6,597 Results for

Senior Customer Service Jobs in Burlington, MA

Jobs

Senior Director, Customer Support Celigo

Boston, MA

$175,000–$210,000 / year

You know how to deploy AI-assisted support workflows, self-service knowledge systems, and intelligent automation, and you have a clear perspective on the limits of responsible AI use in customer-facing contexts. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

18 days ago

Senior Manager, R&D Biomechanical Engineering - Shark Beauty and Personal Care SharkNinja

Needham, MA

$127,500–$170,000 / year

We're looking for a Senior Manager of R&D Biomechanical Engineering who wants to be at the center of that: leading the technical direction of breakthrough products, building a team of exceptional engineers, and shaping how Shark's next generation of skincare technology gets made. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.

30+ days ago

Senior Scientist, High-Throughput In Vitro ADME Takeda Pharmaceutical

Cambridge, MA

$137,000–$215,270 / year

Objective / Purpose : The Senior Scientist, High-Throughput In Vitro ADME is a scientist experienced in designing and implementing in vitro ADME assays at scale to support small- and large-molecule discovery programs to be a key member of a newly formed team that is designing and building Takeda’s high-throughput in vitro ADME capabilities as part of the Labs of Tomorrow initiative. The High-Throughput In Vitro ADME team, delivers robust, fit for purpose ADME data to enable rapid, high-confidence decision-making in Design–Make–Test–Analyze (DMTA) cycles across the portfolio.

Today

Senior GenAI & High Performance Computing (HPC) Delivery Engineer Dell

Brockton, MA

Today, Dell is NVIDIA’s preferred partner for GenAI Factory systems, using Dell GenAI PowerEdge XE servers and NVIDIA NVAIE to help customers build and scale end to end GenAI and High-Performance Computing environments. Senior GenAI & High Performance Computing (HPC) Delivery EngineerDell Technologies has delivered HPC solutions for 25+ years, including support for Bright Cluster Manager (now NVIDIA BCM) since 2011.

Today

Senior Pharmacy Technician Optum

Wellesley, MA

$18–$32 / hour

We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/privacy and Terms of Use at https://www.sonicjobs.com/terms.

Today

Senior Community Pharmacy Technician Optum

Newton, MA

$18–$32 / hour

See United Healthcare Privacy Policy at https://www.unitedhealthgroup.com/privacy.html and SonicJobs Privacy Policy at https://www.sonicjobs.com/privacy and Terms of Use at https://www.sonicjobs.com/terms. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Today

Dining Server – Senior Living Community Sunrise Senior Living Mgmt Inc

Wayland, MA

$15.92–$19.90 / hour
Quick Apply

Server – Provide Food Service and Customer Experience in a Senior Living Community Server | Waitstaff | Food Service Worker | Restaurant Server | Customer Service | Dining Services. See Sunrise Senior Living Mgmt Inc Privacy Policy at https://www.sunriseseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/privacy and Terms of Use at https://www.sonicjobs.com/terms.

1 day ago

Senior Application Security Engineer Starburst

Boston, MA

$175,000–$215,000 / year

Own vulnerability management for everything we ship across our self-managed enterprise platform and SaaS product — container images, third-party dependencies, and first-party code — automating detection, triage, and routing, and advancing remediation through reachability/exploitability analysis and attack-surface reduction. This is deep, hands-on engineering work: youll build secure-by-default patterns into how our engineers design and ship, embed security controls earlier in the development lifecycle, and create the automation that lets you cover a large engineering organization.

30+ days ago

Senior Customer Service Representative Tailored Brands Inc

Dedham, MA

$15.58–$20.25 / hour

Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas, Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements. Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

30+ days ago

Senior Customer Service Representative cubic

Nashua, NH

$17–$21 / hour

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Support daily operations by providing team guidance, resolving escalated issues, and assisting with training and onboarding and supporting operational continuity in the supervisor's absence escalating concerns as appropriate.

30+ days ago

Senior Customer Service & Systems Administrator Brandeis University

Waltham, MA

$63.90–$95.20 / hour

The Senior Customer Services and Systems Administrator plays a key administrative and operational support role within the Campus Planning and Operations group, providing administrative support for facility management technology and systems used across Campus Operations. This individual will also provide monthly billing of custodial, technical trades and fuel services, as well as monthly or weekly reporting on open or closed work orders and KPI data to key personnel across the campus community, University Events, Finance and Facilities leadership.

26 days ago

SR. Customer Service Representative - Inside Sales SunSource

Northborough, MA

The Hope Group, A SunSource Company, is New England's leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. Participate in The Hope Group's Inside Sales Business Development program by calling or contacting pre-approved target customers to promote account expansion and to nurture new opportunities.

