11,850 Results for

Senior Customer Service Jobs in Edgewater, NJ

Jobs

Senior Customer Success Manager Global Relay

New York, NY

$100,000–$120,000 / year

You will engage C-suite and senior stakeholders in Executive Business Reviews, orchestrate cross-functional delivery teams, and lead sophisticated renewal negotiations - all within one of the most demanding regulatory environments in enterprise SaaS. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

30+ days ago

Senior Customer Care Specialist, PCGS Collaborative Solutions

Jersey City, New Jersey

Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.

10 days ago

Senior Customer Success Manager - Strategic Accounts Bluesight Inc

Remote

$100,000–$115,000 / year

Identify, develop, and execute a clearly defined 3-year strategic model, supported by all teams and levels of Bluesight, that drives the greatest value, likelihood for renewal, and revenue expansion for top customers through increased utilization, new use cases or user groups, and upsell/cross sell of new Bluesight solutions. This individual is responsible for developing and executing a three-year strategic model that supports the significant growth of Bluesight''s key customer base, positions Bluesight as a long-term, strategic partner, and fosters executive relationships with Bluesight's key customers.

30+ days ago

Senior Customer Success Specialist - Healthcare Wolters Kluwer N.V.

New York City, NY

$78,400–$136,950 / year

This includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.). They ensure customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed and ongoing performance is managed.

2 days ago

Sr. Customer Experience Representative Grapevine Technologies

New York, NY

$90,000–$100,000 / year

Become an expert in Grapevine's procurement software, both as a customer and operating backend tooling; Quickly identify and resolve complex customer issues; Collaborate with internal teams to ensure successful client onboarding and satisfaction; and. Who you are 1+ years of customer support experience for SaaS products; Intrinsically-motivated with instincts to find solutions when faced with new problems; Excellent communication skills, both written and verbal; and.

19 days ago

Senior HVAC Service Technician Mr. Air NYC

Brooklyn, NY

$45–$55 / hour
Quick Apply

Experience with Mitsubishi Electric, CITY MULTI/VRF, Fujitsu, Daikin, multi-zone inverter systems, branch boxes, concealed ducted systems, ceiling cassettes, advanced electrical diagnostics, airflow/static-pressure diagnostics, building-science principles, historic NYC housing, or technician mentoring is especially valuable. We are seeking an experienced Senior HVAC Service Technician who can independently diagnose complex problems, complete professional repairs, verify system operation, document findings, and help develop less-experienced technicians.

2 days ago

Sr. Treasury Services Representative NYU Langone Health

New York, NY

$53,294.21–$66,780
Full time

Identifies accounts that need follow-up and works independently in accomplishing reduction of unidentified payments received, conducts activities in accordance with departmental/Medical center guidelines: responds to the needs and requests of authorized representatives. Knowledge/Skills/Abilities: o Ability to prioritize work assignments to maintain effective department operations o Effective verbal and written communication skills o Knowledge of Microsoft Office Suite and Internet Banking System.

18 days ago

Customer Success Senior Associate - WorkSmarter JPMorgan Chase Bank, N.A.

New York, NY

Full time

Coordinate product, change, communications, design, research, learning, and support partners to deliver a cohesive customer experience, while routing feedback and adoption barriers to product owners and vendors. Develop multi-month adoption campaigns with sponsoring leaders, combining curated content, live experiences, and clear success measures to convert executive sponsorship into broader adoption.

2 days ago

Sr. Manager, Licensed Customer Experience Betterment Holdings Inc

New York City, NY

$145,000–$165,000 / year

Our Commitment to Your Total Well-being: We offer a competitive suite of benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options. Your work will have a direct impact on customer satisfaction, retention, revenue from higher-balance clients, and the overall trust customers place in Betterment as their long-term investing partner.

30+ days ago

Senior Customer Care Specialist, PCGS Collectors Holdings, Inc.

Jersey City, NJ

Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments, earns praise from customers.

15 days ago

Senior Customer Experience Specialist-1574 Protective Industrial Products Inc

$80–$100 / hour

Key Responsibilities: Provide customers with accurate and timely information on product availability, pricing, delivery lead times, minimum order quantities and specific order requirements, while ensuring customer data is properly maintained. Work closely with Sales, Supply Chain, Logistics, Transportation, and Finance teams to resolve operational challenges, streamline processes and support an efficient end-to-end order-to-cash cycle.

2 days ago

Senior Manager, Customer Success Applications Clio Ventures

$156,000–$234,000 / year

Design and build CS-domain AI agents and automations in-house using Claude and related tooling, shipped through GitHub pull requests with peer review. Bonus: Salesforce certifications, CS platform or Professional Services automation experience, and iPaaS (Workato) or data warehouse (Databricks) experience.

30+ days ago

Senior Customer Success Manager, Media Partnerships LiveRamp

New York, NY

$107,500–$133,500 / year

As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. Media Partner Expertise: Serve as a subject matter expert in media ad sales, staying up-to-date with industry trends, best practices, and emerging technologies across, identity, cloud, ad operations, media planning, buying, selling, measurement, programmatic, TV/CTV and more.

