6,363 Results for

Senior Customer Service Jobs in Dracut, MA

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Senior Associate: Operations Group/Transformation Services (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal Private Equity Performance Improvement Group, LLC

Boston, MA

Full time

Identifying opportunities to significantly reduce cost structure by changing business leadership structure, sales and sales support staffing levels, business unit and functional management structure, and improvements to efficiency of all major back-office functions. A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving the middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies.

13 days ago

Senior Manager, Accounting and Financial Advisory Services Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

Quick Apply

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

6 days ago

Senior Consultant, Accounting and Finance Advisory Services Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

Quick Apply

1 day ago

Tax Experienced Senior, Private Client Services BDO USA PC

Boston, MA

$96,000–$125,000 / year

A Tax Experienced Senior, Private Client Services (PCS) is responsible for utilizing their educational background and professional experience as well as their communication, time management, leadership, technical, business development, and people skills to provide tax compliance and consulting services to our high net-worth clients. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.

30+ days ago

Tax Experienced Senior, Core Tax Services BDO USA PC

Boston, MA

$96,000–$125,000 / year

Qualifications, Knowledge, Skills and Abilities: Education: Bachelor's degree in accounting, Finance, Economics or Statistics OR Bachelor''s degree in other focus area and CPA certification required (or Authorization to Test for the CPA exam, or equivalent documentation, prior to start date in your state of employment), required. In this role, the Tax Experienced Senior, Core Tax Services will act as the main client contact for general questions and information and may be charged with supervising and reviewing the work of Core Tax Services Associates.

30+ days ago

Senior Manager - Transaction Advisory Services (Health Care) Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

Quick Apply

5 days ago

Senior - Transaction Advisory Services (Health Care) Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

Quick Apply

3 days ago

Bank Loan Servicing, Senior Associate State Street Corporation

Quincy, MA

$52,000–$94,120 / year

We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.

6 days ago

Senior Manager - Transaction Advisory Services Baker Tilly Advisory Group, LP

Tewksbury, Massachusetts

Quick Apply

1 day ago

Senior Human Resources Business Partner Boston Medical Center

Boston, MA

$78,000–$113,000 / year

Efforts would include talent and organizational assessment, creating the right infrastructure and culture that drives collaboration and strengthens functional interaction and excellence, developing exit strategies, putting plans in place to hire key talent to fill gaps, and crafting and rolling out communication strategies and implementation plans. frame-loader#lazyLoad clinch:authenticated@document->frame-loader#reload" data-controller="frame-loader" data-src="/blocks/jobs/7c9183df203f8ca15dc3608154a6a8c1/favourites?page_id=307adbbfc8bd0f5a14f95c1c6bbc3490" id="7c9183df203f8ca15dc3608154a6a8c1_favourites">.

9 days ago

Senior Software Engineer, Quality Integration ANDURIL INDUSTRIES

Boston, MA

$191,000–$253,000 / year

Maintain and improve our integration of performance testing into CI/CD pipelines, establishing and enforcing performance baselines and championing reliability engineering best practices to proactively identify and prevent regressions across the entire software stack. DevOps practices, CI/CD pipeline development (e.g., Jenkins, GitLab CI, GitHub Actions), SRE principles, automated testing frameworks, scripting for automation, understanding of software development lifecycles.

30+ days ago

Senior Systems Test Engineer ANDURIL INDUSTRIES

Hudson, NH

$161,000–$212,000 / year

This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This typically involves writing engineering code (MATLAB, Python, etc.) to command/control the prototype cameras, infrared blackbody sources while sampling power supplies, temperature sensors and multimeters.

7 days ago

Senior Manager, Strategic Partnerships Staples

Framingham, MA

The Senior Manager, Strategic Partnerships will serve as the business owner for Staples' Amazon Returns partnership, overseeing program strategy, financial performance, operational execution, and future growth initiatives across the U.S. Retail Stores (USR) business. This team partners closely with internal stakeholders, including Operations, Finance, Marketing, Legal, Retail Leadership, and external business partners to deliver innovative programs, maximize partnership value, and support company growth objectives.

30+ days ago

Senior Staff Data Scientist Publicis Groupe SA

Wakefield, MA

$112,800–$238,700 / year

Champion the adoption of scalable analytics, automation, reusable assets and emerging AI or GenAI capabilities to improve delivery efficiency and solution quality Guide teams in hands-on analysis of large-scale first-party, third-party and platform data, ensuring statistically valid outputs and actionable insights Ensure strong project governance through clear communication, risk management, collaborator alignment, documentation and proactive expectation management Functional Lead, manage, mentor and grow a high-performing team of data scientists across multiple client engagements. Responsibilities Operational Own end-to-end delivery of analytics programs across multiple client accounts, from scoping and solution design through execution, measurement and business impact articulation Partner with analytic consulting teams, clients and account teams to translate agreed business objectives and analytical roadmaps into scalable analytical solutions, measurement frameworks and actionable insights.

