Senior Grief and Clinical Services Specialist Highmark IncSenior Grief and Clinical Services SpecialistErie, PAPlan and implement specialized programs designed to raise awareness and provide additional support to participants of the Caring Place peer support programs as well as to their extended families members. This job supports grieving children and their families by providing peer support group programs, ongoing staff support, educational resources, and referral services.
Senior Safety Representative FirstEnergy CorpSenior Safety RepresentativeErie, PAHeadquartered in Akron, Ohio, FirstEnergy includes one of the nations largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
Senior Construction Safety Specialist (Field Based) ERM International Group LtdSenior Construction Safety Specialist (Field Based)Erie, PAWho We Are: As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues.
Sr. Operations Supervisor Grifols SASr. Operations SupervisorErie, PAThe Senior Operations Supervisor acts as a lead resource during shifts, ensures execution of operational priorities, and provides direct support to the Center Manager in driving performance, donor satisfaction, and continuous improvement. Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.
Senior Engineering Designer, Electrical Projects (Hybrid Schedule) EversourceSenior Engineering Designer, Electrical Projects (Hybrid Schedule)East Springfield, MA$107,870–$119,860 / yearEssential Functions: Responsible for project management to ensure complex work is completed on time; designs, plans, allocates and coordinates all resources relevant to a project, including budget, staffing. Serves as liaison with internal and external customers (i.e., company employees, customers, town/city and state officials); anticipates customer needs; gives high priority to.
IT Senior Solutions Architect (Data) Erie InsuranceIT Senior Solutions Architect (Data)Erie, PAFull timeProactively enables portfolio owners to see technical debt clearly, provides appropriate context to inform plans to achieve elimination of technical debt in a comprehensive plan across multiple portfolios, delivery teams, programs, or projects. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Senior Trial Attorney Erie InsuranceSenior Trial AttorneyErie, PAFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Senior Litigation Paralegal Erie InsuranceSenior Litigation ParalegalErie, PAFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
IT Senior Software Engineer (Guidewire/Java) Erie InsuranceIT Senior Software Engineer (Guidewire/Java)Erie, PAFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Senior Life Underwriter Erie InsuranceSenior Life UnderwriterErie, PAFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Retail Senior Sales Associate Bob's Discount Furniture IncRetail Senior Sales AssociateErie, PAAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. As a Senior Retail Guest Experience Specialist at Bob's Discount Furniture, you'll serve as a trusted guide, helping customers navigate their shopping journey with honesty, enthusiasm, and expert product knowledge.
NewSenior Auditor Maher DuesselSenior AuditorErie, PAThe firm has been recognized for the past several years, including in 2025, by the Central Penn Business Journal as one of the Best Places to Work in Pennsylvania and named one of the Fastest Growing Companies by the Pittsburgh Business Times. About our Firm: Maher Duessel is a leading regional CPA firm that was founded to provide high-caliber audit, tax, and consulting services to clients in the governmental and non-profit sectors.
Senior Category Specialist Zurn Elkay Water Solutions CorpSenior Category SpecialistErie, PANegotiate and drafts supply agreements for domestic and international suppliers, including payment terms, deliveries, price, freight terms, currency exchange, raw material commodity fluctuation, inventory levels. Lead the cross-functional teams for activities related to sourcing while collaborating with Engineering, Finance, Quality, Procurement, Manufacturing, China Sourcing Team and Customer Service to execute all tasks within the project timeline.
IT Senior Solutions Architect (Data) Erie Indemnity CoIT Senior Solutions Architect (Data)Erie, PA$109,074–$174,235 / yearsalary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Proactively enables portfolio owners to see technical debt clearly, provides appropriate context to inform plans to achieve elimination of technical debt in a comprehensive plan across multiple portfolios, delivery teams, programs, or projects.
Sr. Engineer Mechanical Engineering XI - Compliance Lead Vertiv Group Corp.Sr. Engineer Mechanical Engineering XI - Compliance LeadPAWe are currently seeking a Senior Mechanical Design Engineer - Sustaining (Compliance Lead) to join our engineering team, supporting existing data center rack, enclosure, and infrastructure product lines with primary responsibility for regulatory, safety, and compliance engineering across the product lifecycle. You will work independently with limited supervision, partnering with electrical, safety, quality, manufacturing, and external certification agencies to ensure products meet regional and global compliance requirements while supporting ongoing production, field issues, and product changes.
