5,290 Results for

Senior Customer Service Jobs in Lawrence, MA

Jobs

Waltham, MA

Remote

$60,000–$70,000 / year

Client is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports).

1 day ago

North Waltham, MA

Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. Cross-Functional Collaboration: Work closely with electrical, software, controls, manufacturing, and quality engineering teams to ensure seamless integration and product success.  .

30+ days ago

Waltham, MA

$150,000–$180,000

Summary: The Senior Tax Manager is an important leadership role responsible for overseeing the preparation and review of complex tax returns for partnerships (with a focus on real estate), S-corporations, individuals, and trusts. You will guide operational excellence, help grow the tax practice, mentor the tax team, and provide strategic solutions to deliver quality client service.

1 day ago

Concord, MA

$115,000–$135,000

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers.

1 day ago

Bedford, MA

$90,220–$125,000 / year

p style="line-height:normal;margin-bottom:0in">Command, Control, Communications, and Battle Management (C3BM) has been tasked with delivering an integrated Department of the Air Force (DAF) Battle Network providing resilient decision advantage and enabling the USAF, USSF, Joint, and Coalition Force to win against the pacing challenge.

Learn more about our benefits here:

DCS Corp Benefits.

5 days ago

Boston, MA

$25–$35

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

Today

Boston, MA

$50,000–$80,000

Today

Boston, MA

li>Strong hands-on knowledge of LAN/WAN protocols and technologies including Carrier Ethernet, T1, DS3, optical, DWDM, NTP, Spanning Tree, VLAN's, 802.1q, VFR, LFA, SMTP, SNMP v1-v3, OSPF, BGP, MPLS, VPLS, Ethernet, TCP/IP, SSL, SSH, SIP, H.323, QoS, Multicast, Anycast, 802.1x, Radius, NAC, DHCP, DNS, F5 Wide-IP, VRRP, HSRP, GLBP, PBR, VPC, LACP, SGT, SGACL, SXP, VxLAN, OTP, LISP, SPAN, WCCP, PfR, IPSLA, iWAN, VPN, IPSec, Wi-Fi 6, 6E, 7.

Proven experience and success with planning, installing and managing networks including LAN, MAN, WAN, Optical Networking, DWDM, Wi-Fi, Silverpeak SDWAN or Riverbed WAN Optimizers, F5 Load Balancers, F5 GTM Global Traffic Manager, Cisco Catalyst Center, and security (firewalls, VPN, DMZ, IDS/IPS, WebProxy, content filter, FireEye, NAC and Cisco TrustSec) infrastructure.

8 days ago

Bedford, MA

$60,467–$100,000 / year

The Air Force Program Execution Office for PEO Electronic Systems (AFPEO/HB) has the collective Air Force Materiel Command (AFMC) mission responsibility to manage and execute the modernization, development, testing, production, fielding, and sustainment of the PEO Command and Control portfolio, which includes over 130 programs for the United States Air Force (USAF) and foreign allies. Serve as a representative of the program office to international customers, including the partner nation Ministry of Defense (MOD), Office of Defense Cooperation (ODC), and Air Force stakeholders, and respond to programmatic questions related to acquisition, cost, schedule, and performance.

Today

Framingham, MA

$92,300–$166,850

Clients requiring subject matter expertise consulting could include private equity, infrastructure and hedge funds, investment and commercial banks, private developers, legal and financial advisors, original equipment manufacturers, DOE, and EIA, among others. Our services include engineering, planning, project management, construction management, and commissioning for electric power substations and transmission and distribution lines; protection and controls design; and electrification programs.

Today

Newton, MA

$130,000–$150,000 / year

The Senior Structural Engineer will play a crucial role in overseeing various projects as project manager; the technical mentorship of local staff; supporting business development efforts; delivering consistent technical quality, successful project delivery, and client satisfaction. Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.

Today

Bedford, MA

$96,757–$120,000 / year

12 days ago

Bedford, MA

$90,220–$170,000 / year

Conduct systems architectural analyses to include system design/design feasibility and state-of-the-art assessment to Produce architectures, document planned and existing systems, determine deficiencies, develop alternatives, recommend solutions, and support development of a plan to implement the chosen solution per acquisition and sustainment system engineering processes. Analysis of Alternatives (AoA), Systems Engineering Plan (SEP)…), systems review and analysis with written reporting, briefing, and artifact development as required for all of the technical specialty areas defined in this section; and the planning and execution of all necessary technical reviews, assessments, and interchange meetings (e.g.

