable federal, state, and local regulation including but not limited to: Fair Debt Collections Practices Act, 940 CMR 7.00: Debt Collection Regulations, MGL Chapter 194 An Act Preventing Unlawful and Unnecessary Foreclosures, UDAAP, RESPA, Flood Disaster Protection Act, Fair Credit Reporting, Regulation Z (Truth in Lending), Regulation B (CRA), Bank Secrecy Act, Regulation P (Privacy of Consumer Financial Information), Service Members Civil Relief Act of 2003. · Performs collection activities on all residential and consumer loans serviced including participation and investor loans in adherence to all applicable federal, state, local regulations, investor guidelines, mortgage insurance guidelines, and servicing agreements.

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Boston, MA2 days ago

$59,000–$125,000

In this role, you’ll make an impact in the following ways: Lead development of new business through managing a portfolio of existing client relationships and cultivating new prospects, focusing on revenue growth by deepening and expanding relationships. Collaborate closely with internal teams including client service, operations, marketing, legal, and compliance to manage risk and ensure alignment with business development activities.

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Waltham, MAToday

$90,000–$110,000 Per Year

Responsible for providing or overseeing the analysis, administration and oversight of comprehensive chemistry/biochemistry policies, programs and practices; may provide feedback and guidance to clients regarding the analysis of materials, products and/or devices utilizing complex to specialized professional and technical knowledge of chemistry/biochemistry/formulation development or related equipment, testing, and procedures. Provides complex to specialized analysis, interpretation and counsel to clients, staff, management, and functional leaders regarding chemistry/biochemistry policies, programs, and practices; involves broad operations and leading implementation and change.

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Waltham, MAToday

$35–$50 Per Hour

SUMMARYResponsible for providing or overseeing the analysis, administration and oversight of comprehensive chemistry/biochemistry policies, programs and practices; may provide feedback and guidance to clients regarding the analysis of materials, products and/or devices utilizing complex to specialized professional and technical knowledge of chemistry/biochemistry/formulation development or related equipment, testing, and procedures. Provides complex to specialized analysis, interpretation and counsel to clients, staff, management, and functional leaders regarding chemistry/biochemistry policies, programs, and practices; involves broad operations and leading implementation and change.

Quincy, MA12 days ago

$60,000–$80,000 Per Year

We’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.

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Quincy, MA3 days ago

$80–$87 Per Hour
Contractor

Acting as a Subject Matter Expert (SME) for EHS-IT, the Senior IT Project Manager will oversee multiple large, complex IT projects, define user and team member roles, coordinate and monitor activities and ensure projects are completed on time and within budget. * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations.

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Boston, MAToday

$131,300–$237,350

Characteristics for success include: excel at multi-tasking, familiarity with System Integrator (Leidos) business development process and practices, business and technical vision; strategic thinking; analytical presentation and problem solving skills; the ability to gain internal support; and the ability to establish and maintain a solid working relationship with technical staff, managers, and peers. This Business Development Manager will drive competitive assessments, build winning teammates and suppliers, craft position-to-win win themes; participate in bid and proposal activities, and contribute to the assigned cross-functional team, including customer engagement and shaping activities for the duration of the pursuit.

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Wakefield, MA3 days ago

$22–$22

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Wakefield, MA3 days ago

$22–$22

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Braintree, MA2 days ago

$70,000–$78,000

Quality Management:Responsible for Quality Inspections of PM & repairs, as well as performing In Process Reviews of non-PM workPerform breakdown root cause analysis, implement corrective actions locally, and when necessary, communicate issues to Technical Assistance CenterEnsure Cleanliness and quality of repair for all maintained vehiclesWork with Service Manager to ensure all technicians are properly trained and qualified, and TOPS plan is prioritized based upon Breakdown, Rework and Running Cost trendsMaintain control/visibility over shop floor activities to ensure proper root cause diagnosis by technicians and that the yield on all parts/components is optimizedAssist in the development and ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programsAccountable for maintenance of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirementsEnsure Employee compliance with Safety and EPA regulations and requirements. Financial Management:Responsible for ensuring shift/shop delivers against Net Maintenance Cost per Unit objectives without sacrificing quality, safety or customer satisfactionResponsible for cost control measures related to maintenance operations budget and location P&L statement to meet financial objectivesResponsible for successful execution of Maintenance Initiatives to attain or exceed specified financial targetsResponsible for Payroll, Purchase Order approval, as warranted, and invoice reconciliation, and fuel reconciliationResponsible for the customer bill back process to include identification, review and approval of bill back opportunitiesResponsible for ensuring proper documentation and explanation/ reporting of re·billable activityEnsure data integrity in the Shop Management Online system.

