7,007 Results for

Senior Customer Service Jobs in Dorchester, MA

Jobs

Senior Consultant, Accounting and Finance Advisory Services Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

Quick Apply

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

4 days ago

Head Of Transformation, Investment Services - Senior Vice President State Street Corporation

Boston, MA

$225,000–$337,500 / year

The individual will have a proven track record of developing transformation strategies, leading complex portfolios, influencing senior stakeholders, and delivering measurable business outcomes across client experience, productivity, financial performance, resiliency, and risk management. Reporting jointly to the President of Investment Services and the Global Head of Transformation, this role will ensure transformation initiatives are aligned to enterprise priorities, executed with discipline, and deliver measurable value for clients, employees, shareholders, and regulators.

10 days ago

Bank Loan Servicing, Senior Associate State Street Corporation

Quincy, MA

$52,000–$94,120 / year

We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.

15 days ago

Sr. Field Service Technician, Night Shift - Chelsea, MA Rivian

Chelsea, Massachusetts

$33.29–$55.62 / hour
Full time

Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

24 days ago

Senior Associate/Cybersecurity Consultant Due Diligence Advisory (Forensic Services practice) Charles River Associates

Boston, MA

$130,000–$152,500 / year

The ideal candidate demonstrates a strong advisory mindset, the ability to independently manage client conversations, and the capability to connect multiple cybersecurity domains—including identity and access management, endpoint security, vulnerability management, backup and recovery, email security, and asset management—into a cohesive and defensible security program assessment. The role will also work closely with CRA’s incident response team to identify recurring risk themes and control gaps from active and recently closed matters, and help translate those observations into follow-on proactive engagements including gap assessments, tabletop exercises, resilience reviews, and broader security uplift efforts.

6 days ago

Senior Associate/Digital Forensics (Forensic Services practice) Charles River Associates

Boston, MA

$130,000–$152,500 / year

Serving as primary point of contact for clients on data collection activities; Supervising project team execution by leading quality assurance efforts and overseeing work product; Improving the ability of the team to conduct investigations by writing code, evaluating commercial software, and implementing new processes; Creating, leading, and maintaining leveraged team environment that is positioned for continued success and expansion by actively recruiting and retaining employees, and managing team morale; Participating in and leading business development efforts by building relationships with current and potential clients, drafting and presenting proposals, participating in pitches, and demonstrating firm capabilities to potential clients; Assist with team recruiting and training efforts as needed. Remediating data by securely removing it from multiple file systems and data platforms; Conducting mobile device extractions (including full file system extractions) and associated forensic examinations to identify user actions including the deletion of text messages; Use open-source and commercial tools to examine APFS, HFS+ FAT, NTFS, and other file systems.

6 days ago

Senior Associate/Cybersecurity & Incident Response (Forensic Services practice) Charles River Associates

Boston, MA

$130,000–$152,500 / year

Managing and supervising teams as appropriate; Providing technical assessment/audit and guidance to clients on the adequacy of cyber security controls in accordance with cybersecurity frameworks that are included in one or more of the following - NIST CSF 2.0, HIPAA, ISO 27001 and 27002, SOC2, NERC-CIP, . As CRA invests significant human effort to find qualified members for our teams, we expect candidates to invest corresponding human effort to learn about CRA, prepare thoughtful application materials, and engage with our interviewers.

6 days ago

Talent & Workforce Senior Manager, Consumer Goods & Services, Retail and Travel Accenture Plc

Boston, MA

Leverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies. With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.

30+ days ago

Senior Manager - Strategic Valuation Services Cherry Bekaert LLP

Waltham, MA

$156,000–$249,600 / year

As a Senior Manager, Valuation, you will: Lead strategic and traditional valuation engagements, including pre-deal analyses, value opinions, calculations of value, business enterprise valuations, purchase price allocations, impairment analyses, tax valuations, complex financial instruments, and litigation matters. Join Cherry Bekaert's Valuation Services practice as a Senior Manager where you will expand beyond traditional deliverables to guide clients through complex business decisions, providing pre-deal analysis, value opinions, calculations of value, and ad-hoc modeling and analysis.

30+ days ago

Senior Manager, End User Service IT WAVE Life Sciences

Lexington, MA

$139,000–$187,000 / year

This role owns the full end user services portfolio across deskside services, helpdesk support, workplace technology, endpoint compliance, corporate application lifecycle coordination, vendor governance, service analytics, customer experience, and service maturity initiatives, while also defining the long-term direction of the function. Our diversified pipeline is focused on our obesity, alpha-1 antitrypsin deficiency and PNPLA3 I148M liver disease programs and includes clinical programs for Duchenne muscular dystrophy and Huntington's disease, as well as several preclinical programs utilizing our versatile RNA medicines platform.

30+ days ago

Senior Clinical Specialist, CRM- South Boston Medtronic Plc

Boston, MA

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

6 days ago

Senior Built-In-Test (BIT) Engineer BAE Systems Plc

Nashua, NH

$97,008–$164,914 / year

About BAE Systems Electronic Systems BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. This position is responsible for supporting the design and development of the BIT architecture, hardware/software, strategies and methodologies for new and existing Electronic Warfare products and may be called on to perform other reliability tasks such as MIL-HDBK-217 predictions or Failure Modes Effects and Criticality Analysis activities.