Senior Life Underwriter Erie Indemnity CoSenior Life UnderwriterErie, PA$79,191–$126,500 / yearAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIEs geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
Investment Advisor Sr The PNC Financial Services Group IncInvestment Advisor SrErie, PAPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesErie, PARemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
NewSenior Account Associate - Commercial Lines (Eastern / Central Time Zones) Insurance Office of AmericaSenior Account Associate - Commercial Lines (Eastern / Central Time Zones)Erie, PARemote$50,000–$56,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Senior Account Associate- Commercial Insurance (Remote) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Remote)Erie, PARemote$50,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
NewSenior Account Manager (Fully Remote) Insurance Office of AmericaSenior Account Manager (Fully Remote)Erie, PARemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Associate- Commercial Insurance Insurance Office of AmericaSenior Account Associate- Commercial InsuranceErie, PARemote$55,000–$75,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Senior Account Manager- Commercial Insurance Insurance Office of AmericaSenior Account Manager- Commercial InsuranceErie, PARemote$90,000–$115,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Work Mode: Remote (Eastern and Central Times Zones only | Location/Supporting: Longwood, FL | Book Focus: International/ Reverse Flow, General.
Senior Account Manager- Commercial Insurance (Transportation) Insurance Office of AmericaSenior Account Manager- Commercial Insurance (Transportation)Erie, PARemote$90,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
IT Senior Software Engineer (Guidewire/Java) Erie Indemnity CoIT Senior Software Engineer (Guidewire/Java)Erie, PA$86,954–$138,899 / yearsalary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Sr. Account Manager Lowe's Companies IncSr. Account ManagerErie, PABased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Meets the highest purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor specific trade shows, board of director vendor approval meetings, etc.
Senior Supply Chain Specialist Zurn Elkay Water SolutionsSenior Supply Chain SpecialistErie, PennsylvaniaThe Senior Supply Chain Specialist reports to the Category Manager and provides global strategic leadership to find and qualify suppliers for direct material related to New Product Development and other sourcing projects. Negotiate and drafts supply agreements for domestic and international suppliers, including payment terms, deliveries, price, freight terms, currency exchange, raw material commodity fluctuation, inventory levels.
IT Senior Software Engineer (Performance Test) Erie InsuranceIT Senior Software Engineer (Performance Test)Erie, PAFull timeLeads or participates in high complexity/risk projects including creating technical design documentation, performing code and unit test reviews, and validating the overall cohesion and quality of the project or support team deliverables with high impact. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Senior Therapeutic Area Specialist, Cardiovascular Specialty - Pittsburgh N, PA Bristol-Myers Squibb CoSenior Therapeutic Area Specialist, Cardiovascular Specialty - Pittsburgh N, PAErie, PA$134,390–$162,843 / yearAs this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of "Qualified Driver," as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver's license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
Sr. Global Buyer Kyocera AVX Components CorpSr. Global BuyerErie, PAAs a wholly owned subsidiary of KYOCERA Corporation structured to capitalize on shared resources and technical expertise, KYOCERA AVX has an expansive global footprint comprised of several dozen research, development, and manufacturing facilities spanning more than 15 countries and staffed with talented personnel dedicated to innovation, component quality, customer service, and enabling a brighter future through technology. KYOCERA AVX designs, develops, manufactures, and supplies advanced capacitors, antennas, connectors, circuit protection and timing devices, sensors, controls, filters, fuses, diodes, resistors, couplers, and inductors optimized for employment in the international 5G, IoT, aerospace, automotive, consumer electronics, industrial, medical, and military markets.
NewSenior Engineer - Engine Performance Westinghouse Air Brake Technologies CorpSenior Engineer - Engine PerformanceErie, PA$91,100–$129,800 / yearPartnering closely with senior leadership and cross-functional teams (engineering, global labs, software, mechanical, systems, and compliance), you will help shape technical strategy, contribute to design guides and best practices, and solve complex challenges such as obsolescence initiatives (EEC, MCA). Guide cross-functional collaboration across engineering, global labs, commercial teams, and field services to troubleshoot and resolve complex development, factory, and field issues related to engine performance.
Senior Director HRBP - Global Freight Ops Westinghouse Air Brake Technologies CorpSenior Director HRBP - Global Freight OpsErie, PA$164,900–$235,000 / yearThe salary rate for this role is currently $164,900-235,000 The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands and work location. Given the scale, labor complexity, and strategic importance of the footprint, this position plays a decisive role in risk management, labor strategy, workforce planning, and enterprise-wide change initiatives supporting Global Operations.
Engineering Manager III - Senior Manager Zurn Elkay Water SolutionsEngineering Manager III - Senior ManagerErie, PennsylvaniaThe position will provide organizational leadership for the new product development, sustaining, applications & compliance engineering teams while overseeing the development and implementation of robust processes and strategies to drive world class capabilities and is responsible for setting the vision and strategy for the group. Provides technical direction and organizational leadership for all engineering activities for the team by providing team leadership, setting the overall vision, strategies, and driving their implementation, ensuring the organization’s goals and objectives are achieved.
NewSenior Energy Engineer (Hybrid Schedule) Eversource EnergySenior Energy Engineer (Hybrid Schedule)East Springfield, MassachusettsResponsible for review and approval of complex projects/programs, which require an understanding of extensive engineering analysis/calculations, implementation strategy for new technologies, or energy simulation modeling. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs.
