10,345 Results for

Senior Customer Service Jobs in Crystal, VA

Jobs

Senior Project Manager - Transit Services CDM Smith Inc

Fairfax, VA

As a Senior Project Manager, you'll have the chance to focus on bus, rail and facilities projects in greater VA for major transit clients including Virginia Railway Express, VRPA, WMATA, Amtrak, MARC and Maryland Transit Administration. Anticipated position responsibilities include: Serving as senior project manager, deputy project manager, and major task lead and collaborate with professionals on a wide variety of transit design of complex bus, rail and/or facilities projects.

30+ days ago

Sr Deceased Account Servicing Specialist Tower

Laurel, Maryland

$32.69–$40.86 / hour

This role serves as the primary point of contact for surviving family members, estate representatives, attorneys, and internal business partners to ensure deceased member accounts are administered accurately, compassionately, and in compliance with all applicable legal, regulatory, and probate requirements. The ideal candidate possesses extensive loan servicing experience across consumer and mortgage portfolios, a strong understanding of probate and estate administration processes, and the emotional intelligence necessary to guide survivors through sensitive and often complex account resolution matters.

30+ days ago

Sr. Delivery Consultant - AI ML, Professional Services, AWSI HCLS Amazon.com Inc

Arlington, VA

AI-Native Delivery Transformation: Drive AI-DLC (AI-Driven Development Life Cycle) methodologies across the delivery organization, redesigning delivery models for accelerated scale and pace, steering multi-agent systems at scale using patterns such as supervisor-worker hierarchies, workflow orchestration, and saga orchestration as defined in AWS prescriptive guidance, and embedding AI-native workflows into program execution to maximize builder productivity, to achieve step-change improvements in builder productivity and time-to-value. The Amazon Web Services Professional Services (ProServe) team is seeking a Principal Delivery Consultant to serve as a technical leader for large-scale Healthcare and Life Sciences (HCLS) transformation programs.

30+ days ago

Sr. Delivery Consultant - Modernization, Professional Services, AWS Industries Amazon.com Inc

Arlington, VA

AI-Native Delivery Transformation: Drive AI-DLC (AI-Driven Development Life Cycle) methodologies across the delivery organization, redesigning delivery models for accelerated scale and pace, steering multi-agent systems at scale using patterns such as supervisor-worker hierarchies, workflow orchestration, and saga orchestration as defined in AWS prescriptive guidance, and embedding AI-native workflows into program execution to maximize builder productivity, to achieve step-change improvements in builder productivity and time-to-value. AI/ML, Data & Knowledge Architecture: Continuously grow expertise across AI/ML, enterprise architecture, and data engineering and industry depth in Telco, maintaining knowledge at the frontier of AWS service innovations, prescriptive guidance (e.g.

15 days ago

Sr. Content Creator (Client Services) Sinclair Inc

Arlington, VA

$59,783–$74,279 / year

The Company owns, operates and/or provides services to 177 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR and The Nest. Whether you're producing branded campaigns for advertisers, promotional creative for station initiatives, or community-focused storytelling, your work won't just fill airtime - it will represent ACCET at the market level and drive real results for clients.

21 days ago

Senior Services - Driver Jewish Social Services Agency

Rockville, MD

JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years.

30+ days ago

University Services - Cluster 1 - Senior Finance Officer Georgetown University

Washington, DC

$103,723–$202,778.93 / year

With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. The Senior Finance Officer for University Services, Office of the Chief Financial Officer, oversees the compilation, monitoring, and review of annual and intermediate budgets for the assigned University Services departments.

30+ days ago

Senior Program Manager, In-Life Services Amazon.com Inc

Arlington, VA

Program Manager will drive operational excellence across maintenance vendors by improving service turnaround time, vehicle availability, repair quality, escalation management, and operational consistency while supporting broader network transformation initiatives including Direct Maintenance Programs (DMP), close-loop repair models, inspection programs, and future-state maintenance operations. To support Amazon Logistics' rapidly expanding delivery network, ILS partners closely with Delivery Service Partners (DSPs), Fleet Management Companies (FMCs), Fleet Service Suppliers (FSS), product and technology teams, and external maintenance vendors to ensure vehicles remain operationally ready while minimizing disruption to DSP operations.

30+ days ago

Senior Associate, Federal Cybersecurity Services KPMG International Cooperative

McLean, VA

Assist with project management for cyber security technology and process implementations such as security architecture, cloud security, DevSecOps, risk assessment, incident response, Risk Management Framework (RMF), penetration testing, vulnerability assessment, vendor and third-party risk management data privacy and program delivery. 2026 KPMG LLP, a Delaware Limited Liability Partnership, and its subsidiaries are part of the KPMG global organization of independent member firms affiliated with KPMG International Limited, a private English company limited by guarantee.

9 days ago

Client Services Operations Senior Associate Cvent, Inc.

Tysons Corner, VA

Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. We are seeking a strategic and AI-forward Client Services Operations Senior Associate to design, run, and continuously optimize the programs, systems, and workflows that power a scalable Client Services organization.

