117 Results for

Senior Customer Service Jobs in Jackson, MS

Jobs

New!

Jackson, MS4 days ago

Remote

$105,000–$141,750 Per Year

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation. The candidate will also be able to deploy fit for purpose workload in a Hybrid Cloud infrastructure, evolve from monolithic application to Cloud-Native API Microservices, and embrace an enterprise-wide DevOps discipline to deliver application faster.

Brandon, Mississippi15 days ago

Jackson, MS8 days ago

Remote

$97,500–$131,625 Per Year

Reporting to the Director, Solution & Customer Marketing as part of the Solutions and Customer Marketing team, and working closely with Growth Marketing, Product Management and Sales, you will lead the go-to-market (including messaging, collateral and launches) for a new AI solution that enable IT teams at some of the world’s largest organizations to modernize their infrastructure. + Understand Alternative Solutions to Improve Competitive Position: Actively understand alternative market solutions and accepted approaches that customers may employ to solve their challenges to continuously inform product strategy and tune strategic messaging that feeds campaigns, enablement and customer programing.

New!

Jackson, MS2 days ago

Remote

$185,700–$278,500 Per Year

They also own CXO Visionaries - Rubrik's exclusive, invitation-only community for Fortune 500 and Global 2000 CIOs, CISOs, and CTOs - running the full program from member recruitment and CXO Visionary profiles to speaking engagements at Rubrik CXO events, award recognition, and executive thought leadership opportunities. Own and operate the CXO Visionaries program end to end - Rubrik's exclusive, invitation-only community designed for C-level IT and security leaders including Fortune 500 and Global 2000 CIOs, CISOs, and CTOs.

Jackson, MS30+ days ago

Remote

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Jackson, Mississippi30+ days ago

Solve the Unsolvable: Use advanced software and schematics to troubleshoot complex hydraulic, electrical, and mechanical failures that stop others in their tracks. WMH Solutions | Southeast Territory (Mobile/Field-Based)Status: High-Priority Hire | No Flat Rates | Company Van Provided.

New!

Ridgeland, MS5 days ago

Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and Fastening - all uniquely designed to help companies operate better. Builds strong customer relationships by providing excellent service, acting as primary liaison between customer and Martin, and promptly addressing any problems or issues raised by the customer.

Jackson, MS30+ days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

Jackson, MS30+ days ago

This includes advancing services already attached to new product bookings, expanding non‑attach and whitespace Services opportunities, collaborating with partners to progress partner‑delivered engagements, and optimizing sales motions to maximize revenue across defined customer segments and Ideal Customer Profiles (ICPs). Close collaboration with cross‑functional teams, especially Product Sales, Professional Services, Product Management, and Partner leadership, is essential to jointly identify, shape, and close Services opportunities.

Jackson, MS21 days ago

Director will operate as a key cross-functional leader, working in close alignment with Product Sales, Professional Services, Partner Leadership, Product Management, and Executive Leadership to ensure alignment, forecast accuracy, and consistent execution against the company’s strategic and financial objectives. This role owns the enterprise‑wide global Services revenue number and is accountable for building, executing, and scaling a comprehensive Services Sales strategy that accelerates growth, expands services penetration, and strengthens Verint’s position across AMER, EMEA, and APAC.

Jackson, MS30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

New!

Jackson, MS2 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

New!

Madison, MS2 days ago

The CSR II will accurately process customer orders in anefficient manner to ensure customer demands are met and manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner. Develop system understanding and ease of use in Salesforce, DocuSign, TMS, Bourque, Workday, Concur, ADP, Nitro, Microsoft Office, The Training Exchange, and Global VMI as required.

New!

Pearl, MS2 days ago

This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs . You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

Canton, MS25 days ago

As a Customer Service Representative - State Farm Agent Team Member with Arnel Bolden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We stay actively involved in the community by supporting local organizations, providing scholarships to students, offering meals during the holidays, and supporting teachers and administrators at local schools.

Madison, MS22 days ago

As a Customer Service Representative - State Farm Agent Team Member with Robin Covington - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

New!

Brandon, MS2 days ago

You are good at:* Selling products to customers* Providing excellent customer care* Communication and friendly conversation* Performing at a quick pace while having fun* Working as part of a team to accomplish daily goals* Coming up with great ideas to solve problems* Thinking quickly and offering suggestionsGreat if you have:* Retail and customer service experience* Sales associate or cashiering experience* High school diploma or equivalent* Motivation to advance in your career!* Willingness to learn and have fun! Physical Requirements:* Ability to stand and/or walk for up to 8 hours* Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift* Occasionally lift and/or carry up to 60 pounds from ground to waist level* Push/pull with arms up to a force of 20 pounds* Bend at the waist with some twisting up to one hour a shift* Grasp, reach and manipulate objects with hands.

New!

Byram, MS5 days ago

Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers . Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.

