6,662 Results for

Senior Customer Service Jobs in Jamaica Plain, MA

Jobs

Senior Director, Customer Support Celigo

Boston, MA

$175,000–$210,000 / year

You know how to deploy AI-assisted support workflows, self-service knowledge systems, and intelligent automation, and you have a clear perspective on the limits of responsible AI use in customer-facing contexts. • Celigo is a leading intelligent automation platform that puts the power of automation in the hands of every team, unifying workflows from the predictable to the fully agentic in a single platform.

19 days ago

Senior Director, Customer Success Housecall Pro

Boston, MA

$135,000–$150,000 / year

With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. You work cross-functionally with other leaders to ensure seamless service delivery, advocate for customer needs, and contribute to overall business growth.

2 days ago

Tax Senior Manager, Core Tax Services Bdo Consulting

Boston, MA

$146,000–$200,000 / year

Significant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required. Performs tax planning, preparation and research for pass through entities (S-corps, LLCs, Partnerships) and the business owners’ individual returns, which may include estates, trusts and charitable entities.

27 days ago

Tax Senior Manager, International Tax Services Bdo Consulting

Boston, MA

$99,750–$262,500 / year

Work with Specialized Tax Services and International Tax Partners, Local Office Managing Partner and local and regional Business Development Managers to develop and execute an effective marketing plan. Additionally, the International Tax Senior Manager is a critical part of the office’s / region’s Tax Services leadership team and in this capacity will act as source for guidance on international tax questions and issues.

21 days ago

Senior Manager, R&D Biomechanical Engineering - Shark Beauty and Personal Care SharkNinja

Needham, MA

$127,500–$170,000 / year

We're looking for a Senior Manager of R&D Biomechanical Engineering who wants to be at the center of that: leading the technical direction of breakthrough products, building a team of exceptional engineers, and shaping how Shark's next generation of skincare technology gets made. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.

30+ days ago

Sr Maintenance Technician Smurfit Westrock

Devens, MA

$35–$40 / hour

The benefits for this role may include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 10 days of paid vacation, and 11 days of paid holidays, subject to annual change. As priorities demand, performing emergency breakdown maintenance as necessary to support plant operations including preventive maintenance activities such as lubricating, measuring wear, measuring positions, repositioning components; and observing operations, vibrations, and noise levels.

4 days ago

Senior Engineering Manager, athenaCollector Athenahealth

Boston, MA

$164,000–$280,000 / year

We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. If you are passionate about combining strong technical depth with people leadership and you take pride in clear goals, accountable delivery, and continuous improvement, you’ll help us advance healthcare technology in meaningful ways.

4 days ago

Sr Project Manager PDS Projects *US AMR-Jones Lang LaSalle Americas, Inc.

Andover, MA

This leadership role requires developing project budgets including hard and soft costs with firm knowledge of construction cost/benefit analysis while being an active leader in cost savings/avoidance with ability to perform negotiations and value engineering. What this job involves: As a Senior Project Manager – Account Lead at JLL, you will be directly responsible for overall project management delivery on account while supporting clients with Capital Plan development, Program Scope, and assigning proper resources.

3 days ago

Senior Vice President, Tax Reporting & Compliance Manager BNY

Westborough, MA

In this role, you’ll make an impact in the following ways: Lead multiple teams of Regulatory Administration and Filings staff providing clients with legal guidance on SEC filings such as prospectuses, proxy statements, and board minutes. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

15 days ago

Sr. Cloud Engineer Digital Realty Trust

Boston, MA

$120,000–$140,000 / year

PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role partners closely with infrastructure, network, security, development, and operations teams to deliver scalable, highly available, and resilient cloud solutions that support critical business applications and services.

26 days ago

Senior Machine Learning Data Scientist Extend

Boston, MA

$135,000–$165,000 / year

Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extends best-in-class fraud detection. As a Senior ML Data Scientist, you will own the development of cutting-edge machine learning models based on signals and transactions from hundreds of millions of users to detect and prevent fraud, assess risk, and unlock business value.

22 days ago

Senior Data Platform Engineer, Enterprise Merchant Integrations Extend

Boston, MA

$155,000–$170,000 / year

Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extends best-in-class fraud detection. Build on our failure-capture and file-return capabilities to deliver a framework that turns validation and processing errors into clear, actionable reports for data providers and the engineers operating the integration.

22 days ago

Senior Director, Product Management (Fintech) Housecall Pro

Boston, MA

A rich portfolio of active, self-directed exploration showing either an exceptional breadth of cross-functional interests or a profound depth of specialized mastery; alongside the personal resilience to learn from scratch, and successfully thrive in ambiguity. You are accountable for the outcomes that define this domain, including attach and usage, payments GMV, net take and losses, and you lead by prioritizing the solutions our Pros and internal customers actually need over delivering features.

