110 Results for

Senior Customer Service Jobs in Jacksonville, IL

Jobs

New!

Springfield, IL6 days ago

Remote

$75–$80 Per Hour

Lead the administration and configuration of the ServiceNow platform, focusing on CMDB, Incident, Change, Problem, Service Catalog, and Service Level Management modules. You will work closely with IT and business stakeholders to develop and implement strategies that improve service management processes and leverage the full capabilities of the ServiceNow platform.

New!

Springfield, IL6 days ago

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

Springfield, IL30+ days ago

$15–$22.58 Per Hour

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Springfield, IL30+ days ago

$15.75–$18.50 Per Hour

Springfield, IL30+ days ago

Remote

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. + Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

Springfield, Illinois22 days ago

Remote

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.

Springfield, IL30+ days ago

$15–$22.57 Per Hour

Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity._.

Springfield, IL27 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Springfield, IL30 days ago

Remote

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Collaborate with cross-functional teams including sales, marketing, technical experts, and graphic designers to develop comprehensive proposals.

New!

Springfield, IL6 days ago

Director will operate as a key cross-functional leader, working in close alignment with Product Sales, Professional Services, Partner Leadership, Product Management, and Executive Leadership to ensure alignment, forecast accuracy, and consistent execution against the company’s strategic and financial objectives. This role owns the enterprise‑wide global Services revenue number and is accountable for building, executing, and scaling a comprehensive Services Sales strategy that accelerates growth, expands services penetration, and strengthens Verint’s position across AMER, EMEA, and APAC.

Springfield, IL30+ days ago

This includes advancing services already attached to new product bookings, expanding non‑attach and whitespace Services opportunities, collaborating with partners to progress partner‑delivered engagements, and optimizing sales motions to maximize revenue across defined customer segments and Ideal Customer Profiles (ICPs). Close collaboration with cross‑functional teams, especially Product Sales, Professional Services, Product Management, and Partner leadership, is essential to jointly identify, shape, and close Services opportunities.

Springfield, IL30+ days ago

Full-time

Experience supporting network systems, including Microsoft Active Directory, TCP/IP, DNS, DHCP, WINS, anti-virus software setup, Windows Updates, IIS, and Terminal Services. OBIX, a business unit of Clinical Computer Systems, Inc. (CCSI), specializes in developing and supporting the OBIX Perinatal Data System, a comprehensive software solution designed for labor and delivery departments in hospitals.

Jacksonville, Illinois14 days ago

$16–$16.50

And it means strong vendor relations so we can provide our customers with great product and values every day. We promote from within and have lower-than-average turnover — meaning you’ll join a stable team with supportive leadership.

Springfield, IL30+ days ago

In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._. _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.

Springfield, IL30+ days ago

Remote

Performs programming of control applications using various software tools to support operator work stations, DDC field panels and third-party integration devices connected through multiple communications protocols. Ability to create and present effective presentations on processes, procedures, technology and soft skill topics to all internal departments, large group of employees, clients, and/or management.

Springfield, IL30+ days ago

Remote

Manager, you will manage a team responsible for facilitating medium to large, complex, cross-functional projects and programs and the associated team. + Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

Springfield, IL30+ days ago

Remote

The DBM reports to the Regional Business Director and works collaboratively across matrix of Commercial, Medical, Access organizations, for example Regional Marketing (RMK), and Access and Reimbursement Managers (ARM) and other field roles in the new Commercialization model to appropriately address customer needs and ensure that BMS delivers on set sales targets. + As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of Qualified Driver, as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver's license in good standing issued by your state of residence; and 3) a driving risk level deemed acceptable by the Company.

Springfield, IL30+ days ago

Remote

$131,625–$165,750 Per Year

Our Enterprise Suite division is looking for dynamic Services Sales Executive to engage with Micro Focus clients in the Americas to provide expert, advisory and technical integration services that maximize customer ROI - with Services revenue approximately $500k--2M or transition/ transformation for a more complex $2M- 10M deal. + Uses specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area.

Springfield, IL30+ days ago

Remote

$185,600–$255,200 Per Year

Since OMS is the “hub” for all consumer transactions, order routing, payment processing, and flexible fulfillment capabilities such as buy-online-pickup-in-store and fulfillment of online orders from store inventory, this role will be at the center of Under Armour’s strategic vision for direct-to-consumer growth. + Directly drives impacts to revenue and consumer brand impressions by enabling seamless consumer experiences; either through direct development of OMS capabilities or through supporting other initiatives that require touchpoints with OMS.

Springfield, IL30+ days ago

Remote

Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department. + Account Strategic Initiatives Implementation: Implement strategic initiatives across client accounts, focusing on process improvements, contract optimization, and service enhancements.

Springfield, IL30+ days ago

Remote

This team comprises several sub-teams, including: the Account & Privacy team, which enables customers to set up and manage their accounts, profiles, preferred settings, and privacy controls; and the Subscription Services (SSP) sub-team, which creates the platform that allows customers to discover and purchase Ford's digital services. Integrated Services creates and markets new customer products and experiences by integrating hardware, software, and services across Ford Blue, Model e, Ford Pro and Lincoln.

