1,718 Results for

Senior Customer Service Jobs in Baltimore, MD

Jobs

Catonsville, MD14 days ago

$28–$46

Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES. · Provides expert service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, electrical and mechanical control devices in a safe, efficient and timely manner that exceeds the customer’s expectations. · Provides expert repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors in a safe and timely manner.

New!

Washington, DC4 days ago

$135,000–$185,000 Per Year

A nationally recognized law firm is seeking a Manager or Senior Manager, Paralegal Services & Resource Management to lead and elevate its paralegal support function with a strong focus on client service, team development, and operational efficiency. The Manager will play a critical leadership role in mentoring professionals, developing career pathways, and enhancing team performance, while also driving innovation through improved systems, technology, and cross-functional collaboration.

New!

Rockville, MD4 days ago

$80,000–$130,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. If you want to develop some specialization in tax, our size allows you to work on a variety of individual, corporation, partnership, and trust returns, and work directly with out Tax Managers and Partners.

New!

Baltimore, MD4 days ago

$140,000–$160,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. PM on our team, you will be responsible for overseeing all phases of assigned projects—including new construction, renovations, and upgrades—ensuring they are completed on time, within budget, and to client expectations in the Ft. Meade and Baltimore area.

New!

Washington, DC1 day ago

$130,000–$175,000 Per Year

Committed to delivering exceptional client service and embracing innovation, this firm strategically employs advanced technology and maintains a keen awareness of the dynamic legal environment to effectively serve a broad spectrum of clients across diverse industries. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Rockville, MD4 days ago

$180,000–$225,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a regional full service accounting and consulting firm with offices located Rockville, MD serving businesses in real estate, construction, financial services, high net worth individuals, etc.

New!

Severna Park, MD4 days ago

$80,000–$100,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our benefits include shorter summer work weeks and extended holiday weekends (e.g., 4-day weekends for Memorial Day, Labor day and other holidays when possible).

New!

Rockville, MD4 days ago

$65,000–$80,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a regional full service accounting and consulting firm with offices located Rockville, MD serving businesses in real estate, construction, financial services, high net worth individuals, etc.

New!

Cape Saint Claire, MD4 days ago

$110,000–$165,000 Per Year

The practice supports a diverse client base with services that include individual and business tax compliance and planning, outsourced accounting and bookkeeping, payroll services, and advisory support for small and mid-sized businesses. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

New!

Baltimore, MD4 days ago

$47–$64 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Knowledge of 1 or more major BAS/Controls platforms, including but not limited to: Johnson Controls, Tridium Niagara, Siemens, Schneider Electric, Reliable Controls, Automated Logic, Distech, Delta Controls, or other.

Washington DC, DC11 days ago

Reporting directly to the CIO, this high-impact leadership role will be instrumental in shaping and executing our internal AI strategy and elevating business processes by designing innovative AI-driven solutions to increase productivity, reduce operational overhead, and unlock new value. The ideal candidate brings a strong background in hands-on engineering, technical depth, architectural judgement, business analysis, deep knowledge of emerging AI technologies and a proven ability to translate strategy into scalable, secure, and measurable services that are used across the company daily.

New!

SPARKS GLENCO, MD4 days ago

$90,000–$110,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This blends traditional accounting and finance responsibilities with a strong focus on regulatory compliance, intercompany transactions, balance sheet management, and financial reporting.

New!

Cockeysville, MD4 days ago

$80,000–$100,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will work closely with our finance team to maintain financial reports, records, and general ledgers, prepare and analyze budgets, and perform general accounting.

Arlington, VA17 days ago

$175,000–$190,000 Per Year

Integrated Data Services (IDS) is seeking a Senior Program Manager to lead the deployment and adoption of the Comprehensive Cost and Requirements (CCaR) System across the Department of the Army to include the Army Secretariat, Army Staff, Major Commands, and Subordinate Commands. This operates at the intersection of financial management, enterprise software, and senior leader decision-making, directly enabling Army leadership to transition from static, manual processes to real-time, data-driven decision advantage.

New!

Baltimore, MD4 days ago

$120,000–$160,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Successful candidates will have a strong background in MEP Consulting (Mechanical, Plumbing, & Fire Protection Engineering) with proven leadership experience.

New!

Falls Church, VA2 days ago

Experience: 8+ years in a technical Cybersecurity Engineering role, with at least 4 years focused on large-scale cloud or hybrid environments, and a portfolio of projects where AI or Machine Learning was directly applied to solve security or operational scaling problems. • API-First Automation: Deep expertise in building "glue code" that connects disparate COTS and custom applications via secure, automated APIs to streamline cross-functional business activities.

