10,279 Results for

Senior Customer Service Jobs in Columbia, MD

Jobs

Sr. Journeyman HVAC Service Constellation Energy

Baltimore, MD

The Senior HVAC Service Technician is responsible for inspecting, diagnosing, and completing electronic/ mechanical repairs of specified HVAC equipment and water heaters. In addition to your hourly wage, this role has additional earning potential through voluntary overtime and task work opportunities dependent on business need.

30+ days ago

Senior Director, Customer Success Housecall Pro

Washington DC, DC

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

Today

Senior Business Manager, Future of Retail Bank Servicing Strategy Discover Financial Services

McLean, VA

$200,700–$229,100 / year

We are a highly visible team responsible for analyzing where Retail Bank has the greatest opportunities to improve servicing, partnering with product managers and engineers to identify AI and technology solutions to unlock that value, and ensuring investments are successfully executed to deliver measurable impact over the next 5-10 years. Strategic leadership: Develop business strategies that will enable growth, profitability, and competitive success for Capital One in the face of shifting consumer behavior and technological advancements.

Today

Senior Director, Product Management - Enterprise Services & Supplier Product, Risk & Operations Discover Financial Services

McLean, VA

$269,600–$307,700 / year

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

6 days ago

Sr. Product Engineer – Web Services Esri

Vienna, VA

$93,600–$159,328 / year

Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.

Today

Senior Director, Technical Program Management Discover Financial Services

McLean, VA

$245,100–$279,800 / year

You will collaborate closely with world-class researchers, engineers, business leaders and cross-functional stakeholders to take AI initiatives from concept to production, delivering high-reliability, real-time delightful experiences for our customers across all our lines of business (credit card, retail banking, auto finance, etc.). We work at the intersection of generative AI research and enterprise-scale systems, and our technologies span the AI and ML training and production lifecycle end-to-end, including agentic AI architectures; multi-agent conversational systems; LLM inference; ML model training, fine-tuning and monitoring; and much more.

8 days ago

FT Senior Sales Associate Store 037 Music & Arts

Fairfax, VA

$15–$17 / hour

We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

30+ days ago

PT Senior Sales Associate Store 034 Music & Arts

Springfield, VA

Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States.

30+ days ago

PT Senior Sales Associate Store 2217 Music & Arts

Bethesda, MD

$17–$17.50 / hour

30+ days ago

FT Senior Sales Associate Store 2214 Music & Arts

Annandale, VA

30+ days ago

Sr Medical Practice Rep LifeBridge Health, Inc.

Baltimore, MD

$17–$27.29 / hour

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Sinai delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients.

4 days ago

Senior Ab Initio Developer Credence

McLean, VA

$130,000–$160,000 / year
Quick Apply

Experience building integrations across APIs, legacy systems, and heterogeneous data sources, with the ability to troubleshoot performance issues and optimize large-scale ETL workflows. This role is well suited to someone who enjoys working across complex data environments, partnering with technical and business stakeholders, and contributing to solutions where reliability, performance, and quality matter.

30+ days ago

Sr. HVAC Commercial Tech Constellation Energy

Abingdon, MD

Now integrated with Calpine, our portfolio includes 55 gigawatts of capacity from nuclear, natural gas, geothermal, hydro, wind and solar facilities, with the generating capacity to power the equivalent of 27 million homes. As the largest private-sector power producer in the world and the nation's largest producer of clean and reliable energy, Constellation is focused on our purpose: lighting the way to a brilliant tomorrow for all.

6 days ago

Senior Director, Product Management (Infra) Discover Financial Services

McLean, VA

$245,100–$279,800 / year

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. You will join an energized group of makers, breakers, doers, and disruptors who are customer-obsessed and passionate about solving real-world problems with best-in-class engineering.