Springfield, IL30+ days ago

Remote

As a Senior Product Manager on the Fleet Management product team, you will be responsible for creating a world class user experience that focuses on driving outcomes and providing data for fleet managers. Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro.

Springfield, IL30+ days ago

Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. + Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

Springfield, IL30+ days ago

$135,180–$163,801 Per Year

As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company. Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

Springfield, Illinois7 days ago

This talented team addresses pressing issues for our multinational clients and assists with all aspects of transfer pricing advisory and documentation services including; transfer pricing planning with a focus on the creation of new transfer pricing structures; transfer pricing for supply chain restructurings; and US and global transfer pricing documentation. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion.

New!

Springfield, Illinois4 days ago

Springfield, IL30+ days ago

Successful definition, implementation and delivery of complex programs that requires cross-functional collaboration and inter-dependencies between a group of projects and/or related activities within the constraint of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. + Organize, direct and coordinate cross-functional activities to focus corporate resources on the successful delivery and implementation of the desired results for a defined corporate program and/or strategic initiative.

Springfield, IL30+ days ago

Remote

$97,900–$133,500 Per Year

Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

Springfield, IL30+ days ago

Remote

$77,000–$105,100 Per Year

Ability to lead a team of sales associates and train them in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups.

Springfield, IL30+ days ago

Remote

$105,000–$141,750 Per Year

In this role, you will leverage your technical expertise and sales acumen to engage with customers, understand their challenges, and deliver tailored solutions for IBMi workloads across on-premises and cloud environments. + Utilize in-depth knowledge of IBMi technologies and cloud platforms (AWS, Azure, Google Cloud, Skytap, etc.) to support customers digital transformation and modernization efforts.

New!

Springfield, Illinois1 day ago

Springfield, IL30+ days ago

Remote

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success.

Springfield, IL30+ days ago

$121,600–$173,700 Per Year

Commercial Transaction provides legal advice, counsel and services to domestic and international businesses in support of customer, vendor, supplier, and strategic relationships, including drafting and negotiating contracts, participating in and providing input on business strategy, and otherwise acting as primary day-to-day legal contacts for business clients. The Senior Legal Counsel reviews and negotiates commercial agreements with external parties on behalf of the business, protecting the business’ interests and ensuring that contracts are compliant.

Springfield, IL30+ days ago

This includes, but is not limited to education and training requirements, reporting and intake protocols, monitoring and implementation of new or changing regulatory requirements, risk assessment and audit execution, risk treatment plans, policy and procedure maintenance, response and investigation procedures and compliance expectations. + Participate in the development and implementation of the enterprise’s risk strategy for effective risk and compliance program governance; intended to strategically and proactively mitigate risk, and promptly detect and correct instances of non-compliance.

Springfield, IL30+ days ago

Remote

$105,000–$141,750 Per Year

Rocket Software Sales Engineers are experienced technical professionals with an extensive enterprise software sales background who can successfully be the technical sales lead on software sales opportunities to progress and close business, and must function well as a member of a dynamic team, while having the ability to work independently to progress and close business. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow.

Springfield, Illinois30+ days ago

$116,860–$156,050 Per Year

Responsibilities: Maintain a safe and secure work environment through active participation in site planning, Safety Plan review, JHA approvals, on-site tool box talks and conducting site walks with the Lead Construction Manager. Ensures the Change Management process on the project from RFI Affect Letters, Drawing Revisions, and Client Directives from issuance to resolution is maintained and executed with accuracy and timeliness.

Springfield, IL30+ days ago

Remote

$138,915–$185,220 Per Year

Utilizes functional uses cases across, NAO, Product, Sales, IT and Finance, establishes the vision and strategic direction for assigned units, and leads the development and implementation of strategic plans, process, and organizational initiatives. Learns and develops further knowledge of new technologies and selling points which includes enhancing expertise in the company's entire product suite.

Springfield, IL30+ days ago

Remote

Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities.

Springfield, IL30+ days ago

Remote

Springfield, IL30+ days ago

Remote

$86,300–$118,700 Per Year

Sole Source or Single Source Justification form if applicable, Statement of Work) required prior to the development of a Request for Proposal (RFP), Creating an RFP package tailored to the product or service being procured, Determining the appropriate Federal Acquisition Regulations (FAR) ,Defense Federal Acquisition Regulations Supplement (DFARS) clauses and Special Prime Contract Terms and Conditions applicable to the procurement and correct interpretation and application each, Negotiating all elements of the Subcontract that results in holding Subcontractors accountable and providing adequate protection for both Humana Government Business and the Government, Analyzing Subcontractor proposals packages for completeness ,responsiveness and reasonableness, including Change Order proposals, Conducting Cost analyses and Price analyses, and maintaining all other required procurement file documentation in a manner that will pass a CPSR. To ensure Hybrid Office/Home associates’ ability to work effectively, the self-provided internet service of Hybrid Office/Home associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

New!