Washington DC, DC9 days ago

Remote

$110,000–$140,000 Per Year

This is a highly visible role for a strategic marketer who enjoys connecting the dots, influencing stakeholders, and turning complex offerings into clear, compelling value for customers. Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay.

New!

Washinfton, DC4 days ago

Perform customer T2/T3 support activities including assessment of user experience scenarios and identifying resolutions to unique user access issues for Okta integrated applications. Description: Our client is seeking a Consultant SME Senior to provide guidance to IT partners on configuration, debugging, and deployment of tools requiring Identity and Access Management (IAM) integration.

New!

Falls Church, VA2 days ago

Execute four phases of control (Planning, Preparatory, Initial and Inspections) for each FOW with the subcontractors, vendors, and client(s) and perform all required meetings for mid-sized to more complex projects. Active certification with the Army Corps of Engineers- Construction Quality Management for Contractors or an inactive certification that needs to be refreshed within 3 months of hire.

New!

McLean, VAToday

We are looking for self-motivating employees who are proficient in and can lead all aspects of the pre-award capture lifecycle in areas of Defense and Military, to include opportunity identification, research, teaming conversations, negotiations, and proposal leadership (working closely with a proposal team). Must be experienced with leading task order capture efforts for one or more large-scale Defense and Military IDIQ contracts, to include developing overall IDIQ capture strategies, creatively and dynamically organizing efforts for maximum efficiency, and driving actions and priorities.

New!

Dundalk, MD6 days ago

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role. Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion.

New!

Falls Church, VA2 days ago

A Senior Preconstruction Manager is responsible for leading and managing multiple projects working with a team of preconstruction managers, and shared team resources to deliver exceptional deliverables to our clients. Prepare and analyze pricing proposals to include current market and regional conditions, historical data, material escalation, internal estimate and subcontractor input in order to provide complete and accurate estimates to our clients.

Columbia, MD7 days ago

$67,400–$84,300 Per Year

marketing leaders, sales executives, corporate digital marketing functions and local division field teams, ensuring divisional sales goals are met with alignment across digital advertising, content, events, field. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.

New!

Baltimore, MD6 days ago

$116,000–$159,500

We are a Fortune 200 company, 20,000 colleagues strong serving more than 10.7 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). Expert Agile development practices and good experience at using tools like ADO, JIRA, GitHub Cloud Technologies, Containers (Docker, Kubernetes, Service mesh, Istio), Cloud-Native, Streaming Data tools like Kafka, Snowflake, AI/ML Data Science.

Arlington, VA17 days ago

$175,000–$190,000 Per Year

This role is responsible for owning the customer relationship, driving enterprise adoption, and expanding the impact of the Project Management Resource Tools (PMRT) System and the Comprehensive Cost and Requirement (CCaR) System across Portfolio Acquisition Executive (PAE) organizations and Headquarters Air Force (HAF) stakeholders. When determining an applicant’s compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs.

New!

Arlington, VA4 days ago

You will be responsible for facilitating and guiding the scrum team in adopting and implementing the Scrum framework – which includes organizing and leading Scrum ceremonies, removing impediments, promoting collaboration and ensuring adherence to Scrum principles and values. • Have at least three years' experience working in JIRA to manage ceremonies, capture sprint activities, record epics, stories, tasks, and other team activities, and develop reporting for leadership and other stakeholders.

New!

Washington, DC1 day ago

Performs software testing including developing and running automated unit tests, drafting, and executing structured automated test cases. The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.

New!

Washington, DC4 days ago

Leads a group of engineers, analysts, and/or technicians assigned for the duration of a project or may function as ongoing lead within a group of engineers associated with one or more technical areas within the telecom function (such as, but not limited to, network design, engineering, implementation, or operations/user support). • Ability to develop functional requirements specifications, data mappings, function mapping, setting of configuration tables and setting of transaction/control tables.

Falls Church, VA14 days ago

Leadership – As the Company grows at a fast pace and potentially consolidates the legal function across both businesses, the legal group will grow and the GC will need to be a strong leader of the group and a very effective recruiter of new talent, manager with the ability to motivate and retain a world-class team. Founded in 1972, based on security designs for the White House, Kastle today serves customers nationwide across commercial real estate, multifamily, and enterprise—from owners and operators to CIOs/CSOs and workplace leaders.

Baltimore, MD30+ days ago

Temporary
Contractor
Full-time

Experience managing directory sync into Azure AD and deep knowledge of Azure AD Sync for Federation, authentication, SSO, and directory sync with Azure AD. Systems engineer – Microsoft 365 to develop solutions for e-mail and collaboration tools as well as handle day-to-day operations within the division.

New!

