6,509 Results for

Senior Customer Service Jobs in Braintree, MA

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Tax Senior Jobot

Stoneham, MA

$85,000–$105,000 / year
Quick Apply

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are looking for someone who can manage competing priorities, communicate effectively with clients, and continue building their expertise while taking on greater responsibility.

1 day ago

Senior Manager, R&D Biomechanical Engineering - Shark Beauty and Personal Care SharkNinja

Needham, MA

$127,500–$170,000 / year

We're looking for a Senior Manager of R&D Biomechanical Engineering who wants to be at the center of that: leading the technical direction of breakthrough products, building a team of exceptional engineers, and shaping how Shark's next generation of skincare technology gets made. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.

30+ days ago

Senior Product Specialist, ePCR & Fire Software Sarnova

Boston, MA

This role serves as a key operational partner to Product Management, Development, QA, and Support teams by maintaining product documentation, coordinating release readiness activities, tracking deliverables, and ensuring customer-facing communications remain accurate and current. The role helps maintain alignment across teams throughout the software development lifecycle while supporting product adoption through knowledge management, customer documentation, and training resources.

2 days ago

Senior Application Security Engineer Starburst

Boston, MA

$175,000–$215,000 / year

Own vulnerability management for everything we ship across our self-managed enterprise platform and SaaS product — container images, third-party dependencies, and first-party code — automating detection, triage, and routing, and advancing remediation through reachability/exploitability analysis and attack-surface reduction. This is deep, hands-on engineering work: youll build secure-by-default patterns into how our engineers design and ship, embed security controls earlier in the development lifecycle, and create the automation that lets you cover a large engineering organization.

30+ days ago

Senior SRE/ Observability Consultant Qualitest

Boston, MA

$160,000–$180,000 / year

Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live. Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more.

24 days ago

Senior Warehouse Associate Nights Cencora

Franklin, MA

$43,400–$67,980 / year

This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. Ranges in Colorado/California/Washington/NewYork/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

9 days ago

Dining Server – Senior Living Community Sunrise Senior Living Mgmt Inc

Wayland, MA

$15.92–$19.90 / hour
Quick Apply

Server – Provide Food Service and Customer Experience in a Senior Living Community Server | Waitstaff | Food Service Worker | Restaurant Server | Customer Service | Dining Services. See Sunrise Senior Living Mgmt Inc Privacy Policy at https://www.sunriseseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/privacy and Terms of Use at https://www.sonicjobs.com/terms.

2 days ago

Senior Consultant Appian Corporation

Boston, MA

$100,000–$200,000 / year

Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. You will lead small engineering teams, architect robust integrations, and serve as a trusted technical advisor to client stakeholders - enabling enterprise organizations to achieve true Enterprise-Grade Orchestration.

2 days ago

Senior Director Caregiver Marketing Lundbeck

Boston, MA

Success will require strong cross-functional leadership across Analytics and Customer Experience, Medical Affairs, Corporate Communications, Global, Patient Advocacy, Patient Services and other partners to create a connected caregiver experience and coherent content and context strategy. This leader will develop a deep understanding of caregiver needs and behaviors and translate those insights into strategies that increase awareness, help caregivers recognize unmet needs and motivate informed conversations with healthcare providers.

19 days ago

Senior Lab Reliability Engineer VAST Data

Boston, MA

Youll own the reliability of the VAST clusters in our lab environment, influence the direction for the automation, tooling, and infrastructure-as-code practices the rest of the team builds on and executes within, and serve as the escalation point for the hardest technical problems in the lab. Youll partner with a growing team of lab and platform engineers, as well as the internal teams who rely on these tools day to day, to understand their needs and raise the operational bar of everything we run.

24 days ago

Senior Scientist Hebrew SeniorLife

Boston, MA

$167,914–$251,871 / year

Preference will be given to candidates with expertise in clinical trials in older people testing new drugs, devices, and services for the prevention and/or treatment of cognitive impairment and dementia, established collaborations with other ADRD research centers, familiarity with large database research, and clinical experience caring for patients with cognitive disorders so that research discoveries are readily translated into clinical care. Building on its many resources for successful ADRD research and translation, including a large population of older adults, Harvard affiliation, expert neurocognitive and geriatric medicine faculty, clinical trials capability, the Wolk Center for Memory Health, and strong institutional commitment, the Marcus Institute aims to recruit a well-respected leader who can expand and enhance its ADRD research portfolio.