30+ days ago

Senior Consultant, Management Consulting Publicis Groupe SA

Boston, MA

United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Overview As a Senior Consultant within our Management Consulting practice, you will be leading streams within project teams, defining, planning, and implementing innovative business solutions to improve business performance and manage risk for Publicis Sapient clients.

30+ days ago

Tax Senior, Japanese Services (Global Employer Tax) Deloitte Touche Tohmatsu Ltd

Boston, MA

At Deloitte Tax LLP, our Global Employer Services/Japanese Services Group mobility tax professionals assist our international clients in managing employer and individual income tax obligations for their mobile employees working abroad and inbound which includes but not limited to reviewing and signing income tax returns and reviewing cost projections. 3+ years of experience in employment tax, global personal income tax compliance and consulting, global compensation, rewards, transactions, mobility consulting, and/or global talent strategy consulting; with a quantitative aptitude and ability to apply those skills to every-day client situations.

30+ days ago

Sr. Desktop Support Technician Beth Israel Lahey Health

Boston, Massachusetts

$30–$42 / hour

This job requires frequent walking, standing, bending neck, bending waist, twisting neck, twisting waist, maintain crouch for > 5 minutes, Repetition crouch(>2 times/minutes), climbing, maintain crouch for > 5 minutes, Repetition crouch(>2 times/minutes), Power Grasping using one hand, Fine Manipulation using one hand, Pushing/Pulling using one hand, Keyboard use, Reaching-above shoulder height, Reaching-below shoulder height, Lifting and carrying items weighing up to 10 lbs, Lifting and carrying items weighing up to 25 lbs, Pushing items weighing up to 10 lbs, Pushing items weighing up to 25 lbs. 2. Exhibits competence, commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes and accurately identify when issues should be escalated to SME's (Subject Matter Experts) and/or management.

30 days ago

Senior Associate/Cybersecurity Consultant Due Diligence Advisory (Forensic Services Practice) CRA International, Inc.

Boston, MA

$130,000–$152,500 / year

The ideal candidate demonstrates a strong advisory mindset, the ability to independently manage client conversations, and the capability to connect multiple cybersecurity domains-including identity and access management, endpoint security, vulnerability management, backup and recovery, email security, and asset management-into a cohesive and defensible security program assessment. The role will also work closely with CRA's incident response team to identify recurring risk themes and control gaps from active and recently closed matters, and help translate those observations into follow-on proactive engagements including gap assessments, tabletop exercises, resilience reviews, and broader security uplift efforts.

30+ days ago

Senior Associate/Cybersecurity Consultant Due Diligence Advisory Forensic Services practice CRA International Inc

Boston, MA

$130,000–$152,500 / year

30+ days ago

Partnership Tax Senior, Advanced Computational Services BDO USA PC

Boston, MA

$73,500–$131,250 / year

Job Summary: As a Tax Senior, Partnerships, you will be responsible for utilizing basic research skills and applying your educational background to assist in advising clients on the tax implications of their business objectives and various partnership specific items including but not limited to section 704(b) and taxable income allocations, capital account maintenance, liability analysis and allocations, section 734(b) and 743(b) adjustment calculations and Tax Receivable Agreement (TRA) calculations. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm's success, with no employee contributions.

30+ days ago

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Senior Customer Service Jobs in Dracut, MA

Senior Associate: Operations Group/Transformation Services (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal Private Equity Performance Improvement Group, LLC

Senior Manager, Accounting and Financial Advisory Services Baker Tilly Advisory Group, LP

Senior Consultant, Accounting and Finance Advisory Services Baker Tilly Advisory Group, LP

Tax Experienced Senior, Private Client Services BDO USA PC

Tax Experienced Senior, Core Tax Services BDO USA PC

Senior Manager - Transaction Advisory Services (Health Care) Baker Tilly Advisory Group, LP

Senior - Transaction Advisory Services (Health Care) Baker Tilly Advisory Group, LP

Bank Loan Servicing, Senior Associate State Street Corporation

Senior Manager - Transaction Advisory Services Baker Tilly Advisory Group, LP

Senior Human Resources Business Partner Boston Medical Center

Senior Software Engineer, Quality Integration ANDURIL INDUSTRIES

Senior Systems Test Engineer ANDURIL INDUSTRIES

Senior Manager, Strategic Partnerships Staples

Senior Staff Data Scientist Publicis Groupe SA

Senior Consultant, Management Consulting Publicis Groupe SA

Tax Senior, Japanese Services (Global Employer Tax) Deloitte Touche Tohmatsu Ltd

Sr. Desktop Support Technician Beth Israel Lahey Health

Senior Associate/Cybersecurity Consultant Due Diligence Advisory (Forensic Services Practice) CRA International, Inc.

Senior Associate/Cybersecurity Consultant Due Diligence Advisory Forensic Services practice CRA International Inc

Partnership Tax Senior, Advanced Computational Services BDO USA PC

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