1,599 Results for

Senior Customer Service Jobs in Carlsbad, CA

Jobs

Senior Director, Customer Success Housecall Pro

San Diego, CA

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

1 day ago

Senior Director, Customer Support Celigo

San Diego, CA

$175,000–$210,000 / year

You know how to deploy AI-assisted support workflows, self-service knowledge systems, and intelligent automation, and you have a clear perspective on the limits of responsible AI use in customer-facing contexts. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

18 days ago

Sr. Product Engineer – Web Services Esri

San Diego, CA

Remote

$93,600–$159,328 / year

Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.

1 day ago

Senior Tax Advisor – In-Store Intuit

Murrieta, CA

$32.50–$36 / hour

Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States.

Today

Senior Tax Consultant - Retail Intuit

Temecula, CA

$32.50–$36 / hour

Today

Senior Director, Sales Housecall Pro

San Diego, CA

$155,000–$190,000 / year

You are responsible for closing the critical gap between traditional operators and technical system architects, building an environment where advanced data feedback loops deliver real-time metrics directly to representatives while developing second-line leaders across a high-growth infrastructure. You possess a distinct RevOps mindset, deeply understanding how to analyze the end-to-end transactional funnel, coach automated systems, and execute rapid sales cycles while maintaining an uncompromising commitment to human leadership development.

1 day ago

Senior Director, Performance Marketing Housecall Pro

San Diego, CA

Mastery of major advertising distribution networks, mobile attribution models, cross-channel web analytics, and automation suites (i.e. Google Ads, Meta Ads Manager, GA4, GTM, Funnel.io). • Drive innovation across the function by leveraging AI to inject intelligence into workflows and automate processes and continuously implementing emerging marketing platforms, ad models, and tech configurations.

1 day ago

Senior Product Manager - Remote PAR Technology

San Diego, CA

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

1 day ago

Senior Director, Product Management (Fintech) Housecall Pro

San Diego, CA

A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity. You are accountable for the outcomes that define this domain, including attach and usage, payments GMV, net take and losses, and you lead by prioritizing the solutions our Pros and internal customers actually need over delivering features.

1 day ago

Senior Cloud Hardware Storage Engineer Microsoft

Aliso Viejo, CA

$119,800–$234,700 / year

Required/minimum qualifications Masters Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 3+ years technical engineering experience OR Bachelors Degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field AND 5+ years technical engineering experience OR equivalent experience. Bachelors Degree in Computer Engineering, Computer Science, Electrical Engineering, or related field AND 8+ years of firmware or embedded systems engineering experience OR Masters Degree in Computer Engineering, Computer Science, Electrical Engineering, or related field AND 6+ years of firmware or embedded systems engineering experience OR equivalent experience.

1 day ago

Senior Vice President (Large Deals) - Remote SoftServe

San Diego, CA

Remote

$211,000–$333,000 / year

The Senior Vice President – Large Deals is an executive leadership role responsible for building relations with the indirect deal channels: Deal advisors, Management consulting companies, PE firms and any other channel to drive deal pipeline generation of large deals (>25M). Build, deepen, and sustain relations with the indirect deal channels: Deal advisors, Management consulting companies, PE firms and any other channel to drive deal pipeline generation of large deals (>25M).

1 day ago

Senior Staff Software Engineer Servicenow

San Diego, CA

$171,900–$300,800 / year

Own end-to-end architecture for Zero Copy Connectors: the federated query path from the ServiceNow platform through a Trino-based query engine to external warehouses and lakehouses (e.g., Snowflake, Databricks, BigQuery, Redshift, Oracle, Iceberg), including pushdown, connection pooling, caching, authentication, and connector-framework extensibility as the connector portfolio scales. • Provide cross-team technical leadership across the WDF portfolio – Data Fabric tables, Trino data connectors, Stream Connect (Kafka), ETL and Import Sets, analytics ingestion pipelines, and native data quality – ensuring coherent designs, shared frameworks, and consistent security and governance patterns.