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Braintree, MA2 days ago

$70,000–$78,000

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Boston, MA3 days ago

$53,100–$70,700 Per Year

Our client, a leading provider of title and escrow services, is seeking a Junior Sales Representative to support business development and client relationship initiatives within the Boston residential real estate market. You’ll receive hands-on training, mentorship from experienced sales leaders, and a clearly defined path for career advancement, while gaining exposure to sophisticated real estate transactions and client needs.

Littleton, MA14 days ago

Full-time
Employee

Experience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.

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Framingham, MA3 days ago

The Senior Customer Service Representative handles daily interaction with internal and external customers, assistance with consumer inquiries and disputes, the maintenance of internal databases, and the tracking and resolution of calls to our customer service phone line. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

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Boston, MA1 day ago

$25.78–$37.27 Per Hour

The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line‑of‑business applications while coordinating with higher‑tier teams to drive resolution and meet service‑level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

Waltham, MA16 days ago

Full-time

Eastern Industrial Automation is a well-established International Industrial Distributor of Mechanical, Automation, Pneumatic, Hydraulic products offering a broad offering of Engineering Services and System design solutions. We are currently seeking a Senior Customer Service / Inside Sales Representative in Waltham, MA with strong customer service skills and the desire to be part of and collaborate with a hard-working team.

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Senior Customer Service Jobs in Allston, MA

Customer Service Representative Hajoca Corporation

Sr. Automotive Service Technician Jobot

SAP Customer Service Representative Vaco LLC

Customer Service Representative Vaco LLC

Tax Senior Kforce Inc.

Senior Mechanical Engineer Symbotic

Senior Market Leader, Strategic Accounts - epocrates Athenahealth

Senior Trusts and Estates Associate Jobot

Senior Refrigeration Service Technician - Commercial & Industrial CoolSys

Customer Service Representative Franklin Professionals

Senior Commercial Finance Attorney Jobot

Senior Billing Specialist Vaco LLC

Senior Sales Executive - Accounting & Finance Vaco LLC

Senior Structural Engineer The LiRo Group

Senior Associate Civil Engineer The LiRo Group

Logistics Manager (TOMA), Senior DCS Corporation

Customer Service Representative Beacon Hill Staffing Group

Senior Tax Professional (CPA Firm) ProPivotal

Senior Associate, Industrial Security (CSSO) L3Harris Technologies

Test Manager, Senior - TS DCS Corporation

General/Interdisciplinary Engineer, Senior - Secret DCS Corporation

US - Staffing - Senior Organic Search Analyst Pinnacle Technical Resources

Senior Manager, Asset Management Compliance - Alternatives Manager Oversight Fidelity Investments

Medicare Sales and Customer Services Manager Brooksby Village by Erickson Senior Living

Sr. Commercial Credit Analyst North Easton Savings Bank

Senior Environmental Engineer / Geologist The LiRo Group

Senior Electrical Engineer The LiRo Group

Senior Financial Analyst Berkeley Research Group, LLC

Senior Associate - Corporate Finance - Turnaround & Restructuring Berkeley Research Group, LLC

Senior Structural Engineer HARDESTY & HANOVER

Senior Managing Consultant - Corporate Finance - Healthcare Berkeley Research Group, LLC

Senior Civil/Structural Engineer Leidos

Senior Relay Settings Engineer Leidos

Substation Senior Civil/Structural Engineer Leidos

Sr. Collections Specialist North Easton Savings Bank

Senior Specialist, Client Coverage BNY

Sr. Quality Control Analyst (Pharma) Pace Analytical Life Sciences

Sr. Quality Control Analyst Pace Analytical Life Sciences

Office & Csr Manager Trust 1 Services

Senior IT Project Manager The Computer Merchant, Ltd

Senior Business Development Manager - USAF Leidos

Call Center Representative Vaco LLC

Call Center Representative - Part-time Vaco LLC

Shift Supervisor - 2nd Shift Ryder System

Operations Supervisor - 2:30pm- 12am Ryder System

Junior Sales Representative - Title Insurance (MA) Pernini Recruiting Company

Customer Service Company Confidential

Sr. Customer Service Representative RaceTrac

Customer Service Representative, Senior ASM Research, An Accenture Federal Services Company

Senior Customer Service / Inside Sales Representative Eastern Industrial Automation

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