Baltimore, MDToday

$60–$60 Per Hour

You’ll lead user research and service design, translate insights into actionable artifacts (journey maps, service blueprints, prototypes), and help teams adopt practical, repeatable HCD ways of working. Lead human-centered design across the eligibility/enrollment/renewal lifecycle: assess current-state journeys, design improvements, and support implementation alongside program and technology teams.

Washington, DC14 days ago

$172,800–$192,000

The position is involved in all aspects of the federal affairs department, including lobbying strategy and execution (using both internal and external resources), developing and maintaining relationships with external stakeholders across the political spectrum, drafting policy briefings and memorandum, tracking federal legislation, trade association participation, and leveraging Executive participation with federal officials. In addition, for certain issues as assigned by the Vice President, Government Affairs, this position serves as an issue manager responsible for leading, coordinating and integrating all public affairs initiatives, programs, communications and activities with key stakeholders to support the strategic needs of the business.

New!

Falls Church, VA2 days ago

Ensure complete, accurate daily documentation of work orders/tickets, understanding subcontractor scope of work to avoid unnecessary change orders, and identifying problems early and act immediately to provide solutions. provides leadership and serves as the liaison between project team members to promote the interest of both the business and clients in all matters, as well as demonstrate the characteristics of a mid-level leader.

New!

Falls Church, VA2 days ago

Hanover, MD11 days ago

Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce. Bering Straits Professional Services (BSPS) is committed to world-class management of global logistics, training and procurement services for U.S. Government agencies.

Washington DC, DC14 days ago

This leader serves as the senior clinical authority for NAM education, ensuring programs meet the needs of practicing clinicians while supporting business priorities, product adoption, and long term customer trust. • Oversee planning and execution of clinical educational events (e.g., courses, workshops, symposia, webinars), ensuring end-to-end operational excellence (logistics, faculty coordination, attendee experience) and alignment to learning objectives.

Washington DC, DC25 days ago

Remote

We provide engineering teams the platform capabilities, observability tooling, automated safeguards, incident management tooling, and safe feature release systems they need to deliver highly available systems, ship features with confidence, and investigate and mitigate incidents faster. OPX is focused on raising the bar for system stability, resilience, and reliability across Samsara -- building automated safeguards that protect production, ensuring engineers get the right signals at the right time, and giving teams the visibility they need to stay in control of their services.

New!

Odenton, MD2 days ago

$33.92–$41.46

5 years of work experience, or a combination of work and accredited trade or vocational training equaling 5 years, in basic heating, ventilation, and air conditioning service. The Senior HVAC Service Technician is responsible for inspecting, diagnosing, and completing electronic/ mechanical repairs of specified HVAC equipment and water heaters.

Washington DC, DC25 days ago

Remote

$157,675–$265,000 Per Year

We’re seeking a talented Senior Security Engineer with hands-on experience deploying, managing, leading and performing Threat Models In this role, you’ll work alongside technical product managers and engineers across the company to maintain Samsara’s security and de-risk software security concerns to better protect our customers. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

New!

Laurel, MD2 days ago

$39–$47.67

Repair, replace, and install commercial-grade faucets, toilets, flush valves, domestic water lines, backflow preventers, and drain lines in offices, retail spaces, industrial facilities, and multi-unit properties. This position is to deliver installation, maintenance, and repair services for commercial plumbing systems, ensuring the safe, efficient, and code compliant operation of water, drainage, and boiler systems within commercial facilities.

New!

Baltimore, MDToday

$65–$65 Per Hour

Define, track, and communicate KPIs tied to beneficiary and worker outcomes (ex: renewal/retention improvements, reduced administrative burden, fewer procedural terminations, higher ex parte renewals). We’re seeking a senior-level Product Manager (this role is titled “Project Manager” internally) to lead product vision and delivery for a Medicaid eligibility outcomes initiative.

Washington DC, DC25 days ago

Remote

You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes. • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.

Linthicum, MD7 days ago

Required Experience: Bachelor’s degree in a technical discipline and 15 years’ experience as a System Administrator, OR High school diploma and 20 years’ experience as a System Administrator. Ability to demonstrate cyber/IT related experience with attention to detail, customer service, oral and written communication, and problem solving.

Woodstock, MD7 days ago

$16–$17

We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

Washington DC, DC25 days ago

Remote

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring.

Washington DC, DC25 days ago

Develop AI-powered products and agents that drive revenue pipeline and improve GTM operational efficiency - whether thats enhancing lead scoring models, automating content generation and multi-step GTM workflows, enriching data, or building smarter seller-facing tools. • You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

Washington DC, DC11 days ago

Remote

$127,219–$190,828 Per Year

Building on the company’s leadership in the field of cellular metabolism, Agios is advancing a robust clinical pipeline of investigational medicines with active and planned programs in alpha- and beta-thalassemia, sickle cell disease, pediatric PK deficiency and MDS-associated anemia. Our teams cultivate strong bonds with patient communities, healthcare professionals, partners and colleagues, which helps us discover, develop and deliver therapies for genetically defined diseases – and make a bigger difference in their lives.

