NewSenior HVAC/R Service Technician - Commercial & Industrial CoolSysSenior HVAC/R Service Technician - Commercial & IndustrialPhoenix, AZ$40–$60Provides general repair work on refrigeration, heating and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors . Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems.
NewTax Senior JobotTax SeniorChandler, AZ$70,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Founded over three decades ago and based in Chandler, with another office in Scottsdale, we are a full-service public accounting firm that genuinely believes great accounting is built on relationships, not just numbers.
NewTax Senior Manager, Private Client Services bdo consultingTax Senior Manager, Private Client ServicesPhoenix, AZThe annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. Significant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required.
NewTax Senior Manager, Core Tax Services bdo consultingTax Senior Manager, Core Tax ServicesPhoenix, AZSignificant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
NewTax Senior (Partnerships) JobotTax Senior (Partnerships)Scottsdale, AZ$90,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The person in this role will primarily focus on partnerships and will be instrumental in managing and providing tax services to our diverse client base.
NewSenior Tax Manager JobotSenior Tax ManagerPhoenix, AZ$130,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Headquartered in Scottsdale, AZ, our firm is dedicated to empowering our team members with the resources and support they need to thrive in a fast-paced, client-centered environment.
NewSr Tax Manager JobotSr Tax ManagerScottsdale, AZ$130,000–$150,000 / yearA highly regarded boutique family office serving high-net-worth clients with a full suite of services—including tax, investment, estate, and insurance planning—designed to deliver seamless, white-glove financial guidance, while offering strong career longevity, a healthy work-life balance, and the opportunity to build long-term client relationships. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewMechanical Engineer, Senior Management JobotMechanical Engineer, Senior ManagementPhoenix, AZ$140,000–$165,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will bring both technical expertise and strategic insight, mentoring junior engineers and working closely with clients to deliver innovative, high-performance building solutions.
NewFull Stack Engineer – AI-Enabled Product Platform (Intermediate, Senior, Staff) Vaco LLCFull Stack Engineer – AI-Enabled Product Platform (Intermediate, Senior, Staff)Tempe, AZ$150,000–$225,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSenior Accountant Financial Reporting Vaco LLCSenior Accountant Financial ReportingPhoenix, AZ$100,000–$130,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSenior Accountant - Hybrid Kforce Inc.Senior Accountant - HybridScottsdale, AZ$90,000–$105,000Reporting to the Manager of Accounting, the Senior Accountant is responsible for assisting in preparing monthly and quarterly internal financial reporting, account reconciliations, internal controls, and accounting for various components of the company. Work with internal functional departments (e.g., Treasury, Asset Management, Engineering, and Procurement) and external groups to ensure reported financial results are completed in a timely and accurate manner in compliance with company policies and procedures.
NewSr. HVAC Controls Service Technician Trane TechnologiesSr. HVAC Controls Service TechnicianGuadalupe, AZ$33.84–$45.73 / hourAdditional Requirements and Environmental Exposure: Must be able to safely and legally operate a vehicle using a seat belt Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties Must be able to twist the trunk of your body 90 degrees in each direction Must be able to squat and touch the floor with both hands Must be able to reach your hands over your head Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. or less Must be able to maneuver confined access areas, as small as 30” vertical x 45” horizontal Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15’ to 20’, and occasionally, up to 50 feet This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location Annual Base Salary Range or Hourly Base Pay Range: $33.84 - $45.73 Compensation Type: Hourly Incentive Eligible: No Sales Commission Eligible: No Disclaimer : We strive to provide competitive compensation for this position, tailored to a variety of factors.
NewSenior Family Law Paralegal Gravis Law, PLLCSenior Family Law ParalegalScottsdale, AZ$26–$30 / hourMagazine has recognized Gravis Law as one of America’s Fastest-Growing Private Companies and for the second year in a row, Gravis Law was ranked No. 1 as the Fastest-Growing Law Firm on its annual Inc. 5000 list. Exercise leadership in coordinating the work, training, and mentoring of internal office staff and other admin staff in their area(s) and across other transactional practice areas.