28 days ago

Senior Customer Success Manager Loop

New York, NY

$130,000–$165,000 / year

The base pay range for this role is $130,000 to $165,000 annually, with location-specific target compensation of up to $150,000 in Chicago, and $165,000 in New York and San Francisco. Loop was recently named to LinkedIn's 2026 Top Startups list, ranking #1 in Chicago, #4 in San Francisco, and earning a spot on the national list reflecting our growth, innovation, and the exceptional talent and culture driving our success.

8 days ago

Studio+ Adobe Customer Journey Analytics (CJA) Developer - Senior - Location OPEN Ernst & Young Global Ltd

New York, NY

$102,500–$187,900 / year

If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

30+ days ago

Senior Customer Success Manager Crusoe Energy

New York, NY

$190,000–$215,000 / year

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. This role is pivotal in ensuring that our clients maximize the value of our solutions, guiding them through the technical complexities and empowering them with the tools and knowledge to achieve their business and sustainability goals.

30+ days ago

Senior Customer Solutions Engineer (Central US) Sysdig Inc

Remote

$130,000–$163,000 / year

To learn more about how this works and your rights, please see the Sysdig Global Applicant and Employee Privacy Notice: https://cdn.prod.website-files.com/681a1c8e5b6ebfc0f8529533/683d7a57fc05b32bae08c0f9_sysdig-global-employee-privacy-notice.pdf . Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

30+ days ago

Senior Software Engineer II, Customer Experience Kard Financial Inc

$160,000–$190,000 / year

The Customer Experience (CX) team owns the systems that power Kard''s end-to-end rewards experience: transaction matching and the cellar pipeline, offer ingestion and delivery (including partner integrations like Rewards Network and SEATED), the cell-based routing architecture, and the Support API that keeps our internal and partner-facing tooling running. As a Senior Software Engineer II, you''ll operate at the center of this - designing and building the services that ingest, match, and settle transactions at scale, while helping the team raise its bar on operational readiness, testing, and documentation.

30+ days ago

US Senior Consultant, Customer Success, Deal Desk, & Pricing and Packaging Lead - Converge for Life Sciences_Products & Platforms Deloitte Touche Tohmatsu Ltd

New York, NY

$105,400–$207,800 / year

You will own the full lifecycle of software license transactions, including all software license order renewals, partner with commercial strategy to design creative and innovative pricing and packaging models for software, technology, and IP offerings, and help ensure clients realize ongoing value from the platforms they adopt. The successful candidate would possess these skills: Cross-Functional Leadership & Collaboration: Comfortable operating as both a leader and a connector across Sales, Product, Engineering, Finance, Legal/Risk, and Account teams.

7 days ago

Senior Manager - Engineering Services Mini-Circuits

Melville, New York

Manage sub-departments of Engineering Services from a strategic perspective and evaluate the efficiency, quality, and effectiveness of contributions to ensure sustainability and alignment with organizational objectives CAD/Doc organization: Oversee management and team that collaborates with Product Development for new product releases and Manufacturing for ongoing improvements and Engineering Change Orders (ECO) within the PLM tool. Services team and it’s internal customers, this position will oversee the collaborative efforts to develop phased plans and improvement roadmaps for each sub-department in alignment with organizational goals, while prioritizing based on the most significant pain points and opportunities for efficiency gains.

30+ days ago

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Senior Customer Service Jobs in Edgewater, NJ

Senior Customer Success Manager Global Relay

Senior Customer Care Specialist, PCGS Collaborative Solutions

Senior Customer Success Manager - Strategic Accounts Bluesight Inc

Senior Customer Success Specialist - Healthcare Wolters Kluwer N.V.

Sr. Customer Experience Representative Grapevine Technologies

Senior HVAC Service Technician Mr. Air NYC

Sr. Treasury Services Representative NYU Langone Health

Customer Success Senior Associate - WorkSmarter JPMorgan Chase Bank, N.A.

Sr. Manager, Licensed Customer Experience Betterment Holdings Inc

Senior Customer Care Specialist, PCGS Collectors Holdings, Inc.

Senior Customer Experience Specialist-1574 Protective Industrial Products Inc

Senior Manager, Customer Success Applications Clio Ventures

Senior Customer Success Manager, Media Partnerships LiveRamp

Senior Customer Success Manager Loop

Studio+ Adobe Customer Journey Analytics (CJA) Developer - Senior - Location OPEN Ernst & Young Global Ltd

Senior Customer Success Manager Crusoe Energy

Senior Customer Solutions Engineer (Central US) Sysdig Inc

Senior Software Engineer II, Customer Experience Kard Financial Inc

US Senior Consultant, Customer Success, Deal Desk, & Pricing and Packaging Lead - Converge for Life Sciences_Products & Platforms Deloitte Touche Tohmatsu Ltd

Senior Manager - Engineering Services Mini-Circuits

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