7 days ago

Senior Director Software Engineering Discover Financial Services

McLean, VA

$286,200–$326,700 / year

Our Senior Directors are technical people leaders who drive engineering strategy, guide complex architectural decisions, and translate business goals into impactful technology platforms. Architected and scaled Capital One’s frontline agentic banking ecosystem, driving technical transformation across customer service, remote support, and physical branch/Café environments outside the credit card domain.

8 days ago

Sr. Software Engineer -CTJ- Poly Microsoft

Reston, VA

$119,800–$234,700 / year

Masters Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelors Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. You will work on distributed systems that enable Power Platform services to function in isolated, air‑gapped environments, partnering with Public Cloud teams to bring features to parity while ensuring those features meet the constraints of sovereign deployments.

Today

Senior Director - Ecosystem Risk & Integrity - Participant Consultations Discover Financial Services

McLean, VA

$217,000–$247,700 / year

Execute International Commercial Strategy: Direct and oversee on-the-ground commercial execution and localized operations across multiple international regions outside the U.S. Synthesize Transactional Data into Actionable Strategy: Query, analyze, and translate complex transactional data into executive-level narratives, structured action plans, and data-backed business decisions. Operating at the intersection of client services, risk management, you will partner directly with senior executives and client-facing teams to identify opportunities, improve participant performance, and drive superior payment outcomes across authorizations, fraud, and disputes.

5 days ago

Senior Director, Cyber Security Product Manager Discover Financial Services

McLean, VA

$314,800–$359,300 / year

You have experience managing multiple high-visibility and high-impact enterprise cybersecurity projects with cross-functional teams while maintaining superior results including planning, development and management of technical requirements, design, testing and deployment of security solutions. As a candidate for this role, you are able to seamlessly switch from executive-level risk conversations to diving deep into cybersecurity technology to help us deliver the right product direction for our cybersecurity capabilities.

8 days ago

Senior Director, Data Engineer Discover Financial Services

McLean, VA

$314,800–$359,300 / year

Design, build, and maintain robust ML infrastructure and pipelines supporting end-to-end workflows: feature extraction, training, testing, guardrails, evaluation, deployment, and both real-time and batch inference — with high performance, scalability, and reliability. We are looking for a senior technology executive to lead this organization: someone who sets multi-year platform strategy and owns the architecture, who can partner with the CISO and C-suite in the morning and pressure-test a model design or a streaming pipeline in the afternoon.

8 days ago

Senior Director, Full-stack Engineer Discover Financial Services

McLean, VA

$314,800–$359,300 / year

Our Senior Directors are technical people leaders who drive engineering strategy, guide complex architectural decisions, and translate business goals into impactful technology platforms. Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community.

8 days ago

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Senior Customer Service Jobs in Columbia, MD

Sr. Journeyman HVAC Service Constellation Energy

Senior Director, Customer Success Housecall Pro

Senior Business Manager, Future of Retail Bank Servicing Strategy Discover Financial Services

Senior Director, Product Management - Enterprise Services & Supplier Product, Risk & Operations Discover Financial Services

Sr. Product Engineer – Web Services Esri

Senior Director, Technical Program Management Discover Financial Services

FT Senior Sales Associate Store 037 Music & Arts

PT Senior Sales Associate Store 034 Music & Arts

PT Senior Sales Associate Store 2217 Music & Arts

FT Senior Sales Associate Store 2214 Music & Arts

Sr Medical Practice Rep LifeBridge Health, Inc.

Senior Ab Initio Developer Credence

Sr. HVAC Commercial Tech Constellation Energy

Senior Director, Product Management (Infra) Discover Financial Services

Senior Director Software Engineering Discover Financial Services

Sr. Software Engineer -CTJ- Poly Microsoft

Senior Director - Ecosystem Risk & Integrity - Participant Consultations Discover Financial Services

Senior Director, Cyber Security Product Manager Discover Financial Services

Senior Director, Data Engineer Discover Financial Services

Senior Director, Full-stack Engineer Discover Financial Services

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