30+ days ago

Senior Clinical Specialist, CRM- South Boston Medtronic

Boston, Massachusetts

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

7 days ago

Senior Human Resources Business Partner Boston Medical Center

Boston, MA

$78,000–$113,000 / year

Efforts would include talent and organizational assessment, creating the right infrastructure and culture that drives collaboration and strengthens functional interaction and excellence, developing exit strategies, putting plans in place to hire key talent to fill gaps, and crafting and rolling out communication strategies and implementation plans. frame-loader#lazyLoad clinch:authenticated@document->frame-loader#reload" data-controller="frame-loader" data-src="/blocks/jobs/7c9183df203f8ca15dc3608154a6a8c1/favourites?page_id=307adbbfc8bd0f5a14f95c1c6bbc3490" id="7c9183df203f8ca15dc3608154a6a8c1_favourites">.

18 days ago

Senior Benefits Administrator-Analyst Northeastern University

Boston, MA

$67,855–$95,845 / year

This role serves as an escalation point for complex benefits and retirement inquiries, partners closely with vendors and carriers to ensure accurate plan administration, and delivers analytics that inform program design, compliance, and cost management decisions. This position reports to the Associate Director, Benefits, with a dotted-line relationship to the Manager, Benefits on matters related to day-to-day benefits operations, retirement administration coordination, and team-level service delivery.

30+ days ago

Senior Manager of Environmental Services Republic Services

Norwood, Massachusetts

POSITION SUMMARY: The Senior Manager Customer Support – Environmental Solutions provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, regulated workflows. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

18 days ago

Senior Manager, Finance Managed Services - Controllership & Record-to-Report | Financial Services Industry Deloitte Touche Tohmatsu Ltd

Boston, MA

$148,200–$292,300 / year

This role combines deep accounting and controllership expertise, managed services solutioning, Financial Services Industry experience, commercial leadership, executive presence, and the ability to lead complex client engagements and teams. Our professionals combine finance domain expertise, operational discipline, technology-enabled delivery, and deep industry experiences to help clients achieve sustainable outcomes at scale.

30+ days ago

Senior Manager Of Environmental Services Republic Services, Inc.

Norwood, MA

$138,500–$190,400 / year

POSITION SUMMARY: The Senior Manager Customer Support- Environmental Solutions provides regional leadership for Environmental Solutions Customer Support operations, ensuring high-quality, compliant, and scalable service delivery across complex, regulated workflows. Republic has partnered with renewable gas developers to construct Renewable Natural Gas (RNG) plants at our landfills, expanding beyond the 77 projects we currently have to make progress towards our goal to beneficially reuse 50% more biogas by 2030 (2017 baseline year).

17 days ago

Senior Principal Hardware Task Lead - Air Traffic Systems (Hybrid) RTX Corp

Marlborough, MA

Significant experience with the Earned Value Management System (EVMS) principles and practices on externally reported programs including: Estimates at Complete (EACs) and Latest Revised Estimates (LRE), cost and schedule variance narratives, baseline change requests, etc. The successful candidate will play a critical role in the design, development, and implementation of next generation Air Traffic Control (ATC) and Weather Data Reporting systems, as well as support to existing fielded systems.

28 days ago

Senior Manager - Transaction Advisory Services Baker Tilly Virchow KrauseLLP

Tewksbury, MA

$179,000–$262,000 / year

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Job Description: Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

30+ days ago

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Senior Customer Service Jobs in Dorchester, MA

Senior Consultant, Accounting and Finance Advisory Services Baker Tilly Advisory Group, LP

Head Of Transformation, Investment Services - Senior Vice President State Street Corporation

Bank Loan Servicing, Senior Associate State Street Corporation

Sr. Field Service Technician, Night Shift - Chelsea, MA Rivian

Senior Associate/Cybersecurity Consultant Due Diligence Advisory (Forensic Services practice) Charles River Associates

Senior Associate/Digital Forensics (Forensic Services practice) Charles River Associates

Senior Associate/Cybersecurity & Incident Response (Forensic Services practice) Charles River Associates

Talent & Workforce Senior Manager, Consumer Goods & Services, Retail and Travel Accenture Plc

Senior Manager - Strategic Valuation Services Cherry Bekaert LLP

Senior Manager, End User Service IT WAVE Life Sciences

Senior Clinical Specialist, CRM- South Boston Medtronic Plc

Senior Built-In-Test (BIT) Engineer BAE Systems Plc

Senior Clinical Specialist, CRM- South Boston Medtronic

Senior Human Resources Business Partner Boston Medical Center

Senior Benefits Administrator-Analyst Northeastern University

Senior Manager of Environmental Services Republic Services

Senior Manager, Finance Managed Services - Controllership & Record-to-Report | Financial Services Industry Deloitte Touche Tohmatsu Ltd

Senior Manager Of Environmental Services Republic Services, Inc.

Senior Principal Hardware Task Lead - Air Traffic Systems (Hybrid) RTX Corp

Senior Manager - Transaction Advisory Services Baker Tilly Virchow KrauseLLP

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