Senior Proposal Coordinator HITT ContractingSenior Proposal CoordinatorChandler, AZCollaborate with project teams to develop interview presentation strategy; lead the development of interview materials including presentations, interview books, and handouts; direct presentation rehearsals and ensure the presentation team is well-prepared. Proactively manage and update company information across client prequalification and compliance platforms including cross-functional support and communication with other internal departments and functions.
NewSenior Software Engineer (C/C++, TCP/IP) Kforce Inc.Senior Software Engineer (C/C++, TCP/IP)Tempe, AZ$180,000–$220,000Kforce's client is seeking a Senior Software Engineer (C/C++, TCP/IP) to join a talented engineering team building and supporting a complex content delivery network that powers customer experiences worldwide. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
NewSenior Transitional Property Manager ROERS COMPANIESSenior Transitional Property ManagerPhoenix, AZ$81,000–$101,300 / yearAbility to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including up to 4 flights of stairs, to complete physical inspections, deliver resident communications, show apartment and drive a vehicle to visit area businesses for outreach marketing. · Entrepreneurial mindset – loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear).
NewSenior Vice President - Community Management CCMCSenior Vice President - Community ManagementScottsdale, AZLeadership Credibility: A highly involved and engaged leader who communicates directly and appropriately throughout the organization and with all external audiences, using fact-based decision-making as a tool to build consensus. Serves in a market leadership capacity within the Community Association Institute (CAI) and Urban Land Institute (ULI), and represents CCMC at industry events to support community association involvement and business development.
NewSenior Finance and Accounting Manager – Government Contracting DCAA/FAR Compliance QwaltecSenior Finance and Accounting Manager – Government Contracting DCAA/FAR ComplianceTempe, AZCandidates must have deep experience in maximizing profit, budgeting, accounting, and analysis for government services businesses, demonstrated ability to collaborate cross-functionally, exemplary organizational and time-management skills, excellent verbal and written communication skills, and a strong drive to support company growth. Demonstrated success facilitating financial compliance and positive audit results and working on cross-functional teams to support executives leading business operations, growth, strategy, and partnerships (COO, VP for Growth and Strategy, and CEO).
NewSenior Director – Experienced Advisor Acquisition Edward Jones InvestmentsSenior Director – Experienced Advisor AcquisitionTempe, AZThis role partners closely with senior leadership, Finance, Business HR, and field leadership to anticipate workforce needs, build proactive pipelines, and deliver a best-in-class candidate experience. The Senior Director, Experienced Advisor Acquisition provides strategic leadership for the firm’s advisor and client-facing talent attraction efforts, ensuring the acquisition of high-quality, growth-oriented professionals aligned with firm values and long-term objectives.
NewSenior Tax Strategist – High Net Worth Edward Jones InvestmentsSenior Tax Strategist – High Net WorthTempe, AZThe Edward Jones Generations® team provides an end-to-end, high net worth (HNW) client experience by partnering with our branch teams to provide ongoing client services including holistic financial planning, tax and estate planning services via trusted 3rd parties, plan implementation via expanding sets of Edward Jones products and services, and ongoing reporting and support. • Lead or actively contribute to key strategic initiatives/projects within and across Wealth Management Advice & Solutions (WMAS) division supporting our High Net Worth strategy and team, in collaboration with internal/external stakeholders, that enable the firm’s evolution to deliver ongoing financial planning and asset management services.
NewSenior Sous Chef Marriott International, IncSenior Sous ChefPhoenix, AZ$58,000–$77,000Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
NewSenior Planner - High Net Worth Edward Jones InvestmentsSenior Planner - High Net WorthTempe, AZThe Edward Jones Generations™ team provides an end-to-end, high net worth (HNW) client experience by partnering with our branch teams to provide ongoing client services including holistic financial planning, tax and estate planning services via trusted 3rd parties, plan implementation via expanding sets of Edward Jones products and services, and ongoing reporting and support. • Act as an advanced subject matter expert in Financial Planning, Discovery, and a broad range of other areas of client specific emphasis, understand broad market opportunities and how they translate to strategic initiatives within various business areas to identify, create, and develop the most advanced client focused business building ideas to meet the most complex needs.