Today

Waltham, MA

The new hirewill be responsible for leading and managing a team of tax professionals, preparing and reviewing complex federal, state, and local tax returns for individuals, businesses, and organizations. Provide tax planning and advisory services to clients, including reviewing and analyzing financial statements, accounting records, and relevant documentation.

8 days ago

Lancaster, MA

Remote

$92,300–$166,850

If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

8 days ago

Bedford, MA

$90,220–$130,000 / year

Support configuration control by processing, tracking, and recommending dispositions for change notices, ecps, deviation/waiver requests, service bulletins, deficiency reports, Airworthiness Directive Notes, and qcps. Provide integrated logistics support, including provisioning, source coding, maintenance data collection, configuration management data, QDR analysis, and identifying alternate sources of supply for DMS/MS issues.

1 day ago

Boston, MA

$65–$75

Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. You will work closely with the technical lead, business development, client services and UX design teams to build intuitive and functional user interfaces.

9 days ago

Boston, MA

$80,000–$135,000 / year

Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition.

Today

Boston, MA

Utilize business, finance, accounting, and analytical skills to prepare and execute transactions using financial modeling and analysis, financial and operational process optimization, data management, analytics and visualization, business plan assessments, financial technology enablement, transaction support, and finance transformation. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges.

Today

Boston, MA

$80,000–$135,000 / year

Comprised of experienced, hands-on professionals that are results-oriented and data-driven, the market leading BRG Corporate Finance practice collaborates as partners with management teams and sponsors to focus on strategic options that maximize value for stakeholders. The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition.

Today

Newton, MA

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. LiRo-Hill is seeking a highly qualified Senior Environmental Engineer or Geologist who is a Licensed Site Professional (LSP) in the Boston, Massachusetts metropolitan area to support a diverse portfolio of redevelopment and environmental projects.

Today

Newton, MA

$150,000–$180,000 / year

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

Today

Newton, MA

$120,000–$180,000 / year

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

Today

Boston, MA

$70,000–$120,000

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

9 days ago

Bedford, MA

$110,000–$140,000 / year
Full time

A growing precision manufacturing environment is seeking a skilled Senior Process Engineer with strong CNC programming expertise to support new product introduction, optimize production processes, and drive continuous improvement across machining operations. Create, implement, and troubleshoot CNC programs for new part start ups using MasterCAM, PartMaker, or similar platforms.

24 days ago

Andover, MA

$145,000–$165,000 / year
Full time

Project Manager - Life Science Construction will oversee and manage construction projects within the life sciences sector, ensuring they are completed on time, within scope, and on budget. This privately held construction management firm specializes exclusively in life science and lab environments, supporting pharmaceutical clients across Eastern Massachusetts.

24 days ago

Boston, MA

$130,000–$170,000 / year
Full time

Preferred experience includes: Hands-on with their operational stack-NinjaOne, CrowdStrike, Proofpoint, Barracuda Backup, and Azure Recovery Services Vault-or close equivalents. Strong automation and integration skills (PowerShell, Python, or equivalent), plus practical experience tying systems together via APIs and event-driven patterns.

24 days ago

Boston, MA

$120,000–$180,000 / year
Full time

p>Specializing in both Public & Private projects in RI & Boston - including Higher Education, Healthcare, Fitness, Banking, Corporate, Civic, Aviation, Historic preservation, Affordable Housing, and MBTA projects - $3M-$40M.

Commercial General Contractor looking for a tenured Project Manager with experience successfully running Public & Private projects to join their team!

2 days ago

Boston, MA

$140,000–$160,000 / year
Full time

Project Manager - Life Science Construction should have: A strong background in managing construction projects, preferably within the life science sector. Project Manager with expertise in life science construction to oversee and manage complex projects in Boston, MA.

24 days ago

Newton, MA

$40–$43 / hour
Full time

16 days ago

Wakefield, MA

$22–$22

1 day ago

Wakefield, MA

$22–$22

1 day ago

Exeter, NH

Historically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. The Production Supervisor will provide hands-on leadership to shop floor employees, drive accountability for safety, quality, productivity, and 5S initiatives, and support continuous improvement efforts throughout the operation.

