7,311 Results for

Senior Customer Service Jobs in Hoffman Estates, IL

Jobs

Senior Director, Customer Success Housecall Pro

Chicago, IL

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

30+ days ago

Global Employer Services Senior Manager-Employment Tax Bdo Consulting

Chicago, IL

$99,750–$262,500 / year

In this role, the GES Senior Manager will be charged with overseeing key metrics measurements with group performance, developing marketing material, networking and business development within their area of experience and for GES as a whole and specialization and recognizing potential changes in tax policy and applying new policies to tax compliance. This position provides review of written global payroll advice to clients, evaluates alternative courses of action to lessen global payroll burden and cost of compliance, and identifies potential changes in global payroll policy and regulations.

19 days ago

Senior Director, Performance Marketing Housecall Pro

Chicago, IL

Mastery of major advertising distribution networks, mobile attribution models, cross-channel web analytics, and automation suites (i.e. Google Ads, Meta Ads Manager, GA4, GTM, Funnel.io). • Drive innovation across the function by leveraging AI to inject intelligence into workflows and automate processes and continuously implementing emerging marketing platforms, ad models, and tech configurations.

30+ days ago

Sr. Account Executive - Purification Technologies Ecolab Inc.

Chicago, IL

$142,100–$213,200 / year

With a broad and innovative portfolio of purification technologies, global coverage and leading technical support, Ecolab Purification Technologies supports customers spanning pharma, nutraceuticals, nuclear, water and semiconductor electronics. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Today

Senior Tax Expert – Retail Intuit

Chicago, IL

$28–$36 / hour
Quick Apply

As a Tax Expert - TurboTax Store, you will focus on bringing in new customers and serving as their trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.”. Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos).

30+ days ago

Senior Tax Professional – In-Store Intuit

Oak Park, IL

$28–$36 / hour

30+ days ago

Senior Director, Business Development Digital Realty Trust

Chicago, IL

$220,000–$250,000 / year

You will act as the global quarterback for financial services initiatives, working closely with enterprise customers, cloud providers, technology partners, and internal teams to define strategy, unlock new markets, and deliver differentiated solutions at scale. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.

24 days ago

Senior Associate, Sales Performance Management KPMG

Chicago, IL

Help execute transformational projects with a scope of services that includes diagnostics/business cases, channel strategy and alignment, sales strategy, sales model and go-to market (GTM) design, sales through service process optimization, sales force skill building and development, sales performance measurement & rewards, sales tool and enablement that includes Customer Relationship Management (CRM)/SPM, sales culture and sales data and analytics. Experience with Customer Buying Patterns, Channel Strategy/Alignment, Sales Model Design Strategy, Sales Force Talent/Skill Building, Sales Performance Management/Incentives and Comissions, Sales Tools Enablement, Building High Performing Sales Cultures and Sales Analytics/Insights.

30+ days ago

Senior Product Manager - Remote PAR Technology

Chicago, IL

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

30+ days ago

Senior Associate, ServiceNow - ITSM KPMG

Chicago, IL

If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory. Lead presentations of key solution design, technology architecture concepts and demonstrations to client stakeholders as well as working as part of a team to implement solutions in an Agile-SCRUM framework by writing epics and user stories.

30+ days ago

Sr. Cloud Engineer Digital Realty Trust

Chicago, IL

$120,000–$140,000 / year

PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role partners closely with infrastructure, network, security, development, and operations teams to deliver scalable, highly available, and resilient cloud solutions that support critical business applications and services.

24 days ago

Senior Director - Ecosystem Risk & Integrity - Participant Consultations Discover Financial Services

Chicago, IL

$217,000–$247,700 / year

Execute International Commercial Strategy: Direct and oversee on-the-ground commercial execution and localized operations across multiple international regions outside the U.S. Synthesize Transactional Data into Actionable Strategy: Query, analyze, and translate complex transactional data into executive-level narratives, structured action plans, and data-backed business decisions. Operating at the intersection of client services, risk management, you will partner directly with senior executives and client-facing teams to identify opportunities, improve participant performance, and drive superior payment outcomes across authorizations, fraud, and disputes.

6 days ago

Senior Director, Product Management - Consumer & Developer Experience Discover Financial Services

Chicago, IL

$245,100–$279,800 / year

Our team is scaling significantly across several core strategic pillars to drive impact across AI, platform infrastructure, and greenfield products: Developer Experience (DevX): Building AI tools and platforms that transform how our engineering teams build and operate software. Driven by a mission to create unparalleled digital connections, we deliver transformative, customer-centric experiences that empower users throughout their financial journeys while directly accelerating business growth.