Maddison, MS30+ days ago

As a Customer Service Representative - State Farm Agent Team Member with John Wall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Jackson, Mississippi30+ days ago

As a Senior Mechanic/Technician, you’ll play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting-edge equipment. Independence & Field ExpertiseHit the Road: Start your workday from home, servicing customers on-site in a company-provided van with the latest tools & diagnostic technology.

New!

Madison, MS2 days ago

The CSR II will accurately process customer orders in an efficient manner to ensure customer demands are met and manage customer complaints and issues and be empowered to resolve issues in a timely and professional manner. Develop system understanding and ease of use in Salesforce, DocuSign, TMS, Bourque, Workday, Concur, ADP, Nitro, Microsoft Office, The Training Exchange, and Global VMI as required.

Pearl, MS24 days ago

As a Customer Service Representative - State Farm Agent Team Member with Jason Quin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’m a proud Jackson State University graduate and deeply rooted in my community — actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth-building education.

Ridgeland, MS17 days ago

ROLE DESCRIPTION: As an Customer Service Representative - State Farm Agent Team Member for Ken Jones - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Jackson, MS30+ days ago

Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

New!

Pearl, Mississippi5 days ago

If you have a rich background in sales, customer service, or in roles requiring dynamic interaction like the military, sports, healthcare, teaching, or first responders, and possess experience in leadership, management, training, or teaching with a profound commitment for mentoring, you are the ideal candidate for this impactful role. Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions.

Keesler AFB, MS30+ days ago

Part-time

We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.

Flowood, MS11 days ago

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Jackson, MS30+ days ago

Flowood, MS24 days ago

Maintain excellent customer service with hospitals/customers through communication and documentation of orders; preparation and documentation of products for delivery; arranging most effective and timely delivery of products. Confident, Self-disciplined, innovated individual who primarily controls established goals from start to finish with a strong demand for high quality and a sense of urgency.

Jackson, MS18 days ago

Perform maintenance, inspection, repairs, diagnostics on vehicle fleet assets which include electrical, mechanical, pneumatic systems, gas and diesel engines, mobile hydraulic systems utilized on aerial devices, digger derricks, medium/heavy duty trucks, light duty vehicles, forklifts and off-road equipment. Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.

MS20 days ago

Disabled Veteran Solutions (DVS) is seeking dedicated and professional Inbound Customer Service Representatives to support government-based programs across security, health & human services, and state benefits. Disabled Veteran Solutions is a nationally recognized leader in business process outsourcing and a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

Brandon, Mississippi12 days ago

As a Senior Sales Representative, you'll manage your territory by developing strong relationships with business owners and decision-makers while driving consistent sales growth. Meet with business owners and decision-makers to understand their needs and present tailored supplemental insurance solutions that protect their employees and strengthen their benefits package.

New!

Byram, MS3 days ago

Preferred Qualifications : High School Diploma or GED equivalent with 2+ years of experience in semi-trailer maintenance and repair, or equivalent combination of education and experience, or military equivalent. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

New!

Byram, MS2 days ago

While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. Your contact with every Customer plays an essential role helping us create smiles by making lives easier.

New!

Florence, MS2 days ago

Jackson, MS16 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

Jackson, MS16 days ago

Remote

$80,000–$100,000 Per Year
Full-time

Stennis, MS30+ days ago

Position Summary: The Senior Diesel & Heavy Equipment Mechanic serves as a master mechanic responsible for diagnosing, repairing, and overseeing complex maintenance actions across NSW diesel, heavy equipment, and tactical vehicle fleets. ASE Master Mechanic certification in Medium Heavy Trucks or Military Tactical Wheeled Vehicles (May be waived with 5 years as a depot level shop lead mechanic or supervisor) .

Jackson, MS15 days ago

Remote

$90,000–$110,000 Per Year
Full-time

Jackson, MS30+ days ago

Remote

$85,000–$105,000 Per Year
Full-time

Keesler Airforce Base, Mississippi30+ days ago

The Senior Program Manager serves as a trusted advisor to the client and leads multidisciplinary teams in achieving program objectives efficiently, effectively, and in full alignment with contractual and regulatory requirements. The Senior Program Manager is responsible for providing strategic leadership, direction, and oversight for highly complex, large-scale programs within the federal government contracting environment.

New!

Jackson, MS1 day ago

Remote

$125,000–$168,750 Per Year

The role partners closely with GTM and People leaders to translate business strategies into hiring plans, with a primary focus on Sales and other GTM roles across all levels. + Develop and implement scalable hiring strategies and recruiting programs for priority GTM segments, including pipeline initiatives, sourcing strategies, referral campaigns, and talent communities.

Jackson, MS23 days ago

Remote

$50,000–$65,000 Per Year
Full-time

Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

Jackson, MS10 days ago

Remote

$50,000–$70,000 Per Year
Full-time

New!