New!

Washington, DC3 days ago

Ability to provide ad hoc and surge support services to support the development, implementation and execution of CTPP related initiatives including: o The coordination, development and implementation of CT programs in support of the National Security Memorandum 2 (NSM-2), Presidential Policy Directives, and National Security Presidential Memorandums related to counterterrorism. • The contractor will provide the requisite staff and expertise to effectively support the CTPP’s unique lines of effort that includes but is not limited to counterterrorism policy development, science and technology program implementation, program evaluation and assessment, and interagency exercise activities.

Washington, DC14 days ago

This practice advises sophisticated global clients—including asset managers, sovereign wealth funds, multinational companies, and major financial institutions—on the full spectrum of U.S. national security regulatory regimes. Substantial experience providing compliance advice related to economic sanctions, export controls, and outbound investment restrictions, including matters involving OFAC, EAR/BIS, ITAR/DDTC, and OGT .

Washington, DC23 days ago

Partner with teams and data stewards to coordinate and perform various audits and assessments (PIA, DPIA, TIA, AI impact assessment, Data Inventories, etc.) as needed to support privacy by design and AI governance principles, drive operational accountability and ensure ongoing compliance and risk management; Maintain risk registers and risk matrices to support PIMS, etc. 2 years navigating, negotiating, and reviewing commercial agreements involving complex data protection, AI terms, information technology and security schedules, cross border data transfers and operational service levels, technical requirements within large-scale cloud ecosystems (Azure, AWS, Google Cloud, etc.).

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Senior Customer Service Jobs in Baltimore, MD

Jobs

Senior HVAC/R Service TechnicianCoolSys

Senior Paralegal Manager HybridJobot

Audit Senior or Supervisor (Hybrid)Jobot

Senior BAS/HVAC Controls Project ManagerJobot

Senior Manager, ParalegalJobot

Sr Tax ManagerJobot

Senior Tax AccountantJobot

Audit SeniorJobot

Senior Tax ManagerJobot

Senior BAS/HVAC Controls SpecialistJobot

Senior Director, IT - AI Innovation and ServicesElastic

Senior Accountant ( Hybrid )Jobot

Senior Accountant (Hybrid)Jobot

Army - Senior Program Manager (Arlington, VA)Integrated Data Services

Sr Mechanical Engineer/Dept. HeadJobot

Sr Cloud Security EngineerPlanIT Group

Senior Marketing Manager - RemoteCorpay

SME Consultant Sr. (Okta)PlanIT Group

Quality Control Senior AssociateHITT Contracting

Senior Capture ManagerCredence

Senior Sales and Operations CoordinatorHerc Rentals Inc

Senior Preconstruction ManagerHITT Contracting

Regional Sr Integrated Marketing SpecialistLennar Corporation

Sr. Software Engineer 2 (IFS)Exelon

Air Force - Senior Account Manager (Arlington, VA)Integrated Data Services

Sr Certified Scrum MasterPlanIT Group

Engineer, Software SrIconma

Senior SAP DeveloperPlanIT Group

Senior Vice President, Legal - General CounselKastle Systems

Sr. Systems Engineer - Microsoft 365Trigyn Technologies Inc

Sr Human Centered Design StrategistSystem One

Sr Federal Government Affairs ManagerConstellation Energy

Commercial Construction Senior Superintendent - GovCloudHITT Contracting

Commercial Construction Senior Superintendent - MultifamilyHITT Contracting

Construction Senior Project ManagerBering Straits Native Corporation

Senior Director, Clinical Education and EventsDentsply Sirona

Senior Software Engineer II, Developer Experience, Operational ExcellenceSamsara

Sr. Journeyman HVAC TechConstellation Energy

Senior Security Engineer - Threat ModelingSamsara

Sr Commercial PlumberConstellation Energy

Project Manager (Senior Product Manager)System One

Senior Software Engineer - Route ExecutionSamsara

Senior System Administrator IIIVarada Consulting

FT Senior Sales Associate Store 010Music & Arts

Senior Mobile Software Engineer - BLE / ConnectivitySamsara

Senior Software Engineer, GrowthSamsara

Senior Manager, Clinical Nurse Educator – Sickle Cell Disease - RemoteAgios Pharmaceuticals

Senior Program AnalystBering Straits Native Corporation

National Security Senior Associate Attorney (DC)Pernini Recruiting Company

Senior Director, Data Governance & Privacy Operations (GRC)Fti Consulting

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