11,992 Results for

Senior Customer Service Jobs in Harrison, NJ

Jobs

Senior Staff Full-stack Engineer – Customer Resiliency (Senior Director, IC) (Remote-Eligible) Discover Financial Services

New York, NY

Remote

$286,200–$326,700 / year

You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other materials to share knowledge both inside and outside the organization. As a Senior Staff Engineer (Senior Director level, Individual Contributor) at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud.

6 days ago

Senior Director, Customer Success Housecall Pro

New York, NY

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

Today

Senior Tax Professional – In-Store Intuit

Paramus, NJ

$32.50–$36 / hour

Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States.

30+ days ago

Senior Director, Customer Support Celigo

New York, NY

$175,000–$210,000 / year

You know how to deploy AI-assisted support workflows, self-service knowledge systems, and intelligent automation, and you have a clear perspective on the limits of responsible AI use in customer-facing contexts. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

17 days ago

Tax Senior Manager, International Tax Services Bdo Consulting

New York, NY

$99,750–$262,500 / year

Work with Specialized Tax Services and International Tax Partners, Local Office Managing Partner and local and regional Business Development Managers to develop and execute an effective marketing plan. Additionally, the International Tax Senior Manager is a critical part of the office’s / region’s Tax Services leadership team and in this capacity will act as source for guidance on international tax questions and issues.

19 days ago

Tax Senior Manager, Private Client Services Bdo Consulting

New York, NY

$146,000–$200,000 / year

Significant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required. The Tax Senior Manager, Private Client Services assists in providing tax compliance and consulting services to our high net worth clients.

25 days ago

Senior Director, Product Management - Enterprise Services & Supplier Product, Risk & Operations Discover Financial Services

New York, NY

$269,600–$307,700 / year

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Today

Sr. Product Engineer – Web Services Esri

New York, NY

Remote

$93,600–$159,328 / year

Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs). You will act as a service owner and trusted decision‑maker, shaping priorities, balancing tradeoffs, and ensuring our web services remain reliable, scalable, and valuable to customers over time.

Today

Global Employer Services Senior Manager-Global Equity Focused Bdo Consulting

New York, NY

$79,800–$168,000 / year

The Tax Manager, Transaction Advisory Services is an essential team member that will work to ensure engagements are executed timely and that client expectations are met, if not exceeded and support the overall delivery of the national TAS strategy. Reviews, assesses and advises clients regarding the tax computations reflected in their financial models, and assists clients in the quantitative and qualitative analysis of the tax data in their financial projections for the transaction.

24 days ago

Senior Director, Business Development Digital Realty Trust

New York, NY

$220,000–$250,000 / year

You will act as the global quarterback for financial services initiatives, working closely with enterprise customers, cloud providers, technology partners, and internal teams to define strategy, unlock new markets, and deliver differentiated solutions at scale. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.

24 days ago

Senior Director, Product Marketing - Azure Modernization & Agentic Operations Microsoft

New York, NY

$155,800–$277,200 / year

Curating high impact messaging and product themes and aligned to Microsoft’s vision — AI as both catalyst and accelerant for modernization, agentic modernization as the means of relieving decades of technical debt across existing apps and data, every app made AI ready, and the shift of operations to support a new class of agentic applications — and surfacing them consistently through a proactive content program tied to product innovation, partner expansion, major events and launches, solution milestones, and always-on initiatives for core audiences. Delivering sales enablement and field support — partnering with sales, partner, and engineering organizations on collateral for product announcements, portfolio changes and annual solution programs; building content that resonates with customer value and drives high field utilization; creating a feedback loop with Sales to ensure buy-in and continuous improvement; and joining pre-sales meetings with customers.

Today

Senior Product Marketing Manager Microsoft

New York, NY

$106,400–$203,600 / year

Masters Degree in in Marketing, Computer Science, Business or related field AND 3+ years experience in business OR Bachelors Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business OR equivalent experience. You will collaborate across product, engineering, business planning, finance, sales, partner, customer experience, analyst relations, and marketing teams to shape priorities, strengthen the portfolio strategy, and improve business outcomes.

Today

Sr. Director, Head of Integration Mgmt. Office and Post M&A Integrations Digital Realty Trust

New York, NY

$225,000–$250,000 / year

Prior experience establishing, leading, or transforming an Integration Management Office (IMO), managing multiple concurrent integrations, overseeing Day 1 readiness and Day 100 execution, and supporting publicly traded companies and executive leadership teams preferred. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.