2 days ago

Senior Customer Service Representative Tailored Brands Inc

Dedham, MA

$15.58–$20.25 / hour

Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas, Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements. Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

30+ days ago

Senior Customer Service & Systems Administrator Brandeis University

Waltham, Massachusetts

$63.90–$95.20 / hour

The Senior Customer Services and Systems Administrator plays a key administrative and operational support role within the Campus Planning and Operations group, providing administrative support for facility management technology and systems used across Campus Operations. This individual will also provide monthly billing of custodial, technical trades and fuel services, as well as monthly or weekly reporting on open or closed work orders and KPI data to key personnel across the campus community, University Events, Finance and Facilities leadership.

15 days ago

Sr Customer Service Engineer PerkinElmer

Boston, Massachusetts

$80,000–$120,000 / year

Install, maintain, validate, and repair Cytiva AKTA, Agilent HPLC (1200 series, 1290 series), Waters UPLC (Acquity, H series, M series, Bio Inert series), Waters Mass Spec instrumentation within customer dept. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

6 days ago

Sr Customer Service Engineer PerkinElmer US LLC

Boston, MA

$80,000–$120,000 / year

Install, maintain, validate, and repair Cytiva AKTA, Agilent HPLC (1200 series, 1290 series), Waters UPLC (Acquity, H series, M series, Bio Inert series), Waters Mass Spec instrumentation within customer dept. Basic Qualifications: Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR.

7 days ago

Senior Customer Service Specialist Oracle

Providence, RI

$19.09–$36.35 / hour

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.

26 days ago

Sr Director, Global Customer Services - (USA REMOTE) Danaher Corp

Marlborough, MA

Remote

$230,000–$250,000 / year

Demonstrated experience personally leading significant organizational change across multiple countries, including consolidation of regional teams into a global function, delivered on committed timelines and in partnership with Human Resources and Legal. The Senior Director, Global Customer Service leads SCIEX's global customer service organization and is accountable for making customer service a strategic advantage for SCIEX by improving the customer experience, enabling commercial growth and driving operational excellence.

25 days ago

Senior Representative, Customer Service Operations Cardinal Health

Providence, RI

Remote

$18.70–$26.80 / hour

Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives.

16 days ago

Senior Assistant Director of Student Accounts, Customer Experience Northeastern University

Boston, MA

$60,315–$85,192.50 / year

This includes developing, coordinating, and maintaining Student Accounts communications and content, such as website updates and knowledge articles; collaborating with Enrollment Management Marketing on messaging and collateral; and partnering with SFS Leadership, Student Accounts Management, SFS Customer Service, the EMCC, and others to deliver targeted communications to unique populations while ensuring alignment with marketing best practices and compliance requirements. This position directly supervises a team of student account representatives responsible for frontline service delivery and payment processing, with regular oversight of case management, quality assurance, transaction processing, batch reconciliation, and resolution of payment discrepancies to maintain the integrity of student account records.

30+ days ago

Senior Sales Development Representative - Customer Enterprise Zoominfo Technologies Inc

Waltham, MA

What You Bring: 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers. As a Senior Sales Development Representative, you''ll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies.

26 days ago

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Senior Customer Service Jobs in Braintree, MA

Tax Senior Jobot

Senior Manager, R&D Biomechanical Engineering - Shark Beauty and Personal Care SharkNinja

Senior Product Specialist, ePCR & Fire Software Sarnova

Senior Application Security Engineer Starburst

Senior SRE/ Observability Consultant Qualitest

Senior Warehouse Associate Nights Cencora

Dining Server – Senior Living Community Sunrise Senior Living Mgmt Inc

Senior Consultant Appian Corporation

Senior Director Caregiver Marketing Lundbeck

Senior Lab Reliability Engineer VAST Data

Senior Scientist Hebrew SeniorLife

Senior Customer Service Representative Tailored Brands Inc

Senior Customer Service & Systems Administrator Brandeis University

Sr Customer Service Engineer PerkinElmer

Sr Customer Service Engineer PerkinElmer US LLC

Senior Customer Service Specialist Oracle

Sr Director, Global Customer Services - (USA REMOTE) Danaher Corp

Senior Representative, Customer Service Operations Cardinal Health

Senior Assistant Director of Student Accounts, Customer Experience Northeastern University

Senior Sales Development Representative - Customer Enterprise Zoominfo Technologies Inc

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