Senior Manager, Mission-Critical Technology Solutions MetroLINKSenior Manager, Mission-Critical Technology SolutionsPomona, California$119,239–$184,822 / yearFull timeManages departmental services and activities related to Positive Train Control (PTC), train control applications, dispatch systems, and supporting operational platforms, to ensure established availability, reliability, and safety performance targets are met. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85+ decibels, such as heavy trucks, construction, etc.).
NewREMOTE - Senior Tax Manager - Private Client Services JobotREMOTE - Senior Tax Manager - Private Client ServicesOrange, CARemote$140,000–$170,000 / yearWe serve over 5,000 clients across the U.S. — high-net-worth individuals and families, founders and tech executives, fund managers, real estate investors, and owner-operated businesses — each with complex, multi-layered tax needs that demand genuine expertise, not cookie-cutter compliance. We're one of the fastest-growing private client tax advisory firms in the country, built from the ground up to do what legacy firms simply can't: deliver proactive, year-round, white-glove tax strategy powered by modern technology.
NewSenior Treasury Analyst JobotSenior Treasury AnalystPomona, CA$85,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Team members are empowered with the tools, support, and flexibility they need to do their best work, while enjoying competitive compensation, comprehensive benefits, and clear opportunities for advancement.
NewSenior Tax Manager (Partnership Track) JobotSenior Tax Manager (Partnership Track)San Dimas, CARemote$150,000–$225,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Unlike larger firms, we offer a clear and achievable path to partnership—giving experienced tax professionals the opportunity to take ownership of their career and directly influence the firm’s future.
NewSenior Accounts Receivable Specialist Vaco LLCSenior Accounts Receivable SpecialistIrvine, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSr. Accounts Receivable & Collections Specialist Vaco LLCSr. Accounts Receivable & Collections SpecialistRancho Santa Margarita, CA$28–$32Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSenior Employment Law Attorney Vaco LLCSenior Employment Law AttorneyOrange, CA$230,000–$300,000This exceptional team operates with over 100 Attorneys companywide, and they are continuing to grow so if you are an Attorney with worker’s comp or employment law experience looking for a highly motivated group that takes pride in excellence, integrity, career growth and respect, I suggest you apply for this position! Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewSenior Program Manager JobotSenior Program ManagerSanta Ana, CA$170,000–$190,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are an aerospace manufacturing company specializing in high-precision components and assemblies for commercial, defense, and space applications.
Sr Analyst GT Field Support Analyst Marriott Vacations WorldwideSr Analyst GT Field Support AnalystNewport Coast, CAWorks with Global Technology (GT) Centers of Expertise to provide daily technical support as well as tactical support of site technology projects, department initiatives, and the implementation of division-wide GT projects at assigned corporate or field locations. Accountable for leading installation resource teams for Field Services, Network Engineering, Voice Engineering and Site Deployment infrastructure related projects ranging in complexity to ensure activities are completed within budget and on schedule.
NewCivil Senior Principal Engineer in Land Development Cannon CorpCivil Senior Principal Engineer in Land DevelopmentIrvine, CA$150,000–$220,000 / yearThis role is responsible for project management, budgeting oversight, mentoring, leading, and managing talented staff, preparing engineering reports and analyses, design and preparation of plans, specifications, and cost estimates for a variety of clients and great projects (residential / commercial and mixed-use development) for land development projects in the Inland Empire. 5+ years demonstrated experience supervising and successfully managing projects within the constraints of scope, schedule, budget, and performance requirements, providing technical oversight for projects and all related project phases and tasks, to include quality assurance reviews.
NewSenior Manager, Environmental Health and Safety GXO LogisticsSenior Manager, Environmental Health and SafetyBloomington, CA$136,455–$151,617Direct the activities of Site and District Safety Managers within a high-volume, automated supply chain environment; partner closely with Operations leadership to achieve key safety and performance objectives across all shifts. Identify trends and opportunities through data analysis (recordables, near misses, ergonomic risks) and provide clear, actionable direction to site and regional leadership.
NewSr Network Analyst B. BRAUN MEDICAL (US) INCSr Network AnalystIrvine, CA$126,000–$157,000 / yearFrequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick. This position requires a highly skilled individual with extensive experience in IT Network infrastructure management, strong leadership and communication abilities, and the capability to collaborate effectively with business and global teams.