24 days ago

Senior Director Software Engineering Discover Financial Services

New York, NY

$286,200–$326,700 / year

Our Senior Directors are technical people leaders who drive engineering strategy, guide complex architectural decisions, and translate business goals into impactful technology platforms. Architected and scaled Capital One’s frontline agentic banking ecosystem, driving technical transformation across customer service, remote support, and physical branch/Café environments outside the credit card domain.

8 days ago

Sr. Director, Applied Researcher Discover Financial Services

New York, NY

$350,000–$399,500 / year

PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 8 years of experience in Applied Research. Partner with a cross-functional team of applied researchers, data scientists, AI engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money.

8 days ago

Senior Technical Program Manager Microsoft

New York, NY

$119,800–$234,700 / year

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year. We are looking for a technically fluent program manager with experience in AI, prompt engineering, agent-based technologies, and modern Microsoft AI platforms — someone who can apply those capabilities to real operational problems and deliver measurable efficiency gains. .

Today

Senior Director - Ecosystem Risk & Integrity - Participant Consultations Discover Financial Services

New York, NY

$217,000–$247,700 / year

Execute International Commercial Strategy: Direct and oversee on-the-ground commercial execution and localized operations across multiple international regions outside the U.S. Synthesize Transactional Data into Actionable Strategy: Query, analyze, and translate complex transactional data into executive-level narratives, structured action plans, and data-backed business decisions. Operating at the intersection of client services, risk management, you will partner directly with senior executives and client-facing teams to identify opportunities, improve participant performance, and drive superior payment outcomes across authorizations, fraud, and disputes.

4 days ago

Senior Sales - Cross-Asset Derivatives Trading & Clearing Deutsche Börse Group

New York, NY

$220,000–$240,000 / year

You bring an expert-level knowledge of derivatives across multiple asset classes, with a pronounced focus on Fixed Income products (e.g., futures, options, repos), deep familiarity with Fixed Income derivatives, and a strong understanding of the OTC swap market, as well as an intricate understanding of the clearing ecosystem. • Serve as a key strategic liaison between the North American institutional client base and Eurexs global departments, including Product Design, Strategy, Marketing, Operations and Technology, ensuring client needs are effectively translated into actionable business initiatives.

24 days ago

Senior Director, Product Management - Consumer & Developer Experience Discover Financial Services

New York, NY

$245,100–$279,800 / year

Our team is scaling significantly across several core strategic pillars to drive impact across AI, platform infrastructure, and greenfield products: Developer Experience (DevX): Building AI tools and platforms that transform how our engineering teams build and operate software. Driven by a mission to create unparalleled digital connections, we deliver transformative, customer-centric experiences that empower users throughout their financial journeys while directly accelerating business growth.

6 days ago

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Senior Customer Service Jobs in Harrison, NJ

Senior Staff Full-stack Engineer – Customer Resiliency (Senior Director, IC) (Remote-Eligible) Discover Financial Services

Senior Director, Customer Success Housecall Pro

Senior Tax Professional – In-Store Intuit

Senior Director, Customer Support Celigo

Tax Senior Manager, International Tax Services Bdo Consulting

Tax Senior Manager, Private Client Services Bdo Consulting

Senior Director, Product Management - Enterprise Services & Supplier Product, Risk & Operations Discover Financial Services

Sr. Product Engineer – Web Services Esri

Global Employer Services Senior Manager-Global Equity Focused Bdo Consulting

Senior Director, Business Development Digital Realty Trust

Senior Director, Product Marketing - Azure Modernization & Agentic Operations Microsoft

Senior Product Marketing Manager Microsoft

Sr. Director, Head of Integration Mgmt. Office and Post M&A Integrations Digital Realty Trust

Senior Director Software Engineering Discover Financial Services

Sr. Director, Applied Researcher Discover Financial Services

Senior Technical Program Manager Microsoft

Senior Director - Ecosystem Risk & Integrity - Participant Consultations Discover Financial Services

Senior Sales - Cross-Asset Derivatives Trading & Clearing Deutsche Börse Group

Senior Director, Product Management - Consumer & Developer Experience Discover Financial Services

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