24 days ago

Boston, Massachusetts

$55–$55 / hour
Full time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

28 days ago

Boston, Massachusetts

$30–$30 / hour
Full time

3 days ago

Boston, Massachusetts

$35–$40 / hour
Full time

8 days ago

Lowell, MA

Order Entry/Management - new orders, return orders, sample orders, credits, debits. Job Description: A MACOM Customer Service Representative is the primary liaison between our customers, sales team and product lines.

30+ days ago

Waltham, Massachusetts

Eastern Industrial Automation is a well-established International Industrial Distributor of Mechanical, Automation, Pneumatic, Hydraulic products offering a broad offering of Engineering Services and System design solutions. We are currently seeking a Senior Customer Service / Inside Sales Representative in Waltham, MA with strong customer service skills and the desire to be part of and collaborate with a hard-working team.

30+ days ago

Tewksbury, MA

$18.54–$27.81 / hour

We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy.

6 days ago

Cambridge, MA

$85,000–$100,000 / year

Revvity is seeking a Senior Field Service Engineer to support cutting-edge In Vivo Imaging product line within our Imaging Business, who will help Revvity customers enhance the productivity of their laboratory processes and drive high levels of customer satisfaction by providing expert service and support to customers within a primary geographic area. Every day, Revvity Service Engineers help their customers enhance the productivity of their laboratory processes and drive high levels of satisfaction by delivering effective customer support.

30+ days ago

Boston, MA

$25.78–$37.27 / hour

The role owns complex incidents and service requests, performing deep diagnostics across hardware, operating systems, productivity and collaboration tools, and line-of-business applications while coordinating with higher-tier teams to drive resolution and meet service-level commitments. Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience.

1 day ago

Framingham, Massachusetts

The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

7 days ago

BOSTON, MA

Additionally, employees with implants, medical devices, or foreign objects containing ferrous metals within their body (e.g., certain surgical implants, pacemakers, or metal pins) may be at risk and must disclose any such conditions to their supervisor prior to starting work. From our North American HQ in Houston, we are passionate about expanding our customer sales and support structure, embracing the highest quality and craftsmanship in each of our medical imaging products, and dedicated to building an outstanding organization.

30+ days ago

BOSTON, MA

30+ days ago

Boston, MA

$18.17–$34.62 / hour

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. You will support both internal and external clients through phone, ticket, and electronic support channels while gaining exposure to Oracle Health applications, workflows, and support methodologies.

1 day ago

Framingham, MA

$85,000–$95,000 / year

Critical Skills Strong interpersonal skills; strong team player with customer satisfaction focus Ability to follow written and verbal directions Read and understand technical bulletins and service manuals Work under time constraints Maintain alertness and concentration Work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions Ability to operate personal computer to enter data and generate reports Outstanding interpersonal, written, and verbal skills demonstrating the ability to communicate information clearly and accurately with others in a clear and concise manner. Basic Qualifications: Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR High School Diploma plus 10+ years direct experience with repair of laboratory equipment.

30+ days ago

Waltham, MA

$211,000–$248,000 / year

The Director of Electric CMS leads a front-line represented and management team accountable for the safe, reliable, and cost-effective delivery of electric metering operations, including meter installation, maintenance, testing, exchanges, investigations, and related customer field services. Lead electric customer meter services across the region, ensuring meter installation, maintenance, testing, exchanges, field investigations, and related customer work are completed safely, efficiently, and in accordance with company and regulatory requirements.

27 days ago

West Roxbury, MA

$125,000–$146,000 / year

p>Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA).

Implement policies and procedures and ensure the safety, reliability, security, and integrity of natural gas customers' premises as well as the Company's distribution system, while fulfilling statutory requirements and meeting or exceeding performance incentives.

5 days ago

Waltham, MA

$96,800–$144,800 / year

p>Meet Our Team:

Customer Service team is responsible for designing and implementing features on top of Pega Platform while building consumer grade Customer Service application features that can be smoothly taken up by our internal customers; and external customers alike. You will be the catalyst and focal point guiding a talented engineering team building differentiated products enabling Pega customers in their efforts to serve customers.