6 days ago

Senior Director, Mid-Market Sales & Account Management - Remote Motive

Chicago, IL

Remote

Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey.

30+ days ago

Senior Systems Engineer - GSI VAST Data

Chicago, IL

Strong expertise in enterprise infrastructure, cloud architecture, AI infrastructure, storage, networking, virtualization, and modern data platforms, with hands-on knowledge of technologies and protocols including Linux, Kubernetes, Docker, VMware, NFS, SMB/CIFS, S3, NVMe/TCP, RDMA, InfiniBand, Ethernet, and distributed systems. A consultative, self-driven mindset with a track record of building scalable programs, technical frameworks, and strategic partnerships that deliver lasting business impact, while maintaining a passion for emerging technologies in AI, cloud infrastructure, containers, networking, and distributed systems.

22 days ago

Senior Product Specialist, ePCR & Fire Software Sarnova

Chicago, IL

This role serves as a key operational partner to Product Management, Development, QA, and Support teams by maintaining product documentation, coordinating release readiness activities, tracking deliverables, and ensuring customer-facing communications remain accurate and current. The role helps maintain alignment across teams throughout the software development lifecycle while supporting product adoption through knowledge management, customer documentation, and training resources.

30+ days ago

Senior Developer Celigo

Chicago, IL

$125,000–$150,000 / year

This role focuses on implementing and optimizing integrations between ERP systems (such as NetSuite, SAP, or Microsoft Dynamics) and modern cloud-based applications (such as Amazon, Shopify, Salesforce, and HubSpot), while leveraging emerging capabilities like Celigo agentic services and MCP servers to enable intelligent automation and orchestration. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

17 days ago

Senior Director, MSP Channel Sales Sophos

Chicago, IL

Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. • Drive revenue and partner productivity: Own MSP bookings, recurring revenue, pipeline, forecast accuracy, partner-sourced and co-sell performance, product adoption, retention, churn management, and expansion across the MSP portfolio, protecting and growing the existing monthly recurring revenue base while accelerating new revenue.

17 days ago

Senior Machine Learning Data Scientist Extend

Chicago, IL

$135,000–$165,000 / year

Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extends best-in-class fraud detection. As a Senior ML Data Scientist, you will own the development of cutting-edge machine learning models based on signals and transactions from hundreds of millions of users to detect and prevent fraud, assess risk, and unlock business value.

20 days ago

Senior Director, Product Management- Global Payment Network Discover Financial Services

Chicago, IL

$245,100–$279,800 / year

The ideal candidate has deep experience running mission-critical, high-availability transaction-processing systems in payments or financial services, a track record of building platforms designed for products not yet imagined rather than re-architecting around todays requirements, and the organizational maturity to partner closely with peer domain owners, product, and risk/compliance stakeholders during a major platform migration and cutover. As part of the Global Payments Network Product team, you will help lead and own the core authorization domain that sits at the center of every transaction we process: authorization decisioning, rules and configuration, routing, resiliency, and trust (fraud/risk signaling, credential validation, tokenization).

6 days ago

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Senior Customer Service Jobs in Hoffman Estates, IL

Senior Director, Customer Success Housecall Pro

Global Employer Services Senior Manager-Employment Tax Bdo Consulting

Senior Director, Performance Marketing Housecall Pro

Sr. Account Executive - Purification Technologies Ecolab Inc.

Senior Tax Expert – Retail Intuit

Senior Tax Professional – In-Store Intuit

Senior Director, Business Development Digital Realty Trust

Senior Associate, Sales Performance Management KPMG

Senior Product Manager - Remote PAR Technology

Senior Associate, ServiceNow - ITSM KPMG

Sr. Cloud Engineer Digital Realty Trust

Senior Director - Ecosystem Risk & Integrity - Participant Consultations Discover Financial Services

Senior Director, Product Management - Consumer & Developer Experience Discover Financial Services

Senior Director, Mid-Market Sales & Account Management - Remote Motive

Senior Systems Engineer - GSI VAST Data

Senior Product Specialist, ePCR & Fire Software Sarnova

Senior Developer Celigo

Senior Director, MSP Channel Sales Sophos

Senior Machine Learning Data Scientist Extend

Senior Director, Product Management- Global Payment Network Discover Financial Services

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