11 days ago

Senior Director, Mid-Market Sales & Account Management - Remote Motive

San Diego, CA

Remote

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey.

1 day ago

Senior Manager/Associate Director, G&A Business Systems Analyst, IT - Remote Agios Pharmaceuticals

San Diego, CA

Remote

$131,035–$196,553 / year

Create and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.

8 days ago

Senior Product Specialist, ePCR & Fire Software Sarnova

San Diego, CA

This role serves as a key operational partner to Product Management, Development, QA, and Support teams by maintaining product documentation, coordinating release readiness activities, tracking deliverables, and ensuring customer-facing communications remain accurate and current. The role helps maintain alignment across teams throughout the software development lifecycle while supporting product adoption through knowledge management, customer documentation, and training resources.

1 day ago

Senior Solutions Architect Celigo

San Diego, CA

$140,000–$165,000 / year

Be assigned to consulting projects to work directly with customers on their short- and long-term integration projects to provide high-level architecture designs, roadmaps, and be the subject matter expert on how best to utilize Celigo products. • Provide design documents, business process assessments, change orders, and other deliverables during customer projects in the Solution Architect role, working with a project team and project manager.

18 days ago

Senior Developer Celigo

San Diego, CA

$125,000–$150,000 / year

This role focuses on implementing and optimizing integrations between ERP systems (such as NetSuite, SAP, or Microsoft Dynamics) and modern cloud-based applications (such as Amazon, Shopify, Salesforce, and HubSpot), while leveraging emerging capabilities like Celigo agentic services and MCP servers to enable intelligent automation and orchestration. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

18 days ago

Senior Systems Engineer - GSI VAST Data

San Diego, CA

Strong expertise in enterprise infrastructure, cloud architecture, AI infrastructure, storage, networking, virtualization, and modern data platforms, with hands-on knowledge of technologies and protocols including Linux, Kubernetes, Docker, VMware, NFS, SMB/CIFS, S3, NVMe/TCP, RDMA, InfiniBand, Ethernet, and distributed systems. A consultative, self-driven mindset with a track record of building scalable programs, technical frameworks, and strategic partnerships that deliver lasting business impact, while maintaining a passion for emerging technologies in AI, cloud infrastructure, containers, networking, and distributed systems.

23 days ago

Senior Data Platform Engineer, Enterprise Merchant Integrations Extend

San Diego, CA

$155,000–$170,000 / year

Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extends best-in-class fraud detection. Build on our failure-capture and file-return capabilities to deliver a framework that turns validation and processing errors into clear, actionable reports for data providers and the engineers operating the integration.

21 days ago

Senior Machine Learning Data Scientist Extend

San Diego, CA

$135,000–$165,000 / year

Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extends best-in-class fraud detection. As a Senior ML Data Scientist, you will own the development of cutting-edge machine learning models based on signals and transactions from hundreds of millions of users to detect and prevent fraud, assess risk, and unlock business value.

21 days ago

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Senior Customer Service Jobs in Carlsbad, CA

Senior Director, Customer Success Housecall Pro

Senior Director, Customer Support Celigo

Sr. Product Engineer – Web Services Esri

Senior Tax Advisor – In-Store Intuit

Senior Tax Consultant - Retail Intuit

Senior Director, Sales Housecall Pro

Senior Director, Performance Marketing Housecall Pro

Senior Product Manager - Remote PAR Technology

Senior Director, Product Management (Fintech) Housecall Pro

Senior Cloud Hardware Storage Engineer Microsoft

Senior Vice President (Large Deals) - Remote SoftServe

Senior Staff Software Engineer Servicenow

Senior Director, Mid-Market Sales & Account Management - Remote Motive

Senior Manager/Associate Director, G&A Business Systems Analyst, IT - Remote Agios Pharmaceuticals

Senior Product Specialist, ePCR & Fire Software Sarnova

Senior Solutions Architect Celigo

Senior Developer Celigo

Senior Systems Engineer - GSI VAST Data

Senior Data Platform Engineer, Enterprise Merchant Integrations Extend

Senior Machine Learning Data Scientist Extend

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