Pearl, MS2 days ago

We?maintain?asafety-first culture in which CBRE employees return home in the same conditionin which they reported to work.?We're?looking for askilled andforward-thinking Senior Maintenance Manager(SMM) to join our growing team as we work to service one of theworld's largest online retailers.??. CBRE team and?is?responsible?for?all aspects of performance, as well asclient relationships.?They lead the execution of the overall preventivemaintenance process,?monitor?compliance to the metrics daily, and guide theirteam to provide immediate resolution to equipment downtime.

Flowood, MS9 days ago

By partnering closely with HR Business Partners and senior leaders, this position strengthens leadership pipelines, enhances succession readiness, and drives effective internal mobility. This role ensures disciplined, consistent, and data-driven talent decisions across the organization, aligning leadership capability with business strategy and future workforce needs.

Ridgeland, Mississippi30+ days ago

Supervision of the coordination of project logistics and approach to fieldwork completion, during fieldwork activities, and oversees PM I, Staff PM and Assistant Staff PM during pre-fieldwork, during fieldwork, and post fieldwork activities. ECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025).

Jackson, MS8 days ago

Remote

Job Overview: As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex mainframe modernization projects for Rocket’s full product suite, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Ridgeland, MS30+ days ago

This position is ideal for a seasoned claims professional who can manage a full caseload independently while delivering high-quality service to our clients. About the Role We are seeking an experienced Senior Workers’ Compensation Claims Adjuster to join our growing team.

Flowood, MS19 days ago

In close partnership with HR Business Partners, Talent Management, and business leaders, the Senior Manager ensures recruiting efforts align with business priorities and future capability needs while delivering an exceptional candidate experience grounded in Respectful Relationships and Empowered Service. This role ensures consistent, high-quality hiring outcomes through a disciplined, scalable, and data-driven approach, while strengthening proactive talent pipelines across experienced and early career talent.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Senior Customer Service job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Senior Customer Service Jobs in Jackson, MS

Senior Customer Solutions Engineer Rocket Software

Customer Service Representative Community Choice Financial Family of Brands

Senior Solution & Customer Marketing Manager Rocket Software

Senior CXO Customer Advocacy Manager Rubrik

Senior Project Manager (Professional Services) Rocket Software

Senior Field Service Technician | Master Mechanic & Mentor WMH

Industrial Customer Service Representative Martin Supply

Senior Manager of Proposal Writing (US State & Local Health and Human Services) Maximus

Services Sales Sr. Director Verint Systems, Inc.

Sr. Director, Global Services Sales Verint Systems, Inc.

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Service Representative U Haul

Representative II-Customer Service Westlake Services

Customer Service Representative Circle K Stores

Customer Service Representative - State Farm Agent Team Member Arnel Bolden - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Robin Covington - State Farm Agent

Customer Service Representative, Full or Part Time Circle K Stores

Customer Service Representative RB Global

Customer Service Representative - State Farm Agent Team Member John Wall - State Farm Agent

Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery WMH

Representative II-Customer Service Westlake Corporation

Customer Service Representative - State Farm Agent Team Member Jason Quin - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Ken Jones - State Farm Agent

Customer Service Representative - State Farm Agent Team Member John Lucas - State Farm Agent

Senior Sales Representative Alleviation Enterprise LLC

Representative, Customer Service LCI

Customer Service Representative - State Farm Agent Team Member Malcolm Houston - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Zack Jordan - State Farm Agent

Customer Service Supervisor Mississippi Blood Services

Transportation Mechanic Helper - Transportation Mechanic Sr. (Jackson, Mississippi, United States) Entergy

Inbound Customer Service Agent Disabled Veteran Solutions

Senior Sales Representative Executive Financial Partners LLC

SR Trailer Technician J.B. Hunt Transport

Customer Service Rep(05942) - S Siwell Rd Domino's Pizza LLC

Customer Service Rep(05916) - Hwy 49 Domino's Pizza LLC

Senior Account Manager - Commercial Lines Insurance Office of America

Senior Account Manager (Fully Remote) Insurance Office of America

Senior Diesel & Heavy Equipment Mechanics Seventh Dimension

Senior Account Manager- Commercial Insurance Insurance Office of America

Senior Account Manager- Commercial Insurance (Remote) Insurance Office of America

Senior Program Manager Cayuse Holdings

Senior Manager, Talent Acquisition Rocket Software

Senior Account Associate- Commercial Insurance Insurance Office of America

Senior Account Associate- Commercial Insurance (Remote) Insurance Office of America

Sr. Maintenance Manager CBRE

Senior Manager, Talent Management Ergon, Inc

Environmental Senior Project Manager - Natural Resources ECS Ltd

Senior Project Manager Rocket Software

Senior Workers Compensation Claims Adjuster Staffers Inc.

Senior Manager, Talent Acquisition Ergon, Inc

Resume Resources