Springfield, Illinois3 days ago

Springfield, IL30+ days ago

Remote

$106,900–$147,000 Per Year

To ensure Home or Hybrid Home/Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. The Sr Full Stack Engineer Is involved in all stages of software development, including front-end development, back-end development, database integrations, network and hosting management, user interface, user experience, and back-end server management.

Springfield, IL30+ days ago

Remote

$97,900–$133,500 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Springfield, IL30+ days ago

Remote

$89,000–$121,400 Per Year

Process Improvement: Devise improvements to current procedures, conduct complex workflow analyses, and recommend quality enhancements to support agile delivery teams. The Sr SDET will begin to influence the department’s strategy and will make decisions on moderately complex to complex issues regarding the technical approach for project components, performing work without direct supervision.

Springfield, IL30+ days ago

Remote

$86,300–$118,700 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. + Analyze business requirements and complex issues, conduct research, and provide regulatory guidance to business partners, Law, Risk, and Compliance associate and leaders with regard to federal and state implementations.

Springfield, IL30+ days ago

Remote

$94,900–$130,500 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. This role will collaborate closely with CenterWell leadership and senior leaders across our Primary Care, Home, and Pharmacy businesses to advance delivery of personalized and integrated care that improves experience, quality, and outcomes while addressing some of the segments’ most important opportunities and challenges.

Springfield, IL30+ days ago

Remote

$106,900–$147,000 Per Year

Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. The Senior Genesys Cloud Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Springfield, IL30+ days ago

Remote

$89,000–$121,400 Per Year

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it.

Springfield, IL30+ days ago

Remote

$168,000–$231,000 Per Year

This position will focus on supporting Humana’s internal pharmacy benefit manager and pharmacy in the following areas: + Provide legal support for strategic initiatives, including contract negotiations with pharmaceutical manufacturers and ERISA self-funded employee welfare benefit plans. This Senior Counsel role is responsible for providing counsel on a wide range of matters related to PBM and pharmacy services, including regulatory compliance; contract drafting, negotiation, and management; and risk management.

New!

Springfield, Illinois6 days ago

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Senior Customer Service Jobs in Jacksonville, IL

Jobs

Senior ServiceNow Administrator - RemoteDivIHN Integration Inc

Medical Sales Representative - Post-Acute CareMedline Industries - Transportation & Operations

Representative. II, Customer Service Order ProcessingCardinal Health

Representative, Customer Service - New Patient CareCardinal Health

Senior Project Manager (Professional Services)Rocket Software

Sage Intacct Customer Support Senior AssociateBaker Tilly Advisory Group, LP

Representative II, Customer Service OperationsCardinal Health

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Senior Manager of Proposal Writing (US State & Local Health and Human Services)Maximus

Sr. Director, Global Services SalesVerint Systems, Inc.

Services Sales Sr. DirectorVerint Systems, Inc.

Technical Customer Service RepresentativeClinical Computer Systems, Inc.

Customer Service RepresentativeQik n EZ

Associate Customer Service RepresentativeHighmark Health

ES Systems Sr. Engineer - RemoteCBRE

Senior Program Manager - Healthcare Construction Projects (Remote)CBRE

Senior District Business Manager, Neuroscience- Cobenfy - St. LouisBristol Myers Squibb

Senior Account ExecutiveRocket Software

Sr Manager, Omni Channel SolutionsUnder Armour, Inc.

Sr Contract Manager- US remoteCBRE

Sr. Product ManagerFord Motor Company

Senior Product Manager – Fleet Management UXFord Motor Company

Senior Business Systems Analyst (PeopleSoft Accounts Receivable)Highmark Health

: Senior Therapeutic Area Specialist, Neuroscience/MS (TAS)Bristol Myers Squibb

Transfer Pricing Senior ManagerBaker Tilly Advisory Group, LP

Senior Manager, Data ArchitectureBaker Tilly Advisory Group, LP

Senior Program Manager - Federal and Government MarketsHighmark Health

Senior Data ManagerHumana

Senior Manager, MarketPoint SalesHumana

Senior Sales EngineerRocket Software

Sr. Manager - Quality ManagementBaker Tilly Advisory Group, LP

Sr. Account Coordinator (Remote)CBRE

Senior Counsel, Biopharma Solutions & Strategic SourcingCardinal Health

Senior Risk Partner - Compliance OfficerHighmark Health

Senior Sales Engineer - Mainframe and z/OSRocket Software

Senior Project Manager-Commercial Construction ProjectsENFRA LLC

Sr Specialized Sales- SecurityLumen

Senior Client ExecutiveXerox

Sr. Client Executive Sales - IT SolutionsXerox

Senior Contract Management ProfessionalHumana

Senior Consultant, Tekion ImplementationBaker Tilly Advisory Group, LP

Sr Full Stack EngineerHumana

Senior Informaticist, Strategic Trend PartnershipsHumana

Sr SDET - AIHumana

Senior Compliance ProfessionalHumana

CenterWell Strategy & Operations Senior ConsultantHumana

Senior Genesys Cloud Engineer remoteHumana

Senior Financial Analytics ProfessionalHumana

Senior Counsel - Pharmacy SolutionsHumana

Capital Projects and Real Estate Advisory SeniorBaker Tilly Advisory Group, LP

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