2 days ago

Senior Solutions Architect Celigo

Boston, MA

$140,000–$165,000 / year

Be assigned to consulting projects to work directly with customers on their short- and long-term integration projects to provide high-level architecture designs, roadmaps, and be the subject matter expert on how best to utilize Celigo products. • Provide design documents, business process assessments, change orders, and other deliverables during customer projects in the Solution Architect role, working with a project team and project manager.

19 days ago

Director, Buildings and Grounds - Senior Living Springhouse - a HumanGood community

Boston, MA

$100,000–$110,000 / year

Reporting to the Executive Director, the DBG develops departmental plans, manages operating and capital resources, leads assigned team members and contractors, maintains regulatory and life-safety compliance, coordinates emergency response, and partners with residents and community leaders to support service quality and uninterrupted community operations. The role is responsible for maintaining safe, reliable, clean, functional, and well-maintained buildings and grounds, while directing functions that may include maintenance, plant operations, housekeeping, laundry, transportation, security, groundskeeping, renovation, and capital improvement activities.

11 days ago

Senior Systems Engineer - GSI VAST Data

Boston, MA

Strong expertise in enterprise infrastructure, cloud architecture, AI infrastructure, storage, networking, virtualization, and modern data platforms, with hands-on knowledge of technologies and protocols including Linux, Kubernetes, Docker, VMware, NFS, SMB/CIFS, S3, NVMe/TCP, RDMA, InfiniBand, Ethernet, and distributed systems. A consultative, self-driven mindset with a track record of building scalable programs, technical frameworks, and strategic partnerships that deliver lasting business impact, while maintaining a passion for emerging technologies in AI, cloud infrastructure, containers, networking, and distributed systems.

24 days ago

Senior Product Manager, Salesforce Flywire

Boston, MA

$142,000–$177,000 / year

The Product Manager will shape the future of our Go To Market systems by partnering with key stakeholders, product managers, and cross functional engineering teams to design and build technical platforms that enable the development and integration of numerous applications, products or services. 5+ years in a Product leadership role - experience eliciting, analyzing, and documenting requirements, authoring user stories and acceptance criteria, building process flows, and creating other associated artifacts to inform software engineers and the development needs.

2 days ago

Senior Director, Enterprise AI & Architecture Flywire

Boston, MA

$200,000–$250,000 / year

Strong understanding of Generative AI concepts and implementation patterns, including LLMs, RAG pipelines, agentic AI frameworks, enterprise ML deployment patterns, SLMs, embeddings, prompt engineering, retrieval-augmented generation, vector databases, semantic search, evaluation frameworks, and enterprise knowledge integration. 15+ years of progressive technology leadership experience, including senior responsibility for engineering, architecture, platforms, data, infrastructure, automation, AI, digital transformation, or enterprise technology delivery, including 5+ years managing multi-disciplinary engineering or architecture teams.

2 days ago

Senior Application Security Engineer Starburst

Boston, MA

$175,000–$215,000 / year

Own vulnerability management for everything we ship across our self-managed enterprise platform and SaaS product — container images, third-party dependencies, and first-party code — automating detection, triage, and routing, and advancing remediation through reachability/exploitability analysis and attack-surface reduction. This is deep, hands-on engineering work: youll build secure-by-default patterns into how our engineers design and ship, embed security controls earlier in the development lifecycle, and create the automation that lets you cover a large engineering organization.

30+ days ago

Senior Vice President (Large Deals) - Remote SoftServe

Boston, MA

Remote

$211,000–$333,000 / year

The Senior Vice President – Large Deals is an executive leadership role responsible for building relations with the indirect deal channels: Deal advisors, Management consulting companies, PE firms and any other channel to drive deal pipeline generation of large deals (>25M). Build, deepen, and sustain relations with the indirect deal channels: Deal advisors, Management consulting companies, PE firms and any other channel to drive deal pipeline generation of large deals (>25M).

2 days ago

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Senior Customer Service Jobs in Jamaica Plain, MA

Senior Director, Customer Support Celigo

Senior Director, Customer Success Housecall Pro

Tax Senior Manager, Core Tax Services Bdo Consulting

Tax Senior Manager, International Tax Services Bdo Consulting

Senior Manager, R&D Biomechanical Engineering - Shark Beauty and Personal Care SharkNinja

Sr Maintenance Technician Smurfit Westrock

Senior Engineering Manager, athenaCollector Athenahealth

Sr Project Manager PDS Projects *US AMR-Jones Lang LaSalle Americas, Inc.

Senior Vice President, Tax Reporting & Compliance Manager BNY

Sr. Cloud Engineer Digital Realty Trust

Senior Machine Learning Data Scientist Extend

Senior Data Platform Engineer, Enterprise Merchant Integrations Extend

Senior Director, Product Management (Fintech) Housecall Pro

Senior Solutions Architect Celigo

Director, Buildings and Grounds - Senior Living Springhouse - a HumanGood community

Senior Systems Engineer - GSI VAST Data

Senior Product Manager, Salesforce Flywire

Senior Director, Enterprise AI & Architecture Flywire

Senior Application Security Engineer Starburst

Senior Vice President (Large Deals) - Remote SoftServe

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