7 days ago

$139,000–$165,000 / year

Act as a customer advocate across the organization, ensuring the customer experience feedback and dates meaningfully inform decisions in Marketing, Merchandising, Operations, and Digital Product • Partner closely with the Retention and Acquisition teams to improve LTV, retention rates, repeat purchase behavior, and post-purchase engagement, ensuring CS/CX insights inform their strategies • Work closely with the Operations team to: • Ensure customer needs are met operationally (shipping, inventory, returns, etc.) • Establish clear feedback loops so recurring customer pain points translate into operational improvements • Collaborate with Merchandising and Digital Product Teams to: • Provide structured customer feedback on product performance, fit, and quality • Ensure CS/CX is prepared for launches, site promotions, and updates before they impact customers • Build and maintain scalable ways of working cross functionally, to ensure the organization is aligned on customer trends, feedback, risks, and opportunities. What You Bring to the Table: • 10+ years of CS/CX leadership experience, ideally in high-growth DTC or omnichannel environments • Proven experience leading managers and scaling teams through rapid growth and increased complexity • Strong cross-functional leadership skills with the ability to influence without authority • Deep operational rigor paired with a customer-first mindset • Experience leveraging AI, automation, and modern CX tooling to improve quality and efficiency • Highly data-driven, with the ability to translate metrics into strategy and action • Willing and able to work in-office in the Boston area at least 4 days per week.

30+ days ago

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Senior Customer Service Jobs in Lawrence, MA

Senior Inside Sales Representative (REMOTE) - Direct Placement TalentBurst, Inc.

Senior Mechanical Engineer Symbotic

Senior Tax Manager Kforce Inc.

Tax Senior Kforce Inc.

Technical Writer, Senior DCS Corporation

Senior Billing Specialist Vaco LLC

Senior Sales Executive - Accounting & Finance Vaco LLC

Sr. Network Architect ECLARO

FMS Program Manager, Senior - Secret DCS Corporation

Senior Civil/Structural Engineer Leidos

Senior Structural Engineer The LiRo Group

Test Manager, Senior - TS DCS Corporation

General/Interdisciplinary Engineer, Senior - Secret DCS Corporation

Senior Tax Professional (CPA Firm) ProPivotal

Substation Senior Civil/Structural Engineer Leidos

Equipment Specialist, Senior - Secret DCS Corporation

Senior Front End Engineer Kforce Inc.

Senior Associate - Corporate Finance - Turnaround & Restructuring Berkeley Research Group, LLC

Senior Managing Consultant - Corporate Finance - Healthcare Berkeley Research Group, LLC

Senior Financial Analyst Berkeley Research Group, LLC

Senior Environmental Engineer / Geologist The LiRo Group

Senior Electrical Engineer The LiRo Group

Senior Mechanical Engineer The LiRo Group

Senior Tax Associate Athenahealth

Senior Process Engineer- Machining- Bedford, MA Michael Page USA

Sr. Project Manager - Life Science Construction Michael Page USA

Senior Systems Engineer - Greater Boston, MA - Up to $170k Michael Page USA

Senior Project Manager - Public and Private Construction Michael Page USA

Sr. Project Manager - Life Science Construction - Boston, MA Michael Page USA

Senior Business Analyst BC Forward

Call Center Representative Vaco LLC

Call Center Representative - Part-time Vaco LLC

Production Supervisor - 2nd Shift (4 day work week!) Costello April Design Inc

Senior Project Manager Beacon Hill Staffing Group

Events Senior Coordinator Beacon Hill Staffing Group

Senior Administrative Assistant Beacon Hill Staffing Group

Sr Customer Service Representative MACOM Technology Solutions Holdings Inc

Senior Customer Service / Inside Sales Representative Eastern Industrial Automation

Sr. Customer Service Representative Thermo Fisher Scientific Inc

Senior Customer Service Engineer Revvity Inc

Customer Service Representative, Senior ASM Research, An Accenture Federal Services Company

Senior Customer Service Engineer PerkinElmer

Sr. Customer Service Engineer, Multi-Modality/MRI United Imaging Healthcare

Sr. Customer Service Engineer, Molecular Imaging (MI) United Imaging Healthcare

Senior Customer Service Specialist Oracle

Senior Customer Service Engineer PerkinElmer US LLC

US Director, UK Senior Manager, Customer Meter Services National Grid Plc

Senior Supervisor, Customer Meter Services National Grid Plc

Senior Applications Engineer, Pega Customer Service Pegasystems Inc

Senior Director of Customer Service and Experience Maverick Work Wear Inc

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