SR. Security Architect ECLAROSR. Security ArchitectOrange, CA$85–$90 / hourPalo Alto Networks Platform Management:Design, Implement and maintain Palo Alto Network firewalls (NGFW), Panorama Central Management and related security services (Wildfire, Threat Prevention, URL Filtering, Anti-Virus, etc.). Qualifications:BS in Cybersecurity or related technical field, 7 years relevant industry experience, or MS in Cybersecurity or related technical field, 5 years relevant industry experience, or PhD in Cybersecurity or related technical field with 4 years industry experience.
NewInside Sales Representative JobotInside Sales RepresentativeRancho Cucamonga, CA$28–$30 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. What began with importing authentic Italian extra virgin olive oil has grown into a trusted, second-generation company offering a full line of specialty oils to customers across the industry.
NewField Service Technician I (Irvine, CA) B. BRAUN MEDICAL (US) INCField Service Technician I (Irvine, CA)Irvine, CATo gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings.
Senior Customer Service Representative - Peripheral Vascular - 1st Shift Stryker CorpSenior Customer Service Representative - Peripheral Vascular - 1st ShiftIrvine, CA$25.39–$34.35 / hourHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. As a Senior Customer Service Representative, you will support the sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenues.
NewSr. Customer Service Representative Glaukos CorporationSr. Customer Service RepresentativeAliso Viejo, CA$50,200–$62,800 / yearInteracts with internal and external customers (sales, all support staff, doctor offices, distributors, vendors, suppliers, contractors, regulatory agencies or legal representatives), by meeting regularly, responding to requests and explaining procedures, to ensure operations are in compliance, promote positive business relationships and ensure that company interests are represented. Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra "We'll Go First," which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
Sr. Customer Service Representative Viant Medical LLCSr. Customer Service RepresentativeUpland, CA$55,000–$70,000 / yearThis position will ensure advocacy for the customer and work closely with Operations, Planning, Engineering, Quality, and Sales to provide solutions that fulfil our customers' needs with speed, accuracy, and exceptional communication. Viant Medical is a global medical device design and manufacturing services provider that partners and innovates with customers to provide the highest quality, life enhancing medical devices.
NewSenior Customer Service Representative Saxco InternationalSenior Customer Service RepresentativeNorco, CA$27–$33 / hourReporting to the Customer Success Manager you will be responsible for the organizations strategic accounts assigned to you by providing the best possible experience for the customer and by working with the internal functions to deliver on time and in full. Through involvement and contribution, we are committed to supporting, serving, strengthening, and sustaining the communities where we live and work.
Sr. Customer Service Representative Glaukos CorpSr. Customer Service RepresentativeAliso Viejo, CAInteracts with internal and external customers (sales, all support staff, doctor offices, distributors, vendors, suppliers, contractors, regulatory agencies or legal representatives), by meeting regularly, responding to requests and explaining procedures, to ensure operations are in compliance, promote positive business relationships and ensure that company interests are represented. Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra "We'll Go First," which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.
NewSenior Customer Service Representative GovernmentJobs.comSenior Customer Service RepresentativeIrvine, CAWhile performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines; and interact with staff, customers, the public and others encountered in the course of work. Customer service practices and procedures; billing and crediting procedures; basic office procedures and filing techniques; data entry and verification techniques; customer service methods and communication techniques; complaint resolution methods and techniques; records management practices; business correspondence methods; English usage, grammar, spelling, and punctuation; research methods and techniques; understanding of California Vehicle Code.
Customer Service Representative Sr CalOptimaCustomer Service Representative SrOrange, CA$49,754–$69,655 / yearWe are hoping you will join us as a Customer Service Representative Sr and help shape the future of healthcare where you'll be an integral part of our CS - Medi-Cal Call Center team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet.
Senior Geospatial Technology Consultant PsomasSenior Geospatial Technology ConsultantSanta Ana, CA$95,000–$140,000 / yearFull timeAs our Senior Geospatial Technology Consultant for our Tech Services team across California, Arizona, Utah, and Washington, you'll serve as a trusted advisor helping clients design, implement, and optimize geospatial and enterprise asset management solutions that improve operational efficiency and decision-making. Configure and support Esri ArcGIS platforms (Enterprise, Online, Pro), and develop web GIS applications including dashboards, web maps, and mobile tools.
Senior Compliance Technician Jones Covey GroupSenior Compliance TechnicianRancho Cucamonga, CA$30–$38 / hourFull timeJCGI is a national industry leader in fuel systems, fuel service stations, convenience stores, car washes, fuel facility service and environmental compliance nationally, providing services to Fortune 100 clients, major oil companies, distributors, fleet services, and local, state and federal agencies. Candidate must demonstrate proficiency with basic computer skills including Microsoft Office products (Word, Excel, Outlook, Teams, etc.), and ability to learn industry-specific software applications.