NewSenior Practice Strategy Consultant Edward Jones InvestmentsSenior Practice Strategy ConsultantTempe, AZAs a Senior Practice Strategy Consultant, you’ll be at the forefront of transforming wealth management practices—bringing a strategic, forward thinking mindset with a client centric approach as you partner directly with branch teams to unlock growth, strengthen leadership structures, and build enduring, high performing organizations. • You’ll collaborate closely as a collaborative team player who partners effectively across internal and external stakeholders, ensuring every engagement aligns with firm priorities while delivering exceptional value to branch teams.
NewSenior Electrical Engineer Johnson ControlsSenior Electrical EngineerGilbert, AZUnder the supervision of the Senior Electrical Engineering Manager, this position is responsible for directing technical client conversations, pricing efforts, design development, code reviews, specification compliance, equipment certification, equipment testing, guidance for development of construction documents, support during manufacturing, commissioning, and warranty. You will be part of the North American electrical engineering department at Silent-Aire, focusing on leading the electrical system design for data center applications including HVAC systems, modular data centers and more.
NewSenior Counsel Align Technology, Inc.Senior CounselTempe, AZThis position is ideal for early-to-mid career lawyers to join the AMS Regional Legal Team as Counsel to serve as a strategic business partner providing support for a broad spectrum of commercial legal matters. Partnering with the broader Legal team and other cross-functional teams at Align, you’ll provide legal advice to enable our business partners to operate in an effective and compliant manner.
NewSenior Insider Risk & AI Security Analyst/ Engineer IV Edward Jones InvestmentsSenior Insider Risk & AI Security Analyst/ Engineer IVTempe, AZThe Digital Insider Risk and Data Loss Prevention (DLP) Analyst will be responsible for monitoring, analyzing, investigating and reporting of User Behavior Analytics and Data Loss Prevention alerts across various tools, ensuring the protection of client and Firm data. This includes monitoring user interactions with AI systems, identifying potential misuse or data exposure, and partnering with engineering and risk teams to ensure AI systems operate securely, responsibly, and in alignment with Firm policies.
Senior Agile Scrum Master / Change Delivery Lead BC ForwardSenior Agile Scrum Master / Change Delivery LeadChandler, AZ$73–$73.93 / hourFull timeThe ideal candidate will have strong experience in Agile delivery, release management, and cross-functional leadership and a proven ability to manage scope, remove impediments, and deliver complex, multi-department initiatives. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewSenior Veterinarian Banfield Pet HospitalsSenior VeterinarianChandler, AZ$128,635–$185,806 / yearHIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.
Senior SQL Server DBA/Database Administrator BC ForwardSenior SQL Server DBA/Database AdministratorChandler, AZ$65–$65.12 / hourThe ideal candidate will have deep experience in SQL Server administration, performance tuning, and high availability and a proven ability to design, implement, and optimize complex database platforms while leading initiatives with minimal supervision. BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients.
OFFICE SPECIALIST SENIOR Arizona State UniversityOFFICE SPECIALIST SENIORTempe, AZFull timeHigh School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. The Office Specialist, Senior – Passport Acceptance Agent provides administrative support to the university’s Passport Services operations and ensures compliance with U.S. Department of State regulations.
NewSenior Customer Service Representative - eDC Wells Fargo & CoSenior Customer Service Representative - eDCTempe, AZThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
Sr. Customer Service Representative (Banking Correspondence) — Contract Veterans Sourcing GroupSr. Customer Service Representative (Banking Correspondence) — ContractChandler, AZThe role focuses on document fulfillment operations including creation, printing, quality auditing, and packaging of outgoing correspondence. Seeking a detail-oriented professional to support the Banking Correspondence team in preparing and mailing client-required bank documentation.
Senior Customer Service - Member Care Representative III Pyramid, IncSenior Customer Service - Member Care Representative IIIScottsdale, AZFull timeSubject matter expert activities may include, but are not limited to; peer assistance in training classrooms, on floor assistance for new hires, project input/feedback, adhoc requests from leadership, etc. Job ID: 20-34154 Key Responsibilities: Answers moderately complex to most complex inbound phone calls from policyholders, agents, third parties, and business partners who are inquiring about insurance products.