Cardiac Cath Technologist Sr Highmark IncCardiac Cath Technologist SrErie, PACardiac Interventional Radiography (CI) -OR- Cardiovascular Interventional Radiography (CV) -OR- Radiography (R) - OR-Vascular Interventional Radiography (VI) certification issued by The American Registry of Radiologic Technologists (ARRT) OR Registered Cardiovascular Invasive Specialist with Cardiovascular Credentialing International. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
Polysomnographic Technician Senior Highmark IncPolysomnographic Technician SeniorErie, PAJob Description : GENERAL OVERVIEW: Performs all functions related to polysomnographic exams and multiple sleep latency testing to provide comprehensive diagnostic evaluation and treatment of sleep disorders; assists with clinical and administrative oversight of polysomnographic technicians. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
NewMental Health Technician Senior - Behavior Health - SVH - Full Time Rotational Highmark IncMental Health Technician Senior - Behavior Health - SVH - Full Time RotationalErie, PAProvides direct patient care and activities, such as activities of daily living, vital signs, specimen collection, assistance with exams, treatments and procedures and patient focused testing; group facilitation, reports any changes in physical, mental, or emotional conditions to nursing staff and documents same; suggests modifications to the master treatment plan (40%). ESSENTIAL RESPONSIBILITIES: Collaborates with the multi-disciplinary team to provide for an on-going assessment of changes in patient status and gathers pertinent patient care data using all available resources; provides crisis intervention to maintain safety (40%).
Materials and Manufacturing Planning Senior Analyst Vertiv Group Corp.Materials and Manufacturing Planning Senior AnalystCorry, PAWith $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. The Production Planner independently owns production planning and scheduling for assigned product families or value streams and serves as a key contributor to the site's master scheduling process.
Senior Learning Architect Erie Indemnity CoSenior Learning ArchitectErie, PA$70,705–$112,944 / yearThis range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIEs geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Retail Senior Sales Associate Tailored Brands IncRetail Senior Sales AssociateErie, PATo be successful in this role you will:·Engage as a member of a high-performing team through trust, commitment, and a focus on results.·Build a relationship with your customer from greeting through post-sale contact.·Consistently demonstrate the benchmark selling techniques for retail sales, custom clothing sales, and special occasion rentals.·Continuously encourage and participate in team selling and positively impact the achievement of the store sales volume and metrics goals.·Assist with visually merchandising, set up, and other store-related projects, as well as conducting merchandise stock counts.·Handle the cash register, as a cashier, at the point of sale in the store.·Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty. Physical Requirements• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Customer Care Manager Zurn Elkay Water Solutions CorpCustomer Care ManagerErie, PAWith a strong emphasis on people leadership and customer-centric execution, the Operations Center Manager leverages AI, analytics, and continuous improvement methods to reduce friction for customers, eliminate waste, improve responsiveness, and create scalable operating models that support growth. The Customer Experience Manager is a senior people leader accountable for delivering an exceptional end-to-end customer experience through multiple teams delivering superior customer support and improving ease of doing business for our representatives and customers.
Customer Care Manager Zurn Elkay Water SolutionsCustomer Care ManagerErie, PennsylvaniaWith a strong emphasis on people leadership and customer-centric execution, the Operations Center Manager leverages AI, analytics, and continuous improvement methods to reduce friction for customers, eliminate waste, improve responsiveness, and create scalable operating models that support growth. The Customer Experience Manager is a senior people leader accountable for delivering an exceptional end-to-end customer experience through multiple teams delivering superior customer support and improving ease of doing business for our representatives and customers.
Product Owner (Service Management Program) Erie InsuranceProduct Owner (Service Management Program)Erie, PAFull timeAdditional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired.
IT Network Administrator/Sr Erie InsuranceIT Network Administrator/SrErie, PAFull timeNetwork Security Focus includes: Firewall platforms and policy administration, Web Content Filtering, Network Access Control, and Packet Capture Utilities; Dynamic Routing and Cloud Security; Moderate to advanced knowledge of network protocols, security principles, access control models; network monitoring and troubleshooting tools; Solid proficiency in scripting and automation for network operations (e.g., Python, PowerShell); Strong understanding network segmentation, URL filtering, Cloud Security, Cloud PVC's and dynamic routing; Experience with firewalls and network security mechanisms; Knowledge of network hardware and equipment (Cisco switches, router, Firewalls, etc.). Network Core (Voice/Data) Focus includes: LAN, WAN, Internet, Wireless, Application Load Balancers (F5 BIG-IP), Packet Capture Analysis, OSPF and BGP dynamic routing protocols; ISE, ACI, DNA Center and/or Cloud network management; working with telecommunications carriers and ISPs to troubleshoot outages and issues; understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS); the OSI and TCP/IP model; Hands-on experience with monitoring, network diagnostic, and network analytics tools.