6,257 Results for

Senior Customer Service Jobs in Allston, MA

Jobs

Senior Director, Customer Success Abnormal

Boston, MA

$255,040–$300,000 / year

As a key member of the Customer Success leadership team, you’ll shape the strategy for how we engage and retain enterprise customers, strengthen executive relationships, and scale customer outcomes in partnership with Product, Engineering, and Sales. This leader will oversee a high-performing team of regional Directors and Managers who lead teams of Customer Success Managers, responsible for driving retention, adoption, and expansion across some of our largest global customers.

12 days ago

Senior Director, Customer Success Housecall Pro

Boston, MA

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

2 days ago

Senior Litigation Attorney/Counsel Jobot

Boston, MA

$200,000–$350,000 / year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This opportunity is ideal for an entrepreneurial attorney with an established portable book of business who is looking to join a collaborative, trial-focused firm with an outstanding reputation throughout the region.

1 day ago

Tax Senior Manager, Core Tax Services bdo consulting

Boston, MA

$146,000–$200,000 / year

Significant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

28 days ago

Senior Mechanical Engineer Symbotic

North Reading, MA

Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. Cross-Functional Collaboration: Work closely with electrical, software, controls, manufacturing, and quality engineering teams to ensure seamless integration and product success. .

30+ days ago

Senior Manager KPMG

Boston, MA

$153,425–$332,695 / year

Bachelor's degree from an accredited college/university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.

8 days ago

Tax Senior Kforce Inc.

Concord, MA

$115,000–$135,000

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

8 days ago

Staff & Sr Accountants (Hybrid Pembroke or Natick) Kforce Inc.

Pembroke, MA

$90,000–$127,500

8 days ago

Senior Environmental Manager The LiRo Group

Newton, MA

$140,000–$200,000 / year

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is seeking a highly qualified Senior Environmental Manager / Geologist who is a Licensed Site Professional (LSP) in the Boston, Massachusetts metropolitan area to support a diverse portfolio of redevelopment and environmental projects.

13 days ago

Senior Director, Performance Marketing Housecall Pro

Boston, MA

Mastery of major advertising distribution networks, mobile attribution models, cross-channel web analytics, and automation suites (i.e. Google Ads, Meta Ads Manager, GA4, GTM, Funnel.io). • Drive innovation across the function by leveraging AI to inject intelligence into workflows and automate processes and continuously implementing emerging marketing platforms, ad models, and tech configurations.

2 days ago

Senior Manager Supply Chain - Contract TalentBurst, Inc.

Marlborough, MA

Remote

$60–$70.18 / hour

S&OP process Responsible for all aspects of supply management inclusive of planning, sourcing, logistics and supplier relations in support of commercial and late stage clinical products, Develop and maintain accurate demand forecasts for pharmaceutical products, incorporating market trends, promotional activities, and regulatory considerations. Lead/Support multiple initiatives related to supply chain management, with focus on systems and processes that support Supply Chain organization (planning software, ERP utilization, product strategy, Logistics, etc.).

2 days ago

Sr. Network Architect ECLARO

Boston, MA

Strong hands-on knowledge of LAN/WAN protocols and technologies including Carrier Ethernet, T1, DS3, optical, DWDM, NTP, Spanning Tree, VLAN's, 802.1q, VFR, LFA, SMTP, SNMP v1-v3, OSPF, BGP, MPLS, VPLS, Ethernet, TCP/IP, SSL, SSH, SIP, H.323, QoS, Multicast, Anycast, 802.1x, Radius, NAC, DHCP, DNS, F5 Wide-IP, VRRP, HSRP, GLBP, PBR, VPC, LACP, SGT, SGACL, SXP, VxLAN, OTP, LISP, SPAN, WCCP, PfR, IPSLA, iWAN, VPN, IPSec, Wi-Fi 6, 6E, 7. Proven experience and success with planning, installing and managing networks including LAN, MAN, WAN, Optical Networking, DWDM, Wi-Fi, Silverpeak SDWAN or Riverbed WAN Optimizers, F5 Load Balancers, F5 GTM Global Traffic Manager, Cisco Catalyst Center, and security (firewalls, VPN, DMZ, IDS/IPS, WebProxy, content filter, FireEye, NAC and Cisco TrustSec) infrastructure.

11 days ago

Senior Tax Professional (CPA Firm) ProPivotal

Waltham, MA

The new hirewill be responsible for leading and managing a team of tax professionals, preparing and reviewing complex federal, state, and local tax returns for individuals, businesses, and organizations. Provide tax planning and advisory services to clients, including reviewing and analyzing financial statements, accounting records, and relevant documentation.

6 days ago

Dining Server – Senior Living Community Sunrise Senior Living Mgmt Inc

Wayland, MA

Server – Provide Food Service and Customer Experience in a Senior Living Community Server | Waitstaff | Food Service Worker | Restaurant Server | Customer Service | Dining Services. As a Dining Server, you provide timely, professional meal service while creating a warm, welcoming dining experience for residents and guests.

14 days ago

Senior Manager, International Tax KPMG

Boston, MA

$153,425–$332,695 / year

Responsibilities: Direct multinational enterprises on business decisions, such as where to locate and operate, choice of entity, how to optimize supply chains, and how to access and mobilize capital to fund global operations, taking into account a multinationals tax risk profile, global effective tax rate, and cash posture; in advising clients, professionals will prepare and review complex tax models illustrating multinational entities attributes, effective tax rate, and cash tax expense. Bachelor's degree from an accredited college/university; licensed CPA, EA, JD/LLM or foreign equivalent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list.

14 days ago

Manager or Senior Manager, Global Mobility Tax KPMG

Boston, MA

Licensed CPA, JD/LLM, or Enrolled Agent, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.

14 days ago

CSSR - Customer Service Sales Rep - Part Time Craft Massachusetts

Waverley, MA

$20–$23 / hour

This role involves actively listening to customer inquiries, processing orders, providing product information, resolving issues, and ensuring an exceptional customer experience. ● Strong problem-solving abilities – Analyze issues, identify root causes, and develop effective solutions.

14 days ago

Senior Principal Product Manager - Remote Circle

Boston, MA

Remote

$230,000–$295,000 / year

Enable user adoption of newly incubated consumer products: As Circle enables Arc Hub, Wallets with partners, and Bridge UI, you’ll drive awareness and adoption of specific first party and partners’ consumer products by developing awareness and constructing viral loops for adoption. Shape the Developer Experience and Ecosystem Narrative: Collaborate with Developer Relations, Product Marketing, and BD to accelerate Arc Network and Circle’s developer stack as the trusted infrastructure for building in onchain finance.

2 days ago

Senior Software Engineer - Security Elastic

Boston, MA

You have experience building authorization systems that are scalable and performant under high concurrency and large permission sets, including designing access models, validating credentials/tokens at scale, and keeping authorization decisions consistent across a distributed system. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

7 days ago

Senior Director, Enterprise AI & Architecture Flywire

Boston, MA

$200,000–$250,000 / year

Strong understanding of Generative AI concepts and implementation patterns, including LLMs, RAG pipelines, agentic AI frameworks, enterprise ML deployment patterns, SLMs, embeddings, prompt engineering, retrieval-augmented generation, vector databases, semantic search, evaluation frameworks, and enterprise knowledge integration. 15+ years of progressive technology leadership experience, including senior responsibility for engineering, architecture, platforms, data, infrastructure, automation, AI, digital transformation, or enterprise technology delivery, including 5+ years managing multi-disciplinary engineering or architecture teams.

14 days ago

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