30+ days ago

Sr Customer Service Engineer PerkinElmer

Boston, Massachusetts

Install, maintain, validate, and repair Cytiva AKTA, Agilent HPLC (1200 series, 1290 series), Waters UPLC (Acquity, H series, M series, Bio Inert series), Waters Mass Spec instrumentation within customer dept. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

7 days ago

Sr Customer Service Engineer PerkinElmer US LLC

Boston, MA

$80,000–$120,000 / year

Install, maintain, validate, and repair Cytiva AKTA, Agilent HPLC (1200 series, 1290 series), Waters UPLC (Acquity, H series, M series, Bio Inert series), Waters Mass Spec instrumentation within customer dept. Basic Qualifications: Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR.

6 days ago

Sr Director, Global Customer Services - (USA REMOTE) Danaher

Marlborough, Massachusetts

Remote

$230,000–$250,000 / year

Demonstrated experience personally leading significant organizational change across multiple countries, including consolidation of regional teams into a global function, delivered on committed timelines and in partnership with Human Resources and Legal. The Senior Director, Global Customer Service leads SCIEX's global customer service organization and is accountable for making customer service a strategic advantage for SCIEX by improving the customer experience, enabling commercial growth and driving operational excellence.

22 days ago

Senior Product Analyst - Stock Plan Services Customer Solutions Fidelity

Merrimack, New Hampshire

Remote

Product Management Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Demonstrated knowledge (5 plus years) of business analyst techniques, for example: elicitation, current/future state analysis, flow diagramming, benchmarking, business rules and risk analysis, user acceptance testing and product documentation.

21 days ago

Senior Assistant Director of Student Accounts, Customer Experience Northeastern University

Boston, MA

$60,315–$85,192.50 / year

This includes developing, coordinating, and maintaining Student Accounts communications and content, such as website updates and knowledge articles; collaborating with Enrollment Management Marketing on messaging and collateral; and partnering with SFS Leadership, Student Accounts Management, SFS Customer Service, the EMCC, and others to deliver targeted communications to unique populations while ensuring alignment with marketing best practices and compliance requirements. This position directly supervises a team of student account representatives responsible for frontline service delivery and payment processing, with regular oversight of case management, quality assurance, transaction processing, batch reconciliation, and resolution of payment discrepancies to maintain the integrity of student account records.

30+ days ago

Senior Sales Development Representative - Customer Enterprise Zoominfo Technologies Inc

Waltham, MA

What You Bring: 1+ year of experience prospecting into Enterprise level accounts (1000+ employees in size), demonstrating a strong ability to uncover opportunities and engaging decision-makers. As a Senior Sales Development Representative, you''ll receive top-tier training, collaborate with industry-leading professionals, and play a pivotal role in executing strategic outbound sales efforts targeting Enterprise companies.

25 days ago

Senior Associate/Recovery Services Forensic Services practice CRA International Inc

Boston, MA

$130,000–$152,500 / year

CRA is a leading global consulting firm that provides independent economic and financial analysis behind litigation matters, guides businesses through critical strategy and operational issues to become more profitable, and advises governments on the economic impact of policies and regulations. We currently expect that individuals spend at least 3 to 4 days a week working in the office (which may include traveling to another CRA office or to client meetings), with specific days determined in coordination with your practice or team.

30+ days ago

Senior Associate/Recovery Services (Forensic Services Practice) CRA International, Inc.

Boston, MA

$130,000–$152,500 / year

30+ days ago

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Senior Customer Service Jobs in Burlington, MA

Senior Director, Customer Support Celigo

Senior Manager, R&D Biomechanical Engineering - Shark Beauty and Personal Care SharkNinja

Senior Scientist, High-Throughput In Vitro ADME Takeda Pharmaceutical

Senior GenAI & High Performance Computing (HPC) Delivery Engineer Dell

Senior Pharmacy Technician Optum

Senior Community Pharmacy Technician Optum

Dining Server – Senior Living Community Sunrise Senior Living Mgmt Inc

Senior Application Security Engineer Starburst

Senior Customer Service Representative Tailored Brands Inc

Senior Customer Service Representative cubic

Senior Customer Service & Systems Administrator Brandeis University

SR. Customer Service Representative - Inside Sales SunSource

Sr Customer Service Engineer PerkinElmer

Sr Customer Service Engineer PerkinElmer US LLC

Sr Director, Global Customer Services - (USA REMOTE) Danaher

Senior Product Analyst - Stock Plan Services Customer Solutions Fidelity

Senior Assistant Director of Student Accounts, Customer Experience Northeastern University

Senior Sales Development Representative - Customer Enterprise Zoominfo Technologies Inc

Senior Associate/Recovery Services Forensic Services practice CRA International Inc

Senior Associate/Recovery Services (Forensic Services Practice) CRA International, Inc.

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