Senior Agent - Customer Service Kyndryl IncSenior Agent - Customer ServicePhoenix, AZ$39,840–$67,440 / yearKyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Senior Agent, Customer Service KyndrylSenior Agent, Customer ServicePhoenix, ArizonaKyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Senior Agent - Customer Service KyndrylSenior Agent - Customer ServicePhoenix, ArizonaKyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Senior Agent, Customer Service Kyndryl IncSenior Agent, Customer ServicePhoenix, AZ$39,840–$67,440 / yearKyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Senior Claims Customer Service Rep Pyramid, IncSenior Claims Customer Service RepScottsdale, AZFull timeVerifies coverage under various policies or policy provisions based on variances of state, jurisdiction and regulatory requirement After taking notice of loss, makes direct assignments to inside or field claims adjustment personnel. Outstanding oral and written communication skills needed to effectively interact with the policyholders, claimants, agents and co-workers.
Sr. Consumer Loan Specialist - Sales Customer Service Republic Finance, LLCSr. Consumer Loan Specialist - Sales Customer ServiceGlendale, ArizonaFull timeYour primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships and meeting sales goals. Company-wide, we participate in various philanthropic efforts such as volunteer opportunities, food drives and back to school drives as well as an annual fund raiser for St. Jude Children's Research Hospital.
Sr. Logistics Customer Service Specialist I (Bilingual English/Korean) FnsSr. Logistics Customer Service Specialist I (Bilingual English/Korean)Phoenix, ArizonaSince its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. For 2025, we have set out to become one of the nation’s top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.
Sr Customer Experience Representative Ingram Micro IncSr Customer Experience RepresentativeScottsdale, AZ$56,000–$89,600 / yearPrimary Focus: Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s) to include items such as: recruitment, training & enablement, end-customer acquisition, pipeline development, and upgrades/cross-sell initiatives utilizing platform data. Typically, the level of experience and education required to demonstrate these key elements of knowledge/skills/experiences are: REQUIREMENTS: A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position specific experience.
Senior Product Manager, Customer Experience (CX) The RealReal IncSenior Product Manager, Customer Experience (CX)Phoenix, AZ$169,951–$188,835 / yearAs a sustainable company, we give new life to pieces by thousands of brands across numerous categories-including women's and men's fashion, fine jewelry and watches, art, and home-in support of the circular economy. The Customer Experience team is the architect of the end-to-end user journey, ensuring every touchpoint-from initial engagement to complex purchase and consignment journeys-is frictionless and personalized.
Sr. Customer Experience Associate GPS InsightSr. Customer Experience AssociateScottsdale, AZFull timeCustomer Experience Associate is an advanced Customer Support / Technical Support role responsible for resolving complex customer issues related to GPS Insight's software, hardware, and SaaS fleet management solutions. Support customers via phone, chat, and email while also working closely with Engineering, Product, and Tier 1 teams to ensure timely and accurate issue resolution.
Sr. Analyst, Enterprise Service Desk Abacus Group, LLCSr. Analyst, Enterprise Service DeskPhoenix, AZAssist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software. Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues.
Senior Inside Sales Representative, Service Danaher CorpSenior Inside Sales Representative, ServiceAZ$109,280–$128,000 / yearThe amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. The Senior Inside Sales Representative, Service is accountable for delivering annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line).
Sr. Customer Experience Associate GPS Insight, LLCSr. Customer Experience AssociateScottsdale, AZCustomer Experience Associate is an advanced Customer Support / Technical Support role responsible for resolving complex customer issues related to GPS Insight''s software, hardware, and SaaS fleet management solutions. Support customers via phone, chat, and email while also working closely with Engineering, Product, and Tier 1 teams to ensure timely and accurate issue resolution.
Sr Customer Care Specialist (Manheim) Cox CommunicationsSr Customer Care Specialist (Manheim)Phoenix, ArizonaCox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. You will manage a high volume of tasks that require you to leverage various resources to identify the client’s need, clarify and communicate information, research issues, and provide effective resolution while keeping the client satisfaction at the core of every decision and behavior.
Field Service Engineer II Senior Field Service Engineer Hitachi LtdField Service Engineer II Senior Field Service EngineerPhoenix, AZ$26.27–$44.13 / hourField Service Engineers (FSE) will be responsible to maintain the following sub systems; electronic, electrical, electro-magnetic, mechanical, pneumatic, vacuum, microwave, radio frequency, gas delivery, and wafer transfer systems. The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.