30+ days ago

Senior Capture Manager - Military Services IT Markets Leidos

Reston, Virginia

Successful candidates will have the ability to conceptualize a vision for winning, to develop a capture plan that implements the vision and translates into win themes, to adjust the vision as the procurement unfolds, and to focus and manage the capture activities and team (internal and external) to achieve the vision through final proposal submission and assist in preparing the execution team to perform quickly post award. Leadership skills to develop, organize and execute significant capture activities, including building industry teams, assessing win probability, and executing customer call plans to shape acquisitions, in order to respond to and win business with new and existing customers.

9 days ago

Sr. Deployment Strategist, FDE - Financial Services Databricks Inc

Washington

$219,765–$302,220 / year

Technical Fluency & Architecture Judgment: You understand modern data and AI architectures, including cloud platforms, data pipelines, data models, distributed systems, APIs, security and governance, machine learning, and generative AI application patterns. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.

30+ days ago

Senior Analyst - Financial Services Direct Mail Marketing Analytics Dentsu International Ltd

Maryland, MD

Remote

$78,000–$93,338 / year

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information.

22 days ago

Senior Product Manager - Tech, Electrical Products and Services, Data Center Engineering Amazon.com Inc

Herndon, VA

Technical Product Manager creates and drives the next generation of medium voltage (MV) products, including Medium Voltage Switchgear (MVS) and Medium Voltage Transformers (MVT), from concept to at-scale global deployment. Engage with internal and external Amazon customers and support teams to capture critical medium voltage power distribution needs for current operations, rack roadmaps, and new data center designs.

22 days ago

Sr. Technical Recruiter - Professional Services and Consulting Job | Esri Career Opportunity Environmental Systems Research Institute Inc

Vienna, VA

$86,528–$142,792 / year

Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. We are seeking a Senior Recruiter with a successful track record of identifying, engaging, and closing executive level candidates; someone to grow and drive recruitment efforts across multiple teams.

30+ days ago

Senior Technical Program Manager, Services Operations SentinelOne

Washington, DC

$132,000–$182,000 / year

Primary responsibilities include: Support the management of SentinelOne's threat intelligence partnership portfolio, including both external paid data feeds and intelligence-sharing arrangements with strategic partners, and coordinate internal intelligence-sharing programs across Information Security, Marketing, and other product teams to ensure threat data is leveraged effectively across the organization. Build and maintain structured program cadences, including status reviews, decision logs, dependency tracking, KPI tracking, and stakeholder communications across all workstreams, partnering closely with ThreatOps, Engineering, Product, IT Security, Marketing, Legal, and external partners to drive alignment and execution.

27 days ago

Senior Delivery Consultant - Security, WWPS Professional Services - GPS Amazon.com Inc

Herndon, VA

As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

30+ days ago

Senior Field Service Technician Xylem Inc

$30–$35 / hour

This role includes proactive system troubleshooting, works with mechanical, electrical, chemical feed and storage equipment, conducts routine contractual sampling and survey work, preventative/breakdown maintenance, maintains parts inventory, completes cost accounting time entry and field data entry, anticipates and corrects safety issues (both Company and Customer owned equipment). Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.

16 days ago

Senior Delivery Consultant- DevOps, Worldwide Public Sector Professional Services, FedFin Amazon.com Inc

Herndon, VA

As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. Possessing a deep understanding of AWS products and services, as a Senior Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer.

30+ days ago

Sr. Delivery Consultant - AI/ML, AWS Professional Services Amazon.com Inc

Arlington, VA

As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

30+ days ago

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Senior Customer Service Jobs in Crystal, VA

Senior Project Manager - Transit Services CDM Smith Inc

Sr Deceased Account Servicing Specialist Tower

Sr. Delivery Consultant - AI ML, Professional Services, AWSI HCLS Amazon.com Inc

Sr. Delivery Consultant - Modernization, Professional Services, AWS Industries Amazon.com Inc

Sr. Content Creator (Client Services) Sinclair Inc

Senior Services - Driver Jewish Social Services Agency

University Services - Cluster 1 - Senior Finance Officer Georgetown University

Senior Program Manager, In-Life Services Amazon.com Inc

Senior Associate, Federal Cybersecurity Services KPMG International Cooperative

Client Services Operations Senior Associate Cvent, Inc.

Senior Capture Manager - Military Services IT Markets Leidos

Sr. Deployment Strategist, FDE - Financial Services Databricks Inc

Senior Analyst - Financial Services Direct Mail Marketing Analytics Dentsu International Ltd

Senior Product Manager - Tech, Electrical Products and Services, Data Center Engineering Amazon.com Inc

Sr. Technical Recruiter - Professional Services and Consulting Job | Esri Career Opportunity Environmental Systems Research Institute Inc

Senior Technical Program Manager, Services Operations SentinelOne

Senior Delivery Consultant - Security, WWPS Professional Services - GPS Amazon.com Inc

Senior Field Service Technician Xylem Inc

Senior Delivery Consultant- DevOps, Worldwide Public Sector Professional Services, FedFin Amazon.com Inc

Sr. Delivery Consultant - AI/ML, AWS Professional Services Amazon.com Inc

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