Sr Customer Service Rep Roth Staffing CompaniesSr Customer Service RepIrvine, California$22–$26 / hourThis position includes but is not limited to the following: Responsibilities: * Use of case management system to manage customer contacts and order detail with razor sharp accuracy. * Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners.
Part-Time -Customer Service Representative Sr (OneCare) (Bilingual Required) CalOptimaPart-Time -Customer Service Representative Sr (OneCare) (Bilingual Required)Orange, CA$49,754–$69,655 / yearWe are hoping you will join us as a PART-TIME Customer Service Representative Sr (OneCare) (Bilingual Required) and help shape the future of healthcare where you'll be an integral part of our CS - OneCare Customer Service team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet.
NewSenior Representative, Customer Service Vets HiredSenior Representative, Customer ServiceRiverside, CAThe Senior Representative, Customer Service supports critical daily operations within the Customer Service organization, with a strong focus on after-hours customer availability, operational reporting, trend analysis, and process documentation. This role serves as a high-level resource to internal teams and cross-functional partners, driving consistency, accuracy, and continuous improvement without direct leadership responsibilities.
NewSr Rep, Customer Service Objectwin TechnologySr Rep, Customer ServiceIrvine, CAThis position includes but is not limited to the following: Responsibilities: Use of case management system to manage customer contacts and order detail with razor sharp accuracy . Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners .
Sr Rep, Customer Service MindlanceSr Rep, Customer ServiceIrvine, CA$23.17–$24.67 / hourThis position includes but is not limited to the following: Responsibilities: " Use of case management system to manage customer contacts and order detail with razor sharp accuracy. " Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners.
NewSenior Associate, Customer Service JenavalveSenior Associate, Customer ServiceIrvine, CASkills and Abilities Required for This Job:Strong verbal and written communication skills with the ability to interact professionally with internal teams, field representatives, and hospital-based customers. This role will lead operational process improvements, collaborating cross-departmentally to ensure efficient and scalable processes and systems are in place to support JenaValve commercial operations.
NewSenior Associate, Customer Service JenaValve TechnologySenior Associate, Customer ServiceIrvine, CASkills and Abilities Required for This Job: Strong verbal and written communication skills with the ability to interact professionally with internal teams, field representatives, and hospital-based customers. This role will lead operational process improvements, collaborating cross-departmentally to ensure efficient and scalable processes and systems are in place to support JenaValve commercial operations.
NewSr Rep, Customer Service TEKsystemsSr Rep, Customer ServiceIrvine, CA$20–$25 / hourWe're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
Sr. Systems Associate (Customer Service Platform) Hyundai Capital America, Inc.Sr. Systems Associate (Customer Service Platform)Irvine, CAAgile Delivery & Sprint Execution Support: Actively participate in Agile ceremonies (sprint planning, backlog grooming, daily stand-ups, sprint reviews, retrospectives) and collaborate with Product Owners and delivery teams to refine user stories and backlogs, clarify requirements, and validate designs. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs.
Sr. Manager, Digital Product Management (Customer Service Platform) Hyundai Capital America, Inc.Sr. Manager, Digital Product Management (Customer Service Platform)Irvine, CAThe posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Minimum 8 years progressive experience in a product, customer or dealer experience environment, with a focus on digital platforms including 3-5 years in a Product Manager role (preferably in the CRM or customer service domain.
Sr. Systems Associate (Customer Service Platform) Hyundai Capital AmericaSr. Systems Associate (Customer Service Platform)Irvine, California2. Agile Delivery & Sprint Execution Support: • Actively participate in Agile ceremonies (sprint planning, backlog grooming, daily stand-ups, sprint reviews, retrospectives) and collaborate with Product Owners and delivery teams to refine user stories and backlogs, clarify requirements, and validate designs. Systems Associate (Customer Service Platform) partners with business and technology stakeholders to analyze, design, and support the delivery of customer service platform capabilities within a product-based, transformation-oriented environment.
Sr. Manager, Digital Product Management (Customer Service Platform) Hyundai Capital AmericaSr. Manager, Digital Product Management (Customer Service Platform)Irvine, CaliforniaThis role is accountable for defining the product vision, translating customer and business needs into scalable solutions, and ensuring measurable impact cross the customer lifecycle and associated workflows. This role operates at the intersection of customer experience, data, and technology, partnering across CX Digital, Operations, Analytics, and Technology to deliver outcomes that improve customer engagement.
Senior Supervisor, PSA Customer Care Collectors Holdings, Inc.Senior Supervisor, PSA Customer CareSanta Ana, CA$72,438–$95,022 / yearPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the 'collector' experience. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
Customer Assistance Representative Sr. Enterprise John Wayne Airport Enterprise Holdings IncCustomer Assistance Representative Sr. Enterprise John Wayne AirportCosta Mesa, CAThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
Customer Assistance Representative Sr. Enterprise Ontario Airport Enterprise Holdings IncCustomer Assistance Representative Sr. Enterprise Ontario AirportOntario, CAThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing.
Customer Assistance Representative Sr. - Enterprise John Wayne Airport Enterprise HoldingsCustomer Assistance Representative Sr. - Enterprise John Wayne AirportCosta Mesa, CAThe Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
Senior Customer Care Technical Support Engineer (short-term assignment) Collectors Holdings, Inc.Senior Customer Care Technical Support Engineer (short-term assignment)Santa Ana, CAYou serve as the critical link between Customer Care and Core Engineering, transforming intricate technical incidents into documented root cause analyses (RCAs) and actionable product improvements that enhance the long-term stability of our ecosystem. What You'll Do: Engineering Liaison: Act as a technical partner to Engineering and Product teams, not just reporting bugs but providing reproducible test cases, code-level insights, and proposed fixes.
Senior Customer Success Manager, Looker Google LLCSenior Customer Success Manager, LookerIrvine, CANote: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Austin, TX, USA; Boulder, CO, USA; Irvine, CA, USA; Kirkland, WA, USA; Portland, OR, USA; San Diego, CA, USA; Sunnyvale, CA, USA. Guide executive customer stakeholders through the changes needed to unlock the full value of Looker, providing guidance to help them design the optimal enablement and adoption strategy to maximize business value.
Sr Customer Experience Representative Ingram Micro IncSr Customer Experience RepresentativeIrvine, CA$56,000–$89,600 / yearPrimary Focus: Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s) to include items such as: recruitment, training & enablement, end-customer acquisition, pipeline development, and upgrades/cross-sell initiatives utilizing platform data. Typically, the level of experience and education required to demonstrate these key elements of knowledge/skills/experiences are: REQUIREMENTS: A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.
Senior Supervisor, PSA Customer Care Collaborative SolutionsSenior Supervisor, PSA Customer CareSanta Ana, CaliforniaPartner with the Customer Care Manager to collaborate in designing and delivering a seamless customer experience strategy supported by data, brand insights, and technology, to deliver on a customer service experience that is streamlined, optimized, and personalized to the ‘collector’ experience. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions.
NewSenior Customer Care Specialist, PCGS Collectors Holdings, Inc.Senior Customer Care Specialist, PCGSSanta Ana, CABalances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.
Senior Customer and Partner Solutions Engineer, gTech Ads Google LLCSenior Customer and Partner Solutions Engineer, gTech AdsIrvine, CAWe provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. Translate partner feedback, market insights, and technical needs into product road-map and engineering enhancements, acting as a key conduit to internal teams (e.g., program management, engineering, business development, sales) and the go-to-market operations motions.
Senior Customer Success Manager, Looker GoogleSenior Customer Success Manager, LookerIrvine, CASenior Customer Success Manager, Looker _corporate_fare_ Google _place_ San Francisco, CA, USA; Austin, TX, USA; +7 more; +6 more **Advanced** Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. + Guide executive customer stakeholders through the changes needed to unlock the full value of Looker, providing guidance to help them design the optimal enablement and adoption strategy to maximize business value.
Senior Customer Care Technical Support Engineer Collaborative SolutionsSenior Customer Care Technical Support EngineerSanta Ana, California$85,271–$138,440 / yearYou serve as the critical link between Customer Care and Core Engineering, transforming intricate technical incidents into documented root cause analyses (RCAs) and actionable product improvements that enhance the long-term stability of our ecosystem. Strategic Incident Management: Manage and prioritize high-severity escalations based on business impact and SLA requirements, ensuring transparent communication with stakeholders.
Senior On-Site Service Specialist / Mail Processing Specialist Macpower Digital Assets Edge Private LimitedSenior On-Site Service Specialist / Mail Processing SpecialistOrange, CA$20–$21 / hourKey Responsibilities: Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist.
Senior Customer Care Specialist, PCGS Collaborative SolutionsSenior Customer Care Specialist, PCGSSanta